BLACKBIRD.AI

- Lead client reporting projects as the Blackbird intelligence representative. - Conduct social media intelligence analysis using Blackbird.AI’s Constellation analytics platform to identify and monitor risk areas. - Create client deliverables, including reports and presentations, based on analytical insights. - Maintain positive client relationships throughout the project lifecycle, including the provision of training, onboarding, and other support services to customers. - Demonstrate expertise in Blackbird.AI’s Constellation software product to external audiences. - Contribute to other commercial opportunities such as marketing and thought leadership content creation, or sales support activities. - Perform other ad hoc intelligence, support, product, R&D, and administrative tasks, including Quality Assurance checks for Blackbird.AI’s software products.

Role Description The Senior Intelligence Analyst will specialize in Narrative Risk Intelligence. In this role, you will leverage your expertise in intelligence using Blackbird.AI’s Constellation analytics platform to conduct social media analysis, identify risk areas, and create compelling client deliverables. - Lead client reporting projects as the Blackbird intelligence representative. - Conduct social media intelligence analysis using Blackbird.AI’s Constellation analytics platform to identify and monitor risk areas. - Create client deliverables, including reports and presentations, based on analytical insights. - Maintain positive client relationships throughout the project lifecycle, including the provision of training, onboarding, and other support services to customers. - Demonstrate expertise in Blackbird.AI’s Constellation software product to external audiences. - Contribute to other commercial opportunities such as marketing and thought leadership content creation, or sales support activities. - Perform other ad hoc intelligence, support, product, R&D, and administrative tasks, including Quality Assurance checks for Blackbird.AI’s software products. Qualifications - Proven experience in producing intelligence products, preferably for both private and public sector clients, with a strong preference for candidates from strategic communications, crisis communications, consultancy, or PR-related backgrounds. - Experience in social media analysis, specifically leveraging social media data for enterprise-level intelligence work. - Familiarity with mainstream and alternative social media platforms, including their users, audiences, content, structures, and mechanisms. - Proficiency in intelligence practices and methodologies, encompassing the identification of key collection sources, assessment of raw intelligence, research, network analysis, and the preparation of comprehensive intelligence reports for enterprise-level clients. - Effective oral and written communication skills, enabling the creation and delivery of timely, concise, and accurate intelligence reports and briefings. - Strong professionalism, self-motivation, efficiency, and a track record of delivering on tight deadlines. - Prior experience with software tools such as Brandwatch, Talkwalker, Meltwater, Dark Owl, Dataminr, Tableau, and Asana is highly advantageous. - Previous involvement in both qualitative and quantitative project management is a plus. - Additional language skills such as Spanish, Chinese, Arabic, German, or Farsi are welcome, but not required. Benefits - Competitive compensation package, 401(k), and equity - everyone has a stake in our growth! - Comprehensive health benefits for you and your loved ones, including wellness days and monthly wellness reimbursements - an apple a day doesn’t always keep the doctor away! - Generous vacation policy, encouraging you to take the time you need - we trust you to strike the right work/life balance! - A flexible work environment with opportunities to collaborate with your team in person - you can have it all! - Inclusion and Impact - soar to new heights! - Professional development stipend - never stop learning!

• Design and implement scalable data platform architecture on Databricks, supporting both batch and streaming ingestion • Build robust, fault-tolerant data ingestion pipelines that integrate with multiple third-party APIs and data providers • Design and implement AI-powered enrichment stages within pipelines—applying ML clustering, generative AI summarization, classification, and entity extraction to transform raw data into actionable intelligence • Build analytical systems with full-text search capabilities using Elasticsearch for rapid querying and analysis of enriched data • Work with AI/ML researchers to implement, integrate and scaling AI processing • Expose data platform capabilities as APIs and other interfaces for downstream consumption by applications and services • Optimize data lake and lakehouse architecture for performance, cost-efficiency, and scalability • Design and implement data quality frameworks, monitoring, and alerting systems • Design efficient architectures for calling external AI APIs and managing rate limits, costs, and reliability • Architect solutions with cost-efficiency as a first-class concern, implementing monitoring and optimization strategies for compute and storage • Make critical build-vs-buy decisions and establish architectural standards for the data organization • Mentor engineers and elevate the team's technical capabilities through code reviews, design discussions, and knowledge sharing