BluePearl Pet Hospital

Role Description BluePearl Pet Hospital is seeking a dynamic, collaborative, and influential veterinary medical leader to lead the medical operations strategy for our West Division. The Divisional Vice President of Medicine (DVPM) oversees and directs: - Clinical quality - Medical excellence - Team-based care - Clinical productivity and efficiency The DVPM will lead and develop group and local hospital medical directors and the Divisional Nursing Partner, ensuring that the development of medical leadership creates a pipeline of talent to further support: - Organizational growth - Medical excellence - High standards of patient safety The ideal candidate has a passion for: - Elevating the standard of care - Developing and coaching medical leaders - Using critical thinking skills and problem-solving to optimize clinical teams while maintaining or enhancing sustainable business performance As the Divisional Vice President of Medicine, you will: - Live and exemplify the Five Principles of Mars within self and team - Ensure the development of medical leaders and create a pipeline of talent to support future organizational growth - Lead and direct the Medical Directors of assigned region to ensure adherence with organizational objectives in areas involving: - Medical quality - Clinician recruitment - Retention and engagement - Creating a learning environment for clinical development - Direct and plan the medical operations of a defined region to maximize returns on investments and increase productivity - Ensure medical leaders are attentive to the engagement level of associates and drive a positive hospital climate - Partner with the DVPO to effectively communicate and cascade key initiatives impacting medical staff - Ensure appropriate productivity levels and growth plans for clinicians and hospitals - Interact with all levels of the organization to manage the business, regularly interacting with senior executives - Actively contribute to the development of practice guidelines and care protocols - Maintain current knowledge regarding regional veterinary services market and industry issues - Perform other duties as assigned Qualifications - Bachelor’s Degree, DVM, and successful completion of 1-year rotating internship required - 10+ years of clinical practice as an Emergency or board-certified Specialty Clinician - At least 5 years in a leadership role with oversight of multiple hospitals and/or revenues of $15MM+ Requirements - Developing Direct Reports: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report’s career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; is a people builder - Perspective: Looks toward the broadest possible view of an issue/challenge; has broad-ranging personal and business interests and pursuits; can easily pose future scenarios; can think globally; can discuss multiple aspects and impacts of issues and project them into the future - Business Acumen: Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace - Problem Solving: Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers - Decision Quality: Makes good decisions based upon a mixture of analysis, wisdom, experience, and judgment; most of his/her solutions and suggestions turn out to be correct and accurate when judged over time; sought out by others for advice and solutions Benefits - Trupanion pet insurance and discounts for pet treatments, procedures, and food - Health, dental, vision, and life insurance options - Flexible work schedules - Paid time off and floating holiday plans - Family-like culture in our hospitals

• Organizes and facilitates communication with centralized functions to allow smooth field operations. • Manages logistical requirements to ensure operational excellence, including communications, meeting management, organization of supporting documents, and tracking of initiatives. • Partners with Corporate Affairs and Field Operations to ensure support documentation is adequately created to address the needs of Field Associates. • Supports program management for Field Operations by creating and managing Smartsheets/spreadsheets, and providing tracking for Field Ops initiatives. • Prepares spreadsheets and reports that support operational planning and execution (e.g., training, workforce planning, CapEx planning). • Gathers and consolidates Support Office requests and materials. • Assists in onboarding new field leaders, ensuring they have the operational resources and tools needed for success. • Maintains updated email lists, contact information, and organization charts for the Field. • Edits and ensures accuracy in SharePoint pages. • Processes invoices as needed. • Other job duties as assigned.

Role Description The Divisional Project Manager independently and collaboratively drives the life cycle of routine projects and new ideas through implementation, launch, and a process of continuous feedback. - Manages both enterprise level and divisional projects through all phases of approval, planning, execution, and maintenance to ensure results are achieved on time. - Partners with Divisional leadership teams to develop and prioritize the list of divisional initiatives, timelines, and ensures progress to plan as well as tracking critical project achievements. - Partners with the ePMO as the divisional point of contact for ecosystem and enterprise initiatives and execution. - Works with necessary stakeholders to establish and achieve goals. - Acts as the driving contributor in an evolving environment, influencing across all levels of the division. - Under direction, coordinates internal resources and third parties/vendors as needed for the execution of projects. - Ensures projects are delivered on time, within scope and within budget. - Escalates matters deviating from plan to direct supervisor. - Develops project scopes and objectives, involving all relevant stakeholders and ensuring technical feasibility. - Ensures resource availability and allocation. - Develops a detailed project plan to track progress. - Uses appropriate verification techniques to manage changes in project scope, schedule, and costs. - Measures project performance using appropriate systems, tools, and techniques. - Reports and escalates to management as needed. - Manages the relationship with the client and all stakeholders. - Performs risk management to minimize project risks. - Establishes and maintains relationships with third parties/vendors. - Creates and maintains comprehensive project documentation. - Other job duties as assigned. Qualifications - Bachelor’s degree in related field or equivalent combination of education and experience required. - 3+ years of job-related experience in veterinary or similar industry required. - 3+ years of job specific experience required. - Certification in Project Management required. - Requires critical thinking skills and decisive judgment. - Works under minimal supervision. - Must be able to work in a stressful environment and take appropriate action. - Excellent interpersonal, organizational, prioritization of work, and problem-solving skills. - Requires in-depth skills and knowledge of the specialized concepts, practices, and procedures in the area of specialization. - Utilizes in-depth knowledge of the specialization as well as business needs to recommend appropriate action. Requirements - Ability to stand or sit at a computer station for long periods of time. - The noise level in the work environment is normally moderate. - Travel of up to 50% may be required. Benefits - Live and exemplify the Five Principles of Mars within self. - Quality – Quality begins with delivering our best to the people and pets we serve. It continues through all we do. - Responsibility – We take responsibility without being asked. We support the responsibilities of others. - Mutuality - A mutual benefit is a shared benefit. A shared benefit will endure. - Efficiency – Our resources are precious. Being efficient helps us accomplish more and waste less. - Freedom – Freedom lets us shape our future. Performance allows us to remain free. Company Description BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.

• Leads the design, development and/or refinement of house officer programs, monitor effectiveness, and drive continuous improvement. • Oversees the execution of house officer programs, including residencies and internships ensuring they are appropriately leveraged to achieve talent pipeline needs. • Collaborates with stakeholders to assess house officer training and development needs as well as to gauge the effectiveness of established programs. • Develops the strategic plan and sets direction of residency programs and internships (rotating/specialty). • Functions as part of a high-performing clinical development team to execute upon program objectives. • Monitors KPIs to ensure strong ROI and alignment with practice strategy. • Oversees relationships with external industry partners including universities. • Serves as advocate for clinical engagement and culture of learning across the practice. • Delivers program training content in person or virtually and is available for consultation as needed. • Develops and implements key performance metrics for functional area and ensure regular reporting of results to stakeholders.

• Oversee multiple hospital locations within the Central Division (MN, KS, WI). • Identify, oversee, and develop medical leaders to ensure optimal clinician productivity and engagement. • Foster a collaborative relationship between the support team and hospitals. • Monitor reports on operating costs within functional areas. • Ensure standards for medical quality, patient safety reporting, equipment, and clinician productivity/performance are met. • Partner with assigned Vet Relations team to collaborate on pDVM referral strategies that impact assigned markets.

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs. BluePearl is searching for an experienced, motivating, and driven clinical leader to join our team as a Group Medical Director! This is a remote position overseeing multiple hospital locations within our Central Division. The Group Medical Director (GMD) has medical oversight of multiple markets within the organization with combined revenues of approximately $100MM or greater. The incumbent has the ultimate responsibility for translation of organizational objectives into market-specific objectives that instill a clinician-driven culture, promote clinician engagement and retention, and yield strong fiscal performance. A GMD frequently travels to hospitals to evaluate and mentor medical leaders and address concerns. The role partners with other members of the field leadership team to ensure a balanced representation of medical quality and financial considerations and the people & organization department to champion consistency in a high performance and engaged workforce united in being BluePearl. As a GMD, you will: - Identify, oversee and develop medical leaders (Medical Directors and their ER Service Team Leads) to ensure optimal clinician productivity and engagement. Responsible for creating a clinician-driven culture in assigned markets. - Serve as high-level representative and champion of BluePearl mission and vision in all interactions within the organization and external veterinary community. - Partner with field leaders to effectively communicate and cascade key initiatives impacting medical staff. - Foster a collaborative and trusting relationship between the support team and hospitals. - Partner with field leaders to ensure appropriate productivity levels and growth plans for clinicians and hospitals, including maximizing technical teams. - Monitor reports on operating costs within functional areas. Alerts hospital leaders of cost and labor over run. Partners with field leaders, finance and P&O to assess concerns and implement solutions. - Own the success of on-site visit process for DVM candidates in assigned markets, ensures onboarding and mentoring of new BluePearl Clinicians through BluePearl Mentorship Program. - Ensure standards for medical quality, patient safety reporting, equipment, and clinician productivity/performance are met. - Partner with assigned Vet Relations team to collaborate on pDVM referral strategies that impact assigned markets. - Oversee and encourage support of continuing education programs across assigned markets and ensures programs sufficiently develop and engage technicians and clinicians to deliver remarkable care to patients. - Monitor reports on medical occurrences, patient safety and client experience and partners with stakeholders as needed to ensure swift resolution, improvements, and/or coaching as needed. - Work collaboratively with the BluePearl Support Team to develop solutions for escalated concerns and influences medical leaders to shape adoption and ensure effectiveness of resolutions. - Travel around 50% to ensure in-person leadership and mentoring in hospitals. EDUCATION/EXPERIENCE - Bachelor’s Degree and DVM (Doctor of Veterinary Medicine) required. - Completion of 1-year rotating internship required. - May be Emergency Clinician or board-certified Specialty Clinician. - 7+ years of leadership experience required (previously overseeing multiple sites or revenues exceeding $25MM preferred.) Why BluePearl? - Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food. - We encourage you to grow with us. Our technicians are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in his/her career. - In order to transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals. - We value your health and well-being as an associate by providing you with the following: - Health, dental, vision, and life insurance options. - Annual company store allowance. - Flexible work schedules. - Time to reset, rewind, and reflect through our paid time off, paid parental leave, and floating holiday plans. - A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment. - We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets For additional details or questions, please email Christina.Weaver@bluepearlvet.com. BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.