BoomPop

• Provide/inspire innovation features that fuel the growth of BoomPop as a whole and generate creative ideas for emerging business needs. • Be involved in the entire product lifecycle, from ideation through building, testing, deploying, monitoring, and supporting mission-critical systems. • Provide high-quality code and design review feedback to other engineers; define, evangelize, and lead the adoption of standards and best practices within the organization for code and design reviews. • Optimize performance and maintain system stability. • Ensure that software design patterns and best practices are followed throughout the development process. • Continuous Improvement: Keep abreast of industry trends, best practices, and emerging technologies in software development. • Code Review and Mentorship: Review code contributions from the team and provide constructive feedback to promote code quality and maintain coding standards. • Documentation: Create and maintain technical documentation for developed software, APIs, and processes to ensure comprehensive understanding and knowledge transfer.

• Provide/inspire innovation features that fuel the growth of BoomPop as a whole and generate creative ideas for emerging business needs • Be involved in the entire product lifecycle, from ideation through building, testing, deploying, monitoring, and supporting mission-critical systems • Provide high-quality code and design review feedback to other engineers; define, evangelize, and lead the adoption of standards and best practices within the organization for code and design reviews. • Optimize performance and maintain system stability • Ensure that software design patterns and best practices are followed throughout the development process • Continuous Improvement: Keep abreast of industry trends, best practices, and emerging technologies in software development • Code Review and Mentorship: Review code contributions from the team and provide constructive feedback to promote code quality and maintain coding standards. • Documentation: Create and maintain technical documentation for developed software, APIs, and processes to ensure comprehensive understanding and knowledge transfer.

• Own the hotel sourcing process from client kickoff, to RFPs, through signed contracts, including negotiating contract terms and clauses • Partner with event planners on sourcing needs for clients • Work with supply partners to ensure RFP accuracy to reduce sourcing errors, and reduce the overall time it takes us to complete the sourcing product platform-wide as a first issue priority • Regularly review the sourcing funnel and analyze needs, opportunities, and potential blockers • Demonstrate exceptional client obsession by consistently meeting or exceeding client expectations • Adapt to changing client requests with a positive attitude and a focus on finding solutions • Own process improvement and documentation for best practices to ensure the team is set up for success • Establish an ongoing feedback loop with the partnerships team on hotel performance

• Build and lead the marketing organization across performance marketing, brand marketing, demand generation, content, and product marketing • Drive efficient top-of-funnel acquisition and pipeline growth through a balanced mix of brand and performance marketing • Develop a strong product marketing function that communicates the value of BoomPop’s platform and keeps momentum around product launches and features • Partner closely with Sales to ensure marketing programs translate into qualified pipeline and revenue • Work cross-functionally with Product to deeply understand the roadmap and translate product innovation into compelling external narratives • Own BoomPop’s messaging and positioning • Ensure our story is consistent, differentiated, and grounded in real customer value • Build scalable marketing programs across digital channels, lifecycle marketing, content, and events • Oversee marketing analytics, reporting, and attribution to drive data-informed decision making • Analyze market trends and competitive dynamics to identify opportunities for differentiation and category leadership.

• Plan, lead, and execute 8–12 concurrent high-complexity events, including incentive trips, multi-day retreats, and high-production programs. • Serve as the primary strategic contact for clients, offering consultative guidance and creative solutions aligned to business objectives. • Manage all aspects of event execution: budget creation, venue and vendor sourcing, production, logistics, and reconciliation. • Oversee event budgets of $500K–$2M+, balancing client goals with BoomPop’s margin targets and cost efficiency. • Partner cross-functionally with Sourcing, Creative, Product, and Finance teams to ensure seamless delivery. • Mentor Event Managers by sharing best practices, reviewing plans, and helping solve complex challenges. • Identify and implement process improvements that enhance scalability, efficiency, and profitability across the Events org. • Lead post-event reviews to surface learnings and drive continuous improvement. • Model operational excellence, proactive communication, and a calm, solution-oriented approach in every client interaction.

• Lead onboarding & implementation to ensure fast, successful customer adoption. • Map accounts, identify key stakeholders, and multi-thread relationships. • Own retention, renewals, and long-term customer satisfaction. • Identify upsell and cross-sell opportunities; drive expansion revenue. • Deliver proactive support, QBRs, and value-based recommendations. • Collaborate with Product, Sales, and Marketing to champion customer needs. • Track all activity, insights, and renewal details in HubSpot. • Act as a strategic advisor who ensures customers achieve measurable outcomes.

• Own end-to-end paid demand generation across Google Ads, Microsoft Ads, LinkedIn Ads, and more. • Manage and optimize a multi-million dollar budget with clear accountability to CAC and pipeline efficiency. • Design and execute experiments across targeting, creative, landing pages, and offers. • Partner closely with Sales to align on lead quality, feedback loops, and pipeline impact. • Analyze performance using GA4, Tag Manager, HubSpot, SEMrush, and related tools. • Continuously refine audience strategy for C-suite, People/HR, and Sales leaders. • Report on performance clearly and regularly, translating data into actionable insights.

• Lead onboarding & implementation to ensure fast, successful customer adoption. • Map accounts, identify key stakeholders, and multi-thread relationships. • Own retention, renewals, and long-term customer satisfaction. • Identify upsell and cross-sell opportunities; drive expansion revenue. • Deliver proactive support, QBRs, and value-based recommendations. • Collaborate with Product, Sales, and Marketing to champion customer needs. • Track all activity, insights, and renewal details in HubSpot. • Act as a strategic advisor who ensures customers achieve measurable outcomes.