BVA Bear's IT Solutions

Title: CAD/RMS Program Manager -Public Safety Technology Lead - MD Location: Pikesville Hybrid Full Time Job Description: Responsive recruite Benefits: - Health insurance - This role is for a CAD/RMS Program Manager who will be responsible for leading program management, technical oversight, and operational execution for a multi-agency public safety technology environment supporting Computer-Aided Dispatch (CAD), Records Management Systems (RMS), Mobile platforms, reporting, integrations, and automation initiatives. This role provides enterprise-level leadership across six state agencies and multiple contractors/vendors, ensuring continuity of critical public safety operations, effective governance, and delivery of complex system enhancements and modernization efforts. The Program Manager will oversee planning, execution, stakeholder coordination, resource management, and technical solution delivery while maintaining high availability and performance of mission-critical systems Reporting Relationship Reports to: Program Leadership / State Program Oversight Coordinates with: Maryland State Police leadership, multi-agency stakeholders, contractors, vendors, technical teams, and support operations personnel Work Location Onsite – Pikesville, MD (Required) Hybrid work may be permitted with approval; onsite presence and in-person interviews required Essential Duties and Responsibilities - Program Leadership & Governance - Lead program planning, governance, prioritization, and execution for CAD/RMS/Mobile initiatives across multiple state agencies. - Oversee program roadmap, deliverables, and performance metrics to ensure alignment with public safety operational needs. - Manage risks, issues, dependencies, and program escalations to maintain uninterrupted service delivery. - Contractor & Vendor Management - Direct contractor personnel and vendor activities, including workload prioritization, performance oversight, and accountability. - Support hiring activities including candidate evaluation, interviews, onboarding, and staffing alignment. - Coordinate vendor deliverables, schedules, and outcomes across multiple contracts and service providers. - Technical Oversight & Solution Delivery - Provide hands-on technical consulting for CAD/RMS systems, including configuration, reporting, and integration support. - Oversee development of SQL-based reporting, data exports, automation workflows, and reporting web applications. - Support system enhancements, integrations, cloud migration, and modernization initiatives across CAD/RMS/Mobile ecosystems. - Requirements, Analysis & Implementation - Define business and technical requirements, perform system analysis, and develop specifications for system changes. - Coordinate solution design, validation, and implementation of CAD/RMS updates, workflows, and integrations. - Ensure alignment between technical solutions and operational needs across agencies. - Operations & Support Management - Oversee day-to-day support operations, including incident management, outage response, and SLA performance. - Coordinate after-hours escalation support for high-priority public safety issues. - Drive process improvements, service readiness, and operational continuity - Financial & Contract Oversight - Manage budget tracking, invoices, statements of work, task orders, and vendor-related financial activities. - Coordinate review and approval of deliverables, ensuring compliance with contract and State requirements. - Support financial reporting and resource allocation across the program. - Compliance, Reporting & Data Management - Support NIBRS reporting, compliance initiatives, audits, and data quality management. - Develop dashboards, reports, and executive-level summaries to support decision-making. - Oversee documentation, training materials, and user guidance development. - Stakeholder Communication & Executive Engagement - Prepare executive briefings, presentations, dashboards, and program communications. - Coordinate closely with leadership across agencies to ensure alignment and transparency. - Facilitate meetings, working sessions, and cross-agency collaboration efforts. Transition Planning & Knowledge Management - Lead transition planning efforts including knowledge transfer, documentation, and continuity planning. - Ensure seamless onboarding/offboarding of personnel and uninterrupted system operations. - Support long-term roadmap development and future-state planning for CAD/RMS services. Basic Qualifications: - Bachelor’s degree in Information Technology, Computer Science, or related discipline. - 12+ years of relevant experience in IT program management, systems implementation, or technical consulting. - 10+ years of specialized experience in public safety technology or related IT domains. - Demonstrated experience: - Managing large-scale, multi-agency programs - Overseeing contractor and vendor performance - Delivering complex technical solutions in mission-critical environments - Leading system implementations, reporting, and automation initiatives - Must pass Maryland State Police background investigation and fingerprinting - Must be available for onsite work and in-person interviews Specialized Experience: - Hands-on experience supporting or managing: - CAD (Computer-Aided Dispatch) systems - RMS (Records Management Systems) - Mobile public safety applications - Multi-agency law enforcement environments - Experience must include: - Technical configuration and reporting - SQL data extraction and analytics - System integration and workflow automation - Stakeholder coordination and program governance Preferred Qualifications: - Experience supporting State or local government public safety agencies - Experience with NIBRS reporting and compliance - Technical experience with: - SQL, JavaScript, HTML - Data exports, dashboards, reporting tools - Automation and workflow systems - Experience in law enforcement or multi-agency operational environments. Key Competencies - Program leadership and governance - Strategic planning and execution - Technical problem-solving and systems thinking - Vendor and stakeholder management - Risk and issue management - Strong communication and executive presence - Adaptability in high-pressure, mission-critical environments U.S. Citizenship Requirement: This position is restricted to U.S. citizens only in accordance with federal contract requirements. Applicants must provide proof of U.S. citizenship (such as a U.S. passport, birth certificate, or Certificate of Naturalization) prior to employment. Non-citizens, including lawful permanent residents (Green Card holders), are not eligible for this role. Equal Employment Opportunity: BVA Bears IT Solutions is committed to providing equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetic information, military/veteran status, or any other characteristic protected by law. Compensation: $65.00 - $70.00 per hour

Title: DevOps Engineer - SAP BRIM Location: Hybrid - US Job Description: Benefits: - Health insurance BVA Bears IT Solutions is seeking an SAP BRIM -DevOps Engineer to work in the Middletown, PA area. This is a full time position with at least 2 days on-site and possibly 3 days remote. As an SAP BRIM -DevOps Engineer, you will design, implement, and maintain CI/CD pipelines, automation frameworks, and cloud infrastructure supporting SAP Billing and Revenue Innovation Management (BRIM) and SAP S/4HANA systems. This role ensures efficient deployments, system reliability, and compliance with security standards. The engineer collaborates with architects, developers, and operations teams to deliver scalable, automated solutions aligned with SAP best practices and Commonwealth IT protocols. Key Responsibilities: - CI/CD Pipeline Development - Build and maintain automated pipelines for SAP BRIM deployments using Azure DevOps (ADO) or similar tools. - Integrate automated testing and quality gates into deployment workflows. - Ensure version control and artifact management for SAP transports and custom code. - Infrastructure Automation & Cloud Management - Implement Infrastructure-as-Code (IaC) for SAP environments using tools like Terraform or Ansible. - Manage SAP BTP and cloud resources for scalability and high availability. - Optimize resource utilization and cost efficiency across environments. - Monitoring & Incident Response - Configure monitoring, logging, and alerting for SAP BRIM systems and integrations. - Implement observability practices for proactive issue detection and resolution. - Security & Compliance - Ensure DevOps processes comply with PCI DSS, SOC1/SOC2, and Commonwealth IT security standards. - Apply secure coding practices and manage secrets using approved tools. - Collaboration & Documentation - Document CI/CD workflows, infrastructure configurations, and operational runbooks using Commission templates. - Work closely with developers, DBAs, and business analysts to align automation with functional requirements. Qualifications: - Education: Bachelor’s degree in Computer Science, Information Systems, or related field - Experience: 5+ years in DevOps engineering for enterprise systems. - Hands-on experience with SAP environments, including BRIM and S/4HANA. Skills: - Proficiency in CI/CD tools (Azure DevOps, Jenkins) and scripting languages (Python, Bash). - Knowledge of SAP transport management and integration with DevOps pipelines. - Familiarity with cloud platforms and Infrastructure-as-Code tools. Preferred Skills: - SAP BRIM certifications (BR235/240/245/416). - Experience with SAP BTP and event-driven architecture. - Familiarity with Agile/Hybrid methodologies and tools like ADO/JIRA. - Knowledge of containerization (Docker, Kubernetes) for SAP-related workloads. U.S. Citizenship Requirement: This position is restricted to U.S. citizens only in accordance with federal contract requirements. Applicants must provide proof of U.S. citizenship (such as a U.S. passport, birth certificate, or Certificate of Naturalization) prior to employment. Non-citizens, including lawful permanent residents (Green Card holders), are not eligible for this role. Equal Employment Opportunity: BVA Bears IT Solutions is committed to providing equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetic information, military/veteran status, or any other characteristic protected by law. Flexible work from home options available.

Benefits: - Health insurance BVA Bears IT Solutions is seeking a Senior Engagement Lead for both MD area as well as PA area. These positions are full-time, remote role with travel to other Government or Contractor facilities as required in PA and MD. The average workday is 8 hours and the window in which those 8 hours may be scheduled is between 6:00am hours and 6:00pm hours eastern time, Monday through Friday except for Government Holidays with the core hours (9am to 3pm) being covered. As a Senior Engagement Lead, your responsible for the executive‑level leader responsible for guiding the City’s Procurement Transformation Initiative from a stakeholder, governance, and project‑leadership perspective. This role ensures strategic alignment, facilitates executive decision‑making, manages cross‑department engagement, and provides senior oversight across major project phases including Current State Assessment, Benchmarking integration, Future State visioning, and development of the Transformation Roadmap. Working closely with City leadership and project team members, the Senior Engagement Lead ensures all deliverables meet expectations for clarity, quality, and usability. Key Responsibilities: - Executive Leadership, Strategic Direction & Oversight - Stakeholder Engagement & Executive Facilitation - Benchmarking Integration & Synthesis - Future State Model & Roadmap Facilitation - Deliverables Review & Executive Communication - Compliance, Documentation & Program Standards Basic Qualifications: - Senior executive or senior management consulting experience. - Proven background in large-scale transformation initiatives. - Strong facilitation and stakeholder engagement skills. - Experience presenting to and advising executive leadership. Specialized Experience: - Executive Leadership & Strategic Thinking - Stakeholder Engagement & Communication - Program Governance & Facilitation - Decision Support & Issue Framing - Executive Communication & Presentation - Documentation & Quality Assurance Preferred Qualifications: - Public-sector or municipal consulting experience. - Experience guiding governance design or organizational change initiatives. U.S. Citizenship Requirement: This position is restricted to U.S. citizens only in accordance with federal contract requirements. Applicants must provide proof of U.S. citizenship (such as a U.S. passport, birth certificate, or Certificate of Naturalization) prior to employment. Non-citizens, including lawful permanent residents (Green Card holders), are not eligible for this role. Equal Employment Opportunity: BVA Bears IT Solutions is committed to providing equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetic information, military/veteran status, or any other characteristic protected by law. ​ Flexible work from home options available.

Benefits: - Health insurance BVA Bears IT Solutions is seeking a Senior Engagement Lead & Procurement Advisor for both MD area as well as PA area. These positions are full-time, remote role with travel to other government or contractor facilities as required in PA and MD. The average workday is 8 hours and the window in which those 8 hours may be scheduled is between 6:00am and 6:00pm Eastern Time, Monday through Friday, except for Government Holidays with the core hours (9am to 3pm) being covered. The Senior Engagement Lead & Procurement Advisor serves as the executive-level leader responsible for guiding all phases of the City’s Procurement Transformation Initiative. This role provides CPO-level expertise, strategic direction, governance design, and executive decision support across the Current State Assessment, Benchmarking, Future State Model, Transformation Roadmap, and Final Executive Deliverables. The position ensures alignment with RFP requirements for senior procurement leadership, facilitates cross-departmental engagement, and provides high-level advisory input on procurement modernization, centralized operating models, organizational design, and policy/structural recommendations. The Senior Engagement Lead collaborates closely with the Project Delivery & Compliance Manager, Senior Data/Financial & Benchmarking Analyst, Lead Deliverables Writer & Communications Specialist, and City stakeholders to ensure that all deliverables meet expectations for quality, clarity, rigor, and compliance. Key Responsibilities: - Executive Leadership, Assessment Oversight & Strategic Direction - Stakeholder Engagement, Executive Liaison & Decision Facilitation - Benchmarking Supervision & Best-Practice Integration - Future State Model, Governance Framework & Roadmap Development - Executive-Level Deliverables, Reporting & Quality Assurance - Compliance, Documentation & PSSOP Alignment - Support for Presentations, Clarifications & City Evaluation Processes - Quality Assurance, Documentation & Compliance Basic Qualifications: - Former Chief Procurement Officer (CPO), Deputy CPO, or senior procurement executive experience. - Expertise in procurement transformation, centralized operating model design, strategic sourcing, and governance structures. - Experience with complex or decentralized organizations, preferably municipal/public sector. - Strong communication, facilitation, and executive advisory skills. - Ability to guide cross-functional teams through assessment, design, and roadmap phases. Specialized Experience: - Executive Leadership & Strategic Advisory - Procurement Operating Model & Governance Design - Stakeholder Engagement & Decision Facilitation - Assessment & Benchmark Interpretation - Roadmap & Future-State Planning - Executive Communication & Presentation - Compliance & Documentation Discipline - Judgment, Strategic Thinking & Executive Influence Preferred Qualifications: - Experience` supporting municipal procurement transformation initiatives. - Familiarity with Philadelphia procurement processes, policies, and operations. - Experience implementing governance frameworks and performance metrics. - Background in change management, executive communications, or operational transformation. U.S. Citizenship Requirement: This position is restricted to U.S. citizens only in accordance with federal contract requirements. Applicants must provide proof of U.S. citizenship (such as a U.S. passport, birth certificate, or Certificate of Naturalization) prior to employment. Non-citizens, including lawful permanent residents (Green Card holders), are not eligible for this role. Equal Employment Opportunity: BVA Bears IT Solutions is committed to providing equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, genetic information, military/veteran status, or any other characteristic protected by law. ​ Flexible work from home options available.