Boostlingo

Title: Language Access Account Manager Location: United States Job Description: ABOUT US ABOUT US Boostlingo is a mission-driven, fast-growing language technology company focused on defining and developing the next generation of interpretation technology solutions. Being at the forefront of this ground-breaking technology enables us to connect people across the globe and break communication barriers. We are intentional about creating the definitive and globally recognized language intelligence platform and marketplace on the planet. We offer products and tools for interpreter management, video remote Interpretation (VRI) and over the phone interpretation (OPI) delivery, interpreter scheduling, simultaneous interpretation, multilingual events, and monthly subscriptions for on-demand interpretation. Headquartered in Austin, TX, our global, hybrid teams are distributed across offices in San Francisco, Austin, Copenhagen, Manila, and Ireland. WHAT IT MEANS TO BE A BOOSTIE At Boostlingo, we operate through the lens of our four Core Values. These Core Values drive everything we do; from how we approach identifying talent we invite to join the team, to the energy and contributions we bring to our amazing culture, to the decisions we make at both the tactical and strategic level. To be a Boostie means to embody these Core Values every day:  · Positive Vibes: Bring positive energy and have a “solutions-oriented” mindset  · No Hide, Go Seek: Be accessible to colleagues, seek out what you need, ask others for help.  · Drive Change: Staying curious, challenging assumptions, adapting quickly, and taking action even when the path isn’t perfectly clear. Being proactive rather than reactive, shaping the future instead of protecting the past.  · Be Inclusive: Create and contribute to an environment where anyone can feel welcomed, supported, respected, and valued.    Boostlingo is extremely honored to have been recognized as one of Inc. Magazine's Best Workplaces for the last three consecutive years (2022-2025). This esteemed recognition reflects the dedication that our incredible team has towards embodying our Core Values every day and we couldn’t be prouder of this team! ABOUT THE ROLE The Language Access Account Manager role will drive retention and growth among our large vendor customers by understanding the needs of the Boostlingo Hub Language Services Network that serves our client base. They are responsible for managing key strategic relationships between large language service provider partners that service interpreting and translating assignments for Boostlingo’s client base. The Language Access Account Manager will oversee rate negotiations, vendor partnerships, and agreements, applying AI-enabled analytics and insights to continuously improve quality, maximize gross margins, and build a high-performing, data-driven Boostlingo Hub partner network. They will identify, evaluate, and onboard prospective BHub partners who meet established standards for quality assurance, cost efficiency, and operational capacity. Collaborating closely with Quality Assurance and Operations teams to assess fit and ensure alignment with organizational requirements. They will work closely alongside the Customer Success and Account Management teams to manage and streamline LSP Vendor partnerships and will report to the VP of Language Operations. They will also conduct QBRs with key BHub partners to review performance, strengthen the partnership and align on goals and strategies. WHAT WILL BE EXPECTED OF THIS ROLE: - Build and maintain strong, long-lasting vendor and customer relationships while increasing the retention and growth of Boostlingo’s Hub Partners and customers. - Facilitate regular, ongoing meetings with all Boostlingo Hub Partners to enhance partnerships in terms of interpreting and translation quality and gross margin optimization. - Execute negotiation of interpreter rates by employing pricing strategies that meet Boostlingo's standards, policies, and procedures. - Strategic vendor management including conducting QBRs, reviewing performance, and ensuring alignment on goals and strategies - Work closely with the Director of Quality and Compliance to ensure delivery of Boostlingo Hub Vendor scorecards and action items to improve scores. - Work closely with Director of Language Operations to optimize gross margins based on quarterly KPIs set by the VP of Language Operations,the CEO, and CFO. - Develop strategies to expand engagement and enable adoption of product, training, and capacity management strategies to enhance coverage within our native ecosystem. - Build initiatives with Boostlingo Hub Partners to expand product awareness and identify new opportunities for growth. - Achieve or exceed monthly KPIs and/or targets. - Coordinate with technical support for technically complex questions. - Cross-departmental collaboration with other internal teams as needed. - Monitor customer usage, adoption, and customer health metrics as it relates to Boostlingo Hub partnerships. - Leverage new and existing tools, processes and best practices to ensure Boostlingo Hub Partners are realizing the greatest possible value from Boostlingo. - Negotiate with Boostlingo Hub Partners on opportunities to secure optimal terms. MINIMUM QUALIFICATIONS:   - Strong Language Industry background required - 2-3+ years of Account Management roles within Language Access required. - Bachelor’s degree in Business Administration, Finance, or related field - Experience managing enterprise healthcare client accounts PREFFERED QUALIFICATIONS:   - Independent problem-solving skills and adaptivity to change. - Customer-focused mindset; delivering solutions based on customer needs. - Ability to create structure in ambiguous situations. - Excellent verbal and written communications skills. - Fluent spoken and written English, other languages is a plus! - Driven, self-motivated, enthusiastic and with a bias for action. - Strong analytical skills, with the ability to translate data into insights. - Good communicator with active listening skills, comfortable communicating in high stress environments - Demonstrated fluency in tools like MS Office Suite, JIRA, and Confluence - Experience working with cross functional teams and leading projects to delivery WHAT MAKES BOOSTLINGO A GREAT COMPANY? - Values and mission-based ethos that drives our product development strategy - Fun, energetic environment with an incredible culture (just ask about our eNPS scores!)  - Hybrid/Remote working arrangements - Competitive compensation and robust benefits offerings, including 401(k) plan with match! - Flexible PTO   We are an equal opportunity employer and value diversity here at Boostlingo. Boostlingo does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. No Agencies Please, C2C candidates will not be utilized at this time. NO Relocation or Sponsorship are being offered for this position.

ABOUT US Boostlingo is a fast-growing language technology company focused on building the next generation of interpretation technology solutions. We create software that connects people across the globe and breaks down communication barriers. At Boostlingo, our vision is to provide technologies that deliver seamless access to language support services. Boostlingo serves clients across healthcare, legal, education, and financial services. Our platform and on-demand interpreter network help customers deliver over-the-phone and video-remote interpretation services at scale. WHAT IT MEANS TO BE A BOOSTIE At Boostlingo, we operate through the lens of our four Core Values. These Core Values drive everything we do; from how we approach identifying talent we invite to join the team, to the energy and contributions we bring to our amazing culture, to the decisions we make at both the tactical and strategic level. To be a Boostie means to embody these Core Values every day:  · Positive Vibes: Bring positive energy and have a “solutions-oriented” mindset  · No Hide, Go Seek: Be accessible to colleagues, seek out what you need, ask others for help.  · Be Bold, Stay Humble: Appreciate that every voice matters (and we want to hear yours) while remaining humble in the understanding that no one person is more important than the broader team.  · Be Inclusive: Create and contribute to an environment where anyone can feel welcomed, supported, respected, and valued.    Boostlingo is extremely honored to have been recognized as one of Inc. Magazine's Best Workplaces for the last three consecutive years (2022-2025). This esteemed recognition reflects the dedication that our incredible team has towards embodying our Core Values every day and we couldn’t be prouder of this team! ABOUT THE ROLE Boostlingo is looking for a Full Stack Engineer (Contract) — AI-Native to join our engineering organization. This role is for engineers who actively use AI and agentic development workflows as part of day-to-day software engineering. You will build product features, services, and integrations while using modern AI tooling to improve speed, quality, and effectiveness across the development lifecycle. This is not a prompt-only or experimentation-only role. We are looking for engineers who can use AI to help build real software, solve real problems, and deliver maintainable results in production-facing systems. As an individual contributor in this role, you will: - Build and improve full-stack product features and services - Use AI and agentic workflows as part of day-to-day engineering - Contribute to technical decisions and implementation quality - Raise the bar for speed, quality, and maintainability You will be expected to think critically, move efficiently, and maintain strong engineering discipline while using AI-assisted workflows. WHAT WILL BE EXPECTED OF THIS ROLE: - Design, build, and maintain critical systems and services across Boostlingo’s platform - Develop backend services, APIs, and integrations used by product workflows and internal systems - Contribute to modern web applications using Angular, React, or comparable frontend frameworks - Use AI and agentic workflows to support implementation, refactoring, debugging, code review, and testing - Improve system reliability, performance, observability, and maintainability - Contribute to architecture discussions, technical design, and implementation decisions - Write and maintain automated tests - Participate in code reviews, design discussions, and technical problem solving - Collaborate closely with product, design, and engineering teams - Help improve engineering practices around AI-assisted development, quality, and delivery MINIMUM QUALIFICATIONS:   Candidates must meet the following minimum qualifications to be considered for this role: - 5+ years of professional software engineering experience - Experience building and maintaining SaaS platforms - Strong experience in backend development using C#, .NET, Node.js, Python, Java, or comparable modern backend technologies - Experience building modern web applications using Angular, React, or similar frameworks - Experience designing and supporting APIs, integrations, and service-to-service communication - Experience writing and maintaining automated tests, including unit and integration tests - Experience working with CI/CD pipelines and modern software delivery practices - Proven hands-on experience using agentic tools and development workflows in day-to-day software engineering - Experience using agents to support requirements clarification, solution design, code generation, refactoring, debugging, code review, and test creation - Demonstrated ability to critically evaluate, validate, and refine AI-generated outputs - Experience applying test-driven development (TDD), test-first development, or similarly disciplined testing practices - Experience with event-driven development (EDD) or asynchronous system design, including messaging, event flows, and distributed system behavior - Strong commitment to code quality, maintainability, correctness, and attention to detail, including reviewing and improving agent-assisted output - Experience applying secure coding practices and working within engineering workflows that include quality and security controls - Working knowledge of NLP, machine learning, and LLM-based systems sufficient to build, integrate, and evaluate AI-enabled software features - Familiarity with modern LLM platforms such as OpenAI, Anthropic, Gemini, or similar, including practical understanding of prompt design, model behavior, and tool use - Ability to collaborate across disciplines and translate AI-related requirements into maintainable, testable software workflows - Strong written and verbal communication skills in English PREFFERED QUALIFICATIONS:   - Experience integrating AI or LLM-powered capabilities into applications or engineering workflows - Experience with cloud infrastructure, observability tooling, and operational support - Experience building or supporting distributed systems - Experience improving developer productivity through tooling, automation, or workflow improvements - Experience working in remote, distributed teams WHAT STRONG LOOKS LIKE HERE: - You build real software, not just demos or experiments - You use AI to improve speed and quality without lowering standards - You understand how to validate and refine generated output - You communicate clearly and work effectively with cross-functional teams - You take ownership of your work and care about maintainability, correctness, and delivery WHAT SETS YOU APART: - You thrive in a team environment - You are proactive in identifying and solving problems - You care deeply about code quality, maintainability, and speed of execution - You can work through ambiguity and help create structure - You are comfortable using AI as a force multiplier without treating it as a substitute for engineering judgment WHAT MAKES BOOSTLINGO A GREAT COMPANY? - Values and mission-based ethos that drives our product development strategy - Fun, energetic environment with an incredible culture (just ask about our eNPS scores!)  - Hybrid/Remote working arrangements - Competitive compensation and robust benefits offerings, including 401(k) plan with match! - Flexible PTO   We are an equal opportunity employer and value diversity here at Boostlingo. Boostlingo does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. No Agencies Please, C2C candidates will not be utilized at this time. NO Relocation or Sponsorship are being offered for this position.

ABOUT US Boostlingo is at a strategic inflection point. As AI reshapes the language access and interpretation industry, we are accelerating toward becoming an AI-forward, enterprise-ready platform. Our next phase requires stronger product, increased engineering velocity, deeper enterprise credibility, and a culture of ownership and cross-functional accountability. We are building Boostlingo 2.0 — and the Senior Product Manager in AI will play a central role in that transformation. THE ROLE We believe product management is evolving. The future is not specification writers and roadmap coordinators. The future is product builders — high-agency operators who: - Understand deeply why we are building - Prototype before they debate - Use AI to write, debug, and ship code - Design high-utility interfaces - Push through blockers instead of escalating them - Take full-stack ownership of outcomes We are looking for a Senior Product Manager who embodies this shift. You will lead the development of AI-native products from concept to production. This is not a coordination role. This is a builder role. You will: - Identify high-value AI opportunities - Prototype solutions using modern AI tooling - Define technical and UX direction - Ship product increments directly - Partner with engineering to harden and scale - Own measurable business outcomes You are not just defining the roadmap — you are building it. WHAT YOU'LL OWN - End-to-End Product Development - Identify real user problems worth solving with AI - Validate opportunity through direct user discovery - Build early prototypes using LLMs, APIs, scripts, and lightweight code - Design the interaction model and UX flows - Define system architecture in collaboration with engineering - Drive the product from 0 → 1 → scale You will operate across: - - Prompt design - RAG systems - Evaluation frameworks - Basic front-end and API experimentation - Data instrumentation - Model iteration cycles - AI-Native Product Strategy: You understand that AI products are probabilistic systems. You will: - Define success metrics beyond surface engagement - Create evaluation loops (offline + online) - Design for uncertainty and guardrails - Balance accuracy, latency, and cost - Architect learning feedback loops You will not treat AI as a feature. You will design systems that improve over time. - High-Utility Interface Design: You believe AI is only valuable if it meaningfully improves workflow. You will: - Partner closely with Design to shape problems before solutions - Co-create workflows that balance usability and feasibility - Pressure test concepts with engineering and research early - Hold the line on utility over novelty across disciplines We value product clarity over product cleverness. - Technical Prototyping & AI-Augmented Building: You actively use AI tools to build. We expect you to: - Use LLMs to write and debug code - Spin up lightweight services - Build internal tools and scripts independently - Prototype with Python / JavaScript or equivalent - Experiment directly with model APIs - Understand token economics and cost structures You do not wait for engineering to validate every idea. You test assumptions yourself. - Business & Outcome Ownership You understand why we build. You will: - Connect product initiatives to revenue or strategic advantage - Define clear success metrics - Prioritize ruthlessly - Cut scope intelligently - Kill weak ideas early - You think in impact, not activity. WHAT WE ARE LOOKING FOR - Agency Over Depth. We prioritize operators who move. - Push through ambiguity - Solve blockers independently - Figure things out - Prefer action over alignment theater - Escalate only when truly necessary - You do not wait for perfect clarity. - You generate clarity through motion. - Systems Thinking: You: - Understand how data, models, UX, and economics interconnect - Anticipate scaling issues early - Think in feedback loops - Design with monitoring and evaluation in mind - AI Fluency You: - Understand LLM behavior, embeddings, RAG, fine-tuning - Know the difference between deterministic and probabilistic systems - Design around hallucination risk - Have hands-on experience building with AI APIs - Are already using AI daily to accelerate your workflow - Builder Mindset You have likely: - Built side projects using AI - Shipped prototypes independently - Written production or near-production code - Created technical demos without waiting on engineering - Experimented with model tuning or evaluation pipelines - We value evidence of building. - Strong Product Judgment You: - Can clearly articulate why something should exist - Distinguish novelty from utility - Prioritize based on leverage - Understand user psychology and workflow design - Execution Discipline You: - Break large problems into shippable increments - Avoid gold-plating - Ship early versions quickly - Iterate based on real usage - Measure outcomes rigorously - Drive cross functional outcomes across teams WHAT THIS ROLE IS NOT - Not a backlog manager - Not a documentation specialist - Not a pure strategist - Not a feature coordinator - Not someone who relies entirely on engineering to experiment - This is a builder role with executive-level ownership. MINIMUM QUALIFICATIONS: - 5-7+ years in Product Management, ideally with 2+ years building AI-driven products - Demonstrated hands-on prototyping experience - Strong technical fluency (former engineer or highly technical PM preferred) - Experience launching AI systems into production - Proven record of shipping 0→1 products PREFERRED QUALIFICATIONS: - Experience with RAG architectures - Experience designing evaluation frameworks - Familiarity with cost optimization in AI systems - Exposure to AI safety and risk mitigation HOW WE EVALUATE CANDIDATES We will prioritize candidates who can demonstrate: - Products they personally helped build end-to-end - Code or prototypes they have written - Examples of overcoming blockers independently - Clear articulation of why their product mattered - Evidence of using AI to accelerate development - Expect practical exercises, not theoretical discussions. - What Success Looks Like in 12 Months - Shipped at least one AI product with measurable user impact - Built a sustainable feedback loop for model improvement - Demonstrated cost-aware scaling - Established strong product-engineering trust - Elevated the organization’s standard for AI product quality WHY THIS ROLE MATTERS - AI is compressing the distance between idea and execution. - The product leaders who thrive in this era: - Build - Experiment - Ship - Iterate - Own outcomes If you are already operating this way — and want the autonomy to build at a higher level — we’d love to talk. WHAT MAKES BOOSTLINGO A GREAT COMPANY? - Values and mission-based ethos that drives our product development strategy - Fun, energetic environment with an incredible culture (just ask about our eNPS scores!)  - Hybrid/Remote working arrangements - Competitive compensation and robust benefits offerings, including 401(k) plan with match! - Flexible PTO   We are an equal opportunity employer and value diversity here at Boostlingo. Boostlingo does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This role is remote however, we can only hire in the following states at this time: Arizona, California, Colorado, Florida, Georgia, Illinois, Maine, New Jersey, New York, Oregon, Pennsylvania, Tennessee and Texas. No Agencies Please, C2C candidates will not be utilized at this time. NO Relocation or Sponsorship are being offered for this position.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Boostlingo is looking for a Senior Full Stack Developer to join our Enterprise Development Team. This team is responsible for building and maintaining systems that integrate Boostlingo’s platform with enterprise healthcare systems and EHRs. This is a full stack role first. EHR and healthcare domain experience is a strong plus, but not a hard requirement. As a senior individual contributor, you will: - Own systems end-to-end - Influence architecture and technical direction - Work on complex integrations with enterprise partners - Raise the bar for quality, reliability, and maintainability This is not a “ticket factory” role. You will be expected to think in systems, understand tradeoffs, and help the team scale responsibly. Qualifications - 5+ years of professional software engineering experience - Experience working on live, customer-facing web applications - Comfortable working in an agile, distributed team - Proven ability to troubleshoot and improve production systems Requirements - Backend: Orleans, C#, and modern .NET - RESTful API design and service-to-service communication - Experience with distributed systems and microservice architectures - Strong understanding of async programming and concurrency - Frontend: Angular (or comparable modern framework) - Solid JavaScript/TypeScript fundamentals - Responsive web design principles - SQL databases; familiarity with NoSQL is a plus - CI/CD pipelines and automated testing - Cloud-based systems (AWS, Azure, or GCP) - Logging, monitoring, and observability practices Benefits - Values and mission-based ethos that drives our product development strategy - Fun, energetic environment with an incredible culture - Hybrid/Remote working arrangements - Competitive compensation and robust benefits offering, including 401(k) plan with match - Flexible PTO

ABOUT US Boostlingo is a mission-driven, fast-growing language technology company focused on defining and developing the next generation of interpretation technology solutions. Being at the forefront of this ground-breaking technology enables us to connect people across the globe and break down communication barriers. Boostlingo’s technology innovation empowers our customers and the people they serve to communicate without barriers and increases language access for all. We offer products and tools for interpreter management, video remote Interpretation (VRI) and over the phone interpretation (OPI) delivery, interpreter scheduling, simultaneous interpretation, multilingual events, and monthly subscriptions for on-demand interpretation. Headquartered in Austin, TX, our global, hybrid teams are distributed across offices in San Francisco, Austin, Copenhagen, Manila, and Ireland. WHAT IT MEANS TO BE A BOOSTIE At Boostlingo , we operate through the lens of our four Core Values. These Core Values drive everything we do; from how we approach identifying talent we invite to join the team, to the energy and contributions we bring to our amazing culture, to the decisions we make at both the tactical and strategic level. To be a Boostie means to embody these Core Values every day: · Positive Vibes: Bring positive energy and have a “solutions-oriented” mindset · No Hide, Go Seek: Be accessible to colleagues, seek out what you need, ask others for help. · Be Bold, Stay Humble: Appreciate that every voice matters (and we want to hear y ours) while remaining humble in the understanding that no one person is more important than the broader team. · Be Inclusive: Create and contribute to an environment where anyone can feel welcomed, supported, respected, and valued. Boostlingo is extremely honored to have been recognized as one of Inc. Magazine's Best Workplaces for the last three consecutive years (2022-2025). This esteemed recognition reflects the dedication that our incredible team has towards embodying our C ore Valu es e very da y and we couldn’t be prouder of this team! ABOUT THE ROLE We are looking for a Revenue Operations Analyst to help drive insight, efficiency, and alignment across Sales, Marketing, and Customer Success. This role sits at the intersection of data, process, and strategy—turning revenue data into clear insights that inform decision-making and improve go-to-market performance. You will own core revenue reporting and analysis, partner closely with RevOps , Sales, and Marketing leaders, and help ensure our revenue engine scales effectively as the company grows. This is an ideal role for someone who enjoys both deep analysis and business partnership , and who wants exposure to executive stakeholders in a fast-growing company. KEY RESPONSIBILITIES: Analytics & Reporting Own and maintain core revenue dashboards and reporting (e.g., funnel performance, pipeline health, forecasting, bookings, ARR) Build and evolve executive-level dashboards in Tableau and Salesforce Analyze trends and variances across leads, pipeline, conversion rates, and revenue Support forecasting and performance reviews with clear, actionable insights Ensure metric definitions are consistent and trusted across teams Business Insights & Enablement Translate data into recommendations that influence revenue strategy and execution Partner with Sales, Marketing, and Customer Success leaders to answer performance questions Identify opportunities to improve conversion, efficiency, and coverage across the revenue funnel Support experimentation and analysis related to outbound efforts, territory design, and GTM initiatives RevOps Process & Tooling Support Collaborate with Salesforce Administrator on reporting logic, data models, and system changes Partner with Data Quality resources to ensure data accuracy and reliability Document key metrics, dashboards, and reporting logic Help improve operational processes through data-driven insights WHAT SUCCESS LOOKS LIKE Revenue leaders trust and rely on dashboards and insights you own Decision-making is faster and more data-driven across Sales and Marketing Reporting is standardized, accurate, and scalable RevOps spends less time reacting to ad hoc questions and more time driving impact MINIMUM QUALIFICATIONS PREFFERED QUALIFICATIONS Experience in B2B SaaS or a high-growth revenue organization Working knowledge of SQL or advanced data analysis techniques Familiarity with marketing and outbound metrics (leads, campaigns, attribution) Experience supporting executive reviews (QBRs, forecasts, board materials) WHAT MAKES BOOSTLINGO A GREAT COMPANY ? Values and mission-based ethos that drives our product development strategy Fun, energetic environment with an incredible culture (just ask about our eNPS scores!) Hybrid/Remote working arrangements Competitive compensation and robust benefit s offering s , including 401(k) plan with match! Flexible PTO We are an equal opportunity employer and value diversity here at Boostlingo . Boostlingo does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This role is remote however, we can only hire in the following states at this time Arizona, California, Colorado, Florida, Georgia, Illinois, Maine, New Jersey, New York, Oregon, Pennsylvania, Tennessee and Texas. No Agencies Please, C2C candidates will not be utilized at this time. NO Relocation or Sponsorship are being offered for this position.