BLEN, Inc.

• Analyze business and technical processes to formulate and develop new and modified business information processing systems • Represent the business unit to define requirements and business cases for technology developments • Coordinate with business and technology teams to ascertain system requirements, including program functions, output requirements, input data acquisition, and system techniques and controls • Facilitate the development and documentation of end-to-end business processes and associated performance measures • Translate business needs into technical specifications and ensure design continuity • Develop comprehensive requirements documentation and interact with Subject Matter Experts (SMEs) to document local variations to national uniform processes • Support post-implementation measurement and monitoring of transformation solutions • Gather and document lessons learned throughout the project lifecycle • Provide subject matter expertise in business process modeling, business rules development, and functional requirements development • Drive the end-to-end solution strategy and implementation of the to-be vision through Program Releases • Present business and technical requirements for review and approval to stakeholders and leadership • Conduct user acceptance testing coordination and may oversee overall testing processes • Facilitate effective communication between business units, technical teams, and senior leadership • Conduct trade-off analyses on business and technical requirements to ensure optimal solutions • Partner with all stakeholders to communicate the progress of the project

• Design and build agentic systems — multi-step agents that plan, call tools, retrieve context, and take action with appropriate human-in-the-loop checkpoints • Build MCP servers and clients to securely expose client data, internal tools, and APIs to LLMs in a standardized, auditable way • Ship LLM-powered applications: copilots, document intelligence, search, summarization, and workflow automation • Design and maintain RAG pipelines — chunking, embeddings, vector stores, retrieval, reranking, and grounding • Integrate model APIs (OpenAI, Anthropic, Bedrock, Azure OpenAI, open-weight models) and pick the right model for the job based on quality, latency, and cost • Develop evals and observability for agents and AI features so we know what's working in production and what's regressing • Apply prompt engineering, structured outputs, function/tool calling, and guardrails to make agent behavior predictable • Write production Python backends and APIs that expose AI capabilities to web and mobile clients • Collaborate with engineers, designers, and product folks to scope what AI should (and shouldn't) do in a given product • Help shape responsible AI practices for federal use — privacy, security, auditability, and human oversight

• Collaborate with management, engineering, and operations teams to shape product vision and strategy • Guide cross-functional teams in delivering high-impact solutions aligned with client goals • Develop and maintain product roadmaps and briefs to foster shared purpose and success metrics • Partner with clients to identify key challenges and prioritize outcomes • Oversee product delivery, ensuring quality and adherence to client expectations • Serve as the primary technical point of contact for stakeholders • Leverage deep knowledge of agile methodologies to lead iterative, outcome-driven development • Mentor and coach product team members, fostering professional growth

• Ensure the quality, reliability, and performance of software solutions. • Combine comprehensive testing methodologies, technical expertise, and business needs understanding to validate products. • Collaborate with developers, business analysts, and stakeholders to design and implement testing strategies. • Identify and resolve issues to improve development processes. • Maintain high standards of software quality and enhance user satisfaction across all solutions.

• Lead the development of innovative digital solutions for federal clients • Collaborate with management, engineering, and product teams to shape design vision and strategy • Guide cross-functional teams in delivering high-impact design solutions aligned with client goals • Partner with clients to identify key challenges and prioritize user-centered outcomes • Oversee design delivery, ensuring quality and adherence to client expectations • Serve as the primary design point of contact for stakeholders • Leverage deep knowledge of user-centered design methodologies to lead iterative, outcome-driven development • Mentor and coach junior designers, fostering professional growth • Ensure design processes and deliverables comply with relevant standards and regulations

• Collaborate with management, product, and design teams to shape development vision and strategy, including the adoption of AI-powered tools and workflows • Guide cross-functional teams in delivering high-impact, full-stack JavaScript solutions aligned with client goals • Contribute to the implementation of the program's development strategy with a focus on modern architectures (React, Next.js, Node.js, TypeScript) • Maintain a high-level understanding of adjacent technical areas including cloud-native services, AI/ML integrations, and API ecosystems for effective system integration • Demonstrate expertise, accountability, and ownership of contributions across the full stack, from responsive front-end interfaces to scalable back-end services • Leverage deep knowledge of the JavaScript/TypeScript ecosystem to lead iterative, outcome-driven development • Design and integrate RESTful APIs, GraphQL endpoints, and emerging AI-assisted features • Diagnose and effectively resolve issues with owned systems, using incidents to inform educational opportunities and system improvements • Actively mentor and assist more junior engineers in developing their skills across modern JavaScript frameworks and AI-augmented development practices • Build and maintain strong relationships with internal and external stakeholders • Participate in technical interviews with new candidates • Drive improvements in software engineering processes and practices, including adoption of AI-assisted development tools • Propose and evaluate multiple approaches to technical and process problems, leveraging data-driven insights where possible • Champion best practices in modern JavaScript development, cloud architecture, CI/CD pipelines, and responsible AI integration

• As a Senior Software Developer II - Full Stack at BLEN, you will take on a highly strategic role in designing, architecting, and developing scalable, robust digital solutions. • This role demands a combination of deep technical expertise in both front-end and back-end technologies and the ability to collaborate closely with tech leads and sometimes take on tech lead responsibilities. • You will be expected to think strategically, mentor team members, and deliver high-impact solutions while embracing ownership and accountability. • In addition, this position requires a strong background in cloud services, system architecture, AI toolings, and an eagerness to innovate by building prototypes and transforming proof of concepts into production-ready features. • Collaborate closely with the tech lead, taking responsibility for the system's architecture and development strategy. • Work on building prototypes and proof of concepts that later become major production features. • Leverage extensive full-stack development experience to lead high-complexity, outcome-driven projects. • Proactively diagnose and solve architectural and technical issues, driving quality improvements in existing systems. • Actively contribute to the development and deployment of AI-driven solutions and applications. • Mentor and support junior engineers, focusing on transferring skills in system design, cloud services, and AI technologies. • Provide technical guidance across teams, fostering a culture of continuous learning and innovation. • Present design documents, architecture diagrams, and technical solutions to clients, stakeholders, and cross-functional teams. • Drive improvements in software development processes and practices, with a focus on high performance and scalability.

• Implement and support CI/CD pipeline, ensuring the integration of security practices throughout the software development lifecycle. • Support DevSecOps efforts to ensure delivery of a demand model leveraging continuous everything to reduce defects while increasing productivity and time-to-market • Assist with the establishment of CI/CD pipeline guidelines, standards, and strategies • Communicate with development teams to ensure adherence to CI/CD guidelines and standard DevSecOps processes • Support the technical planning, configuration, integration, verification, and validation of the pipeline toolchain • Implement automated methods to improve system performance and reliability, including scripting, integration, and problem resolution related to the CI/CD pipeline toolchain • Quickly learn business workflows, technical architecture, and dependent systems of the supported services • Collaborate with cross-functional teams to integrate various DevSecOps practices as part of a CI/CD implementation • Troubleshoot issues within the pipeline and provide solutions • Stay updated with the latest DevSecOps trends, tools, and best practices • Contribute to the continuous improvement of our DevSecOps processes and tooling • Support the implementation of security measures throughout the CI/CD pipeline • Assist in the creation and maintenance of documentation for DevSecOps processes and tools.