CAIRE

Role Description Provide technical support and service for all MedGraphics' Systems as well as new products and product revisions by providing on-site remedial service, preventative maintenance, product installation, product recertification and upgrades. This is a remote position based in the northeast United States with up to 70% travel. - The FSR can assist customers and bio-medical engineers who need technical assistance. - Meets standards set by Field Service Manager for improving customer satisfaction and reducing warranty expenses. - Advises design engineering, as requested, to produce the most serviceable and maintainable products consistent with corporate objectives. Qualifications - BSEE or Bio-med degree or minimum 2-year degree in electronics or related field with a minimum of 2 years field service experience servicing medical equipment. - Excellent communication skills. - Ability to interact positively under all situations. - Troubleshooting and problem-solving abilities. - High computer efficiency. - Must be located in the Sacramento, San Francisco and or San Jose, Modesto or Stockton area. Requirements - Must be able to lift 50 pounds, and maneuver MGC Diagnostics Equipment. - Must be able to travel for business by plane or car up to 90% of the work week. - Must possess a valid driver’s license, have reliable transportation, and be able to travel by air to various locations. Company Description MGC Diagnostics is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or membership in any other class protected by federal, state, or local law.