Calriz

• Monthly tax routine and tax calculations: perform daily and monthly calculation of federal, state and municipal taxes (PIS, COFINS, ICMS, DIFAL, ICMS-ST, ISSQN, IRPJ, CSLL and withholding taxes). • Ensure correct treatment of withholdings on services received (R-4000 series) and accurate posting of tax invoices. • Prepare and submit PER/DCOMP for compensation and refund of federal tax credits. • Monitor and regularize the company's tax status, controlling deadlines and issuance of Negative Debt Certificates (Certidões Negativas de Débitos - CNDs). • Generate, validate and submit monthly EFD-Contribuições (with focus on calculation of non-cumulative credits) and EFD-Reinf. • Operate and submit DCTFWeb and monthly DCTF within regulatory deadlines. • Proficient with the Nota do Milhão portal (São Paulo City Hall) for issuing ISS payment slips and submitting NFTS (services received). • Provide support and prepare tax data for the annual ECD and ECF filings. • Contribute directly to configuring tax rules, CFOPs and rates within the company's ERP to automate postings. • Proven experience in tax bookkeeping and tax calculation for companies under the Lucro Real and Lucro Presumido regimes (service providers). • Stay up to date with rules related to the Tax Reform.

• Support the administration and evolution of environments on Google Cloud Platform (GCP); • Automate tasks and processes using scripts; • Work on monitoring and observability of applications and infrastructure; • Assist in incident management and improving system reliability; • Collaborate with development and operations teams.

• Prospect potential clients through multiple channels (phone, email, LinkedIn, WhatsApp, and other tools). • Conduct consultative outreach to identify pain points, challenges, and business opportunities. • Qualify leads generated through marketing activities. • Map and generate new sales opportunities through active prospecting. • Schedule qualified meetings for the sales team. • Log activities and keep information up to date in the CRM. • Build and execute contact cadences. • Collaborate with Marketing, Product, and Sales teams to generate opportunities. • Monitor KPIs and targets related to pipeline generation. • Contribute ideas and improvements to evolve commercial processes.

• Prospect potential clients through various channels (phone, e-mail, LinkedIn, WhatsApp and other tools); • Conduct consultative approaches to identify pain points, challenges and business opportunities; • Qualify leads received through marketing actions; • Map and generate new commercial opportunities through active prospecting; • Manage client portfolios, developing and implementing account plans focused on the government market, especially public tenders; • Drive new business and boost billing and revenue growth; • Act consultatively, visiting clients to identify business opportunities and improvements; • Monitor project progress and interface with internal company areas; • Increase customer satisfaction levels, ensuring a positive experience; • Keep management reports up to date and ensure compliance with sales and revenue targets for the portfolio; • Manage active contracts, including renewals, amendments and expirations; • Identify and develop new business opportunities and solutions for clients; • Analyze the market and monitor the development of the clients' segment of activity; • Manage demand handling, including account analysis and after-sales; • Visit clients in person, ensuring an excellent experience and establishing long-term relationships, including interaction with senior executives (C-Level); • Continuously work to improve customer satisfaction and experience with our services.

• Backend: Application of design patterns, query optimization, API security, and a clear understanding of infrastructure and processing costs. • Frontend: Emphasis on performance (Core Web Vitals), Server-Side Rendering (SSR), state management, and responsiveness. • DevOps & Infrastructure Mindset: Strong foundation in CI/CD, monitoring and the ability to debug issues directly in the cloud environment to support application reliability and stability.

• Conduct QBRs (Quarterly Business Reviews): Prepare and lead quarterly meetings with decision-makers (executives) to present results, ROI, and align on strategic next steps. • Build and Manage Success Plans: Define success objectives with the client and track milestones to ensure they are achieved. • Health Score Analysis: Monitor account health indicators daily (platform usage, ticket volume, engagement) to proactively intervene before an issue becomes a churn risk. • Renewal Management: Lead the contract renewal process, ensuring value delivery and a frictionless renewal. • Identify Upsell and Cross-sell Opportunities: Map new areas within the same company that could use the software or identify additional modules that make sense for the client's current operations. • Churn Prevention (Active Retention): Identify at-risk accounts and create contingency plans (risk playbooks) to recover customer engagement. • Stakeholder Mapping (Power Map): Identify influencers, key users and detractors within Enterprise accounts to secure internal political support. • Advocacy and Case Studies: Turn satisfied customers into promoters by collecting testimonials and turning their success into marketing case studies. • Training and Continuous Onboarding: Conduct education sessions for new features or for new teams that recently started using the tool. • Product Feedback: Act as the voice of the customer within the tech company, bringing improvement suggestions and new feature requests to Product and Engineering teams. • Internal Orchestration: Mobilize technical support, implementation teams or finance to resolve issues for strategic accounts quickly.

• Monthly Close and Reporting: Coordinate monthly accounting and financial closes, ensuring the accuracy of trial balances and income statements (P&L). • KPI Management: Define and monitor performance indicators (EBITDA, Contribution Margin, Burn Rate, ROIC) through dynamic dashboards (BI). • Budget Planning: Lead the Budget and Forecast cycle, monitoring variances and proposing corrective action plans. • Process Architecture: Design and implement internal control flows and segregation of duties, ensuring governance and operational agility. • Strategic Interface: Act as the right-hand to executive management in decision-making based on financial feasibility and risk assessment. • Audit Leadership: Serve as the focal point for external auditors (Big Four), ensuring clean, unqualified annual reports.

• Act as a full stack developer, participating in the full software development lifecycle. • Perform development tasks autonomously and responsibly. • Understand and help design software architecture following best practices. • Assist in team leadership and management by mentoring and enabling mid-level and junior developers. • Work collaboratively with team members, promoting a cooperative culture and contributing to the squad's overall success. • Help remove blockers by identifying and resolving technical issues. • Ensure that developed solutions are scalable and able to handle growing demand. • Promote and follow software development best practices. • Support the team in developing and maintaining projects using modern technologies. • Collaborate with designers and data scientists in a multidisciplinary environment.