BioMatrix Specialty Infusion Pharmacy

BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. General Description Location: 1 Position in Eastern Standard Time Zone 1 Position in Central Standard Time Zone The Inside Sales Representative – Infusion Pharmacy is responsible for generating and growing patient referrals by building relationships with physician offices, referral coordinators, and clinical staff. This role focuses on proactive outreach through phone, email, and virtual engagement to educate healthcare providers on infusion therapy services, streamline referral processes, and ensure patients are connected to appropriate therapy options. The Inside Sales Representative will work closely with field sales teams, intake teams, and clinical staff to drive referral growth across targeted specialties such as neurology, immunology, rheumatology, gastroenterology, dermatology, and other infusion-related specialties. This role plays a key part in expanding access to care while supporting physicians and their staff with efficient referral coordination. QUALIFICATION REQUIREMENTS Education and Experience · Bachelor’s degree preferred, or equivalent healthcare sales experience. · 2 or more years of inside sales, healthcare sales, or referral development experience preferred. · Experience working with physician offices, specialty clinics, or healthcare providers is highly desirable. · Experience in infusion therapy, specialty pharmacy, home infusion, or healthcare services preferred. KEY RESPONSIBILITIES Referral Development and Account Outreach: · Conduct outbound calls to physician offices, referral coordinators, nurses, and office managers to introduce and promote infusion pharmacy services. · Build and maintain relationships with referral coordinators and key administrative staff responsible for patient referrals. · Educate physician offices on available infusion therapies, patient eligibility, and referral pathways. · Identify opportunities to convert existing patient referrals and uncover new referral sources. · Maintain regular contact with high-value accounts to ensure the organization remains top-of-mind for infusion referrals. Account Support and Referral Management: · Guide physician offices through the referral process and ensure referrals are submitted accurately and efficiently. · Coordinate with internal intake and clinical teams to support patient onboarding and therapy initiation. · Provide updates to referring offices regarding patient status, approvals, and therapy start timelines when appropriate. · Serve as a resource to physician offices for questions related to therapy access, documentation requirements, and referral procedures. Sales Collaboration: · Partner with field sales representatives to support territory growth and strengthen relationships within targeted accounts. · Assist in expanding account coverage in markets without dedicated field sales support. · Help validate and expand tertiary referral opportunities within physician practices and healthcare systems. · Serve as an extension of the outside sales representative by acting as an additional point of contact for physician offices and referral coordinators, ensuring timely communication, follow-up, and support between in-person visits. CRM and Activity Management: · Maintain accurate documentation of all outreach activities, account interactions, and referral opportunities within the CRM system. · Track referral trends, office engagement, and sales activity metrics. · Identify patterns and opportunities to improve referral conversion and account engagement. Market Intelligence: · Provide feedback to leadership and field sales teams regarding physician office needs, competitive insights, and referral barriers. · Identify opportunities to improve referral processes and service offerings for physician offices. KEY PERFORMANCE INDICATORS (KPIs) · Number of physician offices engaged · Outbound call and outreach activity · New referral sources identified · Referral conversion rate · Total referrals generated · Account engagement frequency Work Environment This role is typically office-based or remote and involves frequent outbound calling, virtual meetings, and digital communication with healthcare providers. Occasional travel may be required for training or team meetings. Impact of the Role The Inside Sales Representative plays a critical role in expanding patient access to infusion therapies by strengthening relationships with physician offices and ensuring a seamless referral experience for providers and their patients. KNOWLEDEGE, SKILLS AND COMPETENCY REQUIREMENTS · Strong communication and relationship-building skills with medical office staff and healthcare professionals. · Ability to effectively engage referral coordinators and administrative healthcare staff. · Highly organized with strong attention to detail and follow-through. · Comfortable with high outbound call volumes and proactive relationship development. · Ability to work collaboratively with cross-functional teams including sales, intake, and clinical operations. · Proficiency with CRM systems and Microsoft Office applications. · Demonstrated knowledge and proficiency in the principles, procedures and best practices related to this position. BioMatrix Pay Range/Rate $70,000—$90,000 USD PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at Careers@BioMatrixsprx.com or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER - Will participate in legal and ethical compliance training each year. - Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures. - Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual. - Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. GENERAL DESCRIPTION The Nursing Learning and Development Specialist supports Nursing by delivering ongoing education and reinforcing practice, with a strong emphasis on learning and adoption related to nursing software and system changes. This role is embedded early in Nursing IT and software initiatives to support learning, training, and adoption from start to finish. The role sits within the L&D team and partners closely with Nursing leadership to ensure education aligns with real-world nursing workflows and evolving technology. MINIMUM REQUIREMENTS · Active or previous work experience as a licensed RN · 3+ years' experience in nursing education, clinical education, or practice-based training · Strong understanding of nursing workflows and clinical practice environments ESSENTIAL FUNCTIONS AND RESPONSIBILITIES · Be embedded early in Nursing IT and software initiatives to support learning and adoption end-to-end · Partner with Nursing leadership, IT, and L&D to ensure education and training are addressed throughout system changes · Support identification of learning needs related to software updates, system changes, and workflow impacts · Plan and deliver ongoing nursing education, including quarterly in-services and targeted learning initiatives · Reinforce nursing practice through timely, relevant education aligned to how work is performed · Support professional development and continuous learning for Nursing teams · Practice, Process & Gap Identification · Apply a systems and process lens to understand why gaps occur · Bring insights back to L&D to inform learning strategies and support solutions · Evaluate nursing workflows to identify opportunities for improvement in processes, system access, and staff understanding to enhance clinical practice. · Collaboration & Partnership · Ability to think in workflows, processes, and implement such · Partner closely with Nursing leadership to align education priorities to operational needs · Work within the L&D team to support learning solutions and adoption efforts · Provide input and validation on training content to ensure clinical accuracy and relevance NON-ESSENTIAL FUNCTIONS & RESPONSIBILITIES · Participate in special projects as assigned · Support additional L&D initiatives outside of core nursing education when needed · Attend team meetings, organizational training sessions, and professional development activities. KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS Computer Skills · Become and remain proficient is all programs necessary for execution. · Strong facilitation and presentation skills · Effective verbal and written communication skills · Ability to collaborate cross-functionally with Nursing, IT, and L&D teams · Strong interpersonal skills and ability to influence without direct authority BioMatrix Pay Range/Rate $85,000—$105,000 USD PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at Careers@BioMatrixsprx.com or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER - Will participate in legal and ethical compliance training each year. - Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures. - Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual. - Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Role Description The Nursing Learning and Development Specialist supports Nursing by delivering ongoing education and reinforcing practice, with a strong emphasis on learning and adoption related to nursing software and system changes. This role is embedded early in Nursing IT and software initiatives to support learning, training, and adoption from start to finish. The role sits within the L&D team and partners closely with Nursing leadership to ensure education aligns with real-world nursing workflows and evolving technology. Qualifications - Active or previous work experience as a licensed RN - 3+ years' experience in nursing education, clinical education, or practice-based training - Strong understanding of nursing workflows and clinical practice environments Requirements - Be embedded early in Nursing IT and software initiatives to support learning and adoption end-to-end - Partner with Nursing leadership, IT, and L&D to ensure education and training are addressed throughout system changes - Support identification of learning needs related to software updates, system changes, and workflow impacts - Plan and deliver ongoing nursing education, including quarterly in-services and targeted learning initiatives - Reinforce nursing practice through timely, relevant education aligned to how work is performed - Support professional development and continuous learning for Nursing teams - Practice, Process & Gap Identification - Apply a systems and process lens to understand why gaps occur - Bring insights back to L&D to inform learning strategies and support solutions - Evaluate nursing workflows to identify opportunities for improvement in processes, system access, and staff understanding to enhance clinical practice - Collaboration & Partnership - Ability to think in workflows, processes, and implement such - Partner closely with Nursing leadership to align education priorities to operational needs - Work within the L&D team to support learning solutions and adoption efforts - Provide input and validation on training content to ensure clinical accuracy and relevance Benefits - BioMatrix Pay Range/Rate: $85,000 — $105,000 USD Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. - Must occasionally lift and/or move up to 25 pounds. - Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Other - Will participate in legal and ethical compliance training each year. - Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures. - Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual. - Will not participate in any conduct considered to be unethical or illegal. Expectation for All Employees - Supports the organization's mission, vision, and values by exhibiting integrity, dedication, compassion, enrichment, and enthusiasm. - Places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins.

BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. General Description Location: 1 Position in Eastern Standard Time Zone 1 Position in Central Standard Time Zone The Inside Sales Representative – Infusion Pharmacy is responsible for generating and growing patient referrals by building relationships with physician offices, referral coordinators, and clinical staff. This role focuses on proactive outreach through phone, email, and virtual engagement to educate healthcare providers on infusion therapy services, streamline referral processes, and ensure patients are connected to appropriate therapy options. The Inside Sales Representative will work closely with field sales teams, intake teams, and clinical staff to drive referral growth across targeted specialties such as neurology, immunology, rheumatology, gastroenterology, dermatology, and other infusion-related specialties. This role plays a key part in expanding access to care while supporting physicians and their staff with efficient referral coordination. QUALIFICATION REQUIREMENTS Education and Experience · Bachelor’s degree preferred, or equivalent healthcare sales experience. · 2 or more years of inside sales, healthcare sales, or referral development experience preferred. · Experience working with physician offices, specialty clinics, or healthcare providers is highly desirable. · Experience in infusion therapy, specialty pharmacy, home infusion, or healthcare services preferred. KEY RESPONSIBILITIES Referral Development and Account Outreach: · Conduct outbound calls to physician offices, referral coordinators, nurses, and office managers to introduce and promote infusion pharmacy services. · Build and maintain relationships with referral coordinators and key administrative staff responsible for patient referrals. · Educate physician offices on available infusion therapies, patient eligibility, and referral pathways. · Identify opportunities to convert existing patient referrals and uncover new referral sources. · Maintain regular contact with high-value accounts to ensure the organization remains top-of-mind for infusion referrals. Account Support and Referral Management: · Guide physician offices through the referral process and ensure referrals are submitted accurately and efficiently. · Coordinate with internal intake and clinical teams to support patient onboarding and therapy initiation. · Provide updates to referring offices regarding patient status, approvals, and therapy start timelines when appropriate. · Serve as a resource to physician offices for questions related to therapy access, documentation requirements, and referral procedures. Sales Collaboration: · Partner with field sales representatives to support territory growth and strengthen relationships within targeted accounts. · Assist in expanding account coverage in markets without dedicated field sales support. · Help validate and expand tertiary referral opportunities within physician practices and healthcare systems. · Serve as an extension of the outside sales representative by acting as an additional point of contact for physician offices and referral coordinators, ensuring timely communication, follow-up, and support between in-person visits. CRM and Activity Management: · Maintain accurate documentation of all outreach activities, account interactions, and referral opportunities within the CRM system. · Track referral trends, office engagement, and sales activity metrics. · Identify patterns and opportunities to improve referral conversion and account engagement. Market Intelligence: · Provide feedback to leadership and field sales teams regarding physician office needs, competitive insights, and referral barriers. · Identify opportunities to improve referral processes and service offerings for physician offices. KEY PERFORMANCE INDICATORS (KPIs) · Number of physician offices engaged · Outbound call and outreach activity · New referral sources identified · Referral conversion rate · Total referrals generated · Account engagement frequency Work Environment This role is typically office-based or remote and involves frequent outbound calling, virtual meetings, and digital communication with healthcare providers. Occasional travel may be required for training or team meetings. Impact of the Role The Inside Sales Representative plays a critical role in expanding patient access to infusion therapies by strengthening relationships with physician offices and ensuring a seamless referral experience for providers and their patients. KNOWLEDEGE, SKILLS AND COMPETENCY REQUIREMENTS · Strong communication and relationship-building skills with medical office staff and healthcare professionals. · Ability to effectively engage referral coordinators and administrative healthcare staff. · Highly organized with strong attention to detail and follow-through. · Comfortable with high outbound call volumes and proactive relationship development. · Ability to work collaboratively with cross-functional teams including sales, intake, and clinical operations. · Proficiency with CRM systems and Microsoft Office applications. · Demonstrated knowledge and proficiency in the principles, procedures and best practices related to this position. BioMatrix Pay Range/Rate $70,000—$90,000 USD PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at Careers@BioMatrixsprx.com or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER - Will participate in legal and ethical compliance training each year. - Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures. - Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual. - Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. The IT Program Manager is responsible for driving IT initiatives from planning through successful completion across a portfolio of enhancement, merger & acquisition (M&A), and security-related projects. This role partners closely with technical teams and business stakeholders to ensure work is well planned, clearly tracked, and delivered with minimal disruption to operations. This position blends hands-on execution with strong coordination, structured follow-through, and portfolio-level visibility. The IT Program Manager facilitates collaboration across the organization and drives decisions through a collective of input from both technical and business stakeholders. ESSENTIAL FUNCTIONS/RESPONSIBILITIES Project Delivery & Execution · Run daily working sessions for projects in flight to maintain momentum and alignment · Drive IT projects from planning through completion across enhancement, M&A, and security initiatives · Facilitate collaboration, planning, and refinement of project tasks · Drive decisions through structured input from cross-functional stakeholders · Actively follow up on tasks to ensure progress and timely delivery Project Tracking & Governance · Own and maintain the IT project management platform (JIRA) · Date, assign, and manage new and open tasks · Review upcoming and past-due work queues during daily standups · Ensure project data remains accurate, current, and visible Communication & Stakeholder Engagement · Keep business owners informed, engaged, and accountable throughout project milestones · Draft and distribute staff communication emails related to project updates and changes · Conduct outreach beyond the IT team to coordinate timelines and dependencies · Serve as a consistent point of contact between IT and business stakeholders Documentation & Portfolio Management · Create and maintain clear project documentation · Use collaborative tools to map workflows, document ideas, and support planning discussions · Ensure decisions, actions, and dependencies are properly documented · Maintain portfolio-level roadmaps to support reporting outside of IT · Provide visibility into project status, priorities, and upcoming work for leadership QUALIFICATIONS REQUIREMENTS · 3 + years of experience managing IT or technology-related projects · Bachelor’s degree in Information Technology, Business, Healthcare Administration, or a related field · Demonstrated experience driving projects from planning through execution with clear task ownership and follow-through · Experience using a project management platform (e.g., JIRA or similar) to manage backlogs, assignments, and timelines · Ability to facilitate meetings, working sessions, and cross-functional discussions · Strong organizational skills with the ability to manage multiple concurrent initiatives · Clear written and verbal communication skills, including stakeholder updates and project documentation · Ability to gather input from multiple stakeholders and drive aligned decisions QUALIFICATIONS PREFERRED · Experience supporting merger & acquisition integrations or system migrations · Exposure to security, compliance, or regulated IT environments · Experience working in healthcare or another highly regulated industry · Familiarity with Agile or Scrum methodologies · Experience maintaining portfolio-level reporting or roadmap views for leadership Values Patients First · Treat like family members · Integrity will always be our compass · Drive and passion in finding solutions and not taking “no” for an answer All In (Stack Hands) · We have a great team so let’s strive for excellence · It’s all about the service to our patients · Let’s invest in our teammates · Win together, do not lose alone Relentless Consistency Wins · Let’s ensure we have a meaningful work process · Let’s ensure ownership and accuracy · Let’s empower our team members to be successful Communication Skills · Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. · Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Computer Skills · Expert computer skills are necessary for execution of this position. BioMatrix Pay Range/Rate $90,000—$120,000 USD PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at Careers@BioMatrixsprx.com or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER - Will participate in legal and ethical compliance training each year. - Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures. - Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual. - Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. Location: It is anticipated that an incumbent in this role will work remotely. GENERAL DESCRIPTION The Content Marketing Specialist is a creative and results-driven marketing professional responsible for developing, writing, and managing high-quality content across multiple channels. This role crafts compelling messaging—from short-form promotional copy to long-form storytelling—that engages audiences, strengthens brand presence, and supports business goals. The Specialist collaborates closely with cross-functional teams to execute content strategies, optimize campaigns based on performance insights, and ensure all communications are aligned, timely, and impactful. This position is ideal for a fast-moving, strategic writer who thrives in a high-volume, dynamic marketing environment. MINIMUM REQUIREMENTS - Bachelor’s degree in Marketing, Communications, or a related field. - Four (4) or more years of experience in content marketing, email marketing, social media, and copywriting. - Exceptional writing, proofreading, and editing skills with strong attention to detail. - Ability to write across multiple tones including inspirational, urgent, heartfelt, playful, and professional. - Strong understanding of audience psychology and conversion-driven messaging. - Experience managing content for social platforms including Instagram, LinkedIn, and Facebook. - Comfortable working in a high-volume, fast-paced marketing environment. - Experience with email marketing platforms such as HubSpot. - Familiarity with design tools such as Photoshop, Illustrator, or Canva. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Content Strategy and Campaign Development - Collaborate with internal teams to develop and execute a consistent content strategy that engages audiences and strengthens the broader brand. - Support integrated marketing campaigns with aligned, audience-focused messaging. Copywriting and Creative Production - Produce high-volume content across channels, including short-form promotional copy and long-form storytelling (e.g., case studies, patient stories). - Develop compelling subject lines, headlines, calls to action, and messaging that drive engagement. - Ensure all content is personal, motivating, and aligned with the brand voice. Email and Lifecycle Engagement - Create and optimize mass marketing emails tailored to audience segments. - Monitor email performance and refine messaging based on data insights. PR and External Messaging - Draft press releases and public-facing communications to elevate the company’s mission and message. Social Content and Audience Engagement - Develop, schedule, and manage social media content across LinkedIn, X, Facebook, and other platforms. - Support audience engagement through consistent, brand-aligned messaging. Optimization and Performance - Monitor content performance metrics to identify trends and areas for improvement. - Apply performance insights to recommend new approaches, creative opportunities, and messaging optimizations. - Maintain high standards of quality, accuracy, and attention to detail across all content. - Take ownership of content across campaigns, ensuring alignment, timeliness, and effectiveness. Collaboration and Teamwork - Partner closely with designers, business development teams, brand partners, and external collaborators. - Contribute as a proactive, solutions-focused team player with ownership and energy. NON-ESSENTIAL FUNCTIONS & RESPONSIBILITIES · Support additional marketing initiatives, pilot programs, or special projects as assigned. · Assist with content audits, competitive research, and brand documentation updates. · Participate in team meetings, brainstorming sessions, and professional development opportunities. · Provide backup support for other marketing functions during peak periods. KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS - Outstanding written and verbal communication skills. - Strong editorial judgment with meticulous attention to detail. - Ability to manage multiple projects simultaneously and meet tight deadlines. - Analytical mindset with ability to interpret performance metrics and apply insights. - Creative thinker with fresh, engaging content ideas. - Highly organized with strong time management and prioritization skills. - Collaborative, adaptable, and comfortable in a fast-paced marketing environment. - Self-motivated with a strong sense of ownership and accountability. - Proficiency in Microsoft Office and familiarity with marketing automation and content management systems. Communication Skills - Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. - Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Computer Skills Become and remain proficient is all programs necessary for execution. BioMatrix Pay Range/Rate $56,900—$71,600 USD PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at Careers@BioMatrixsprx.com or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER - Will participate in legal and ethical compliance training each year. - Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures. - Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual. - Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

BioMatrix is a nationwide, independently-owned infusion pharmacy with decades of experience supporting patients on specialty medication. Our compassionate care team helps patients navigate the often-challenging healthcare environment. We treat our patients like family and get them started on therapy quickly. We work closely with them as well as their family and their healthcare providers throughout the patient journey, staying focused on optimal clinical outcomes. At BioMatrix the heart of our Inclusion, Diversity, Equity, & Access (IDEA) philosophy is the commitment to cultivate a welcoming space where everyone’s contributions are acknowledged and celebrated. Our goal is to draw in, develop, engage, and retain talented, high-performing individuals from diverse backgrounds and viewpoints. We believe that both respecting and embracing diversity enriches the experiences and successes of our patients, employees, and partners. The Clinical Liaison assists in supporting patient management activities. This role serves as a clinical partner to Sales, Intake, and Operations, supporting the referral process from initial receipt through clinical approval and transition into the patient care workflow. While not directly responsible for conducting clinical reviews or completing patient assessments or care plans, the Clinical Liaison maintains a strong understanding of these processes to effectively coordinate across teams. Responsibilities include reviewing patient charts and clinical documentation for completeness, coordinating timely follow-up with physicians’ offices, nursing staff, and sales representatives, providing status updates, and resolving barriers to progression. The role also includes completing welcome and educational calls with patients, supporting patient engagement, assisting with compiling patient reports, and performing related administrative tasks as needed. This position requires an active RN license and is primarily remote, with the ability to work on-site at a BioMatrix location as needed. QUALIFICATION REQUIREMENTS · Bachelor’s Degree in Nursing · Valid RN license in good standing- preferrable compact RN license. · 3 + years related work experience in Transplant patient care · Proficient level computer and internet skills (e.g. Microsoft Office, etc). · Willing to travel for business purposes (when necessary to attend meetings, conferences, seminars, etc.) QUALIFICATIONS PREFERRED · Master’s Degree in Nursing preferred, but not required. · Solid Organ/Transplant experience and management of patients background preferred, but not required. · Knowledge of all Transplant software (UNOS, SRTR) preferred. · Knowledge of pharmacy software a plus. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES · Assists intake and pharmacy staff in searching and coordinating with home health nursing agencies in the care of patients (if applicable). Also provides training for nurses contracted by home health nursing agencies in infusion therapies and protocols. · Provide clinical review of new referrals to ensure completeness, accuracy and appropriate diagnosis. · Maintain and report active patient lists for high-volume centers and facilitate recurring virtual meetings to address issues, improve coordination, and enhance patient care · Assists in data collection and monitoring of all clinical trials and protocols as assigned. · Assists pharmacists with BioMatrix regulatory compliance program including the implementation of tracking systems and audits to ensure compliance with federal, state and pharmacy regulatory standards including HIPAA, and health and safety codes (i.e. risk management, medication - use safety, fire safety and infection control). · Maintains a working knowledge and is up-to-date on federal, state and pharmacy laws and regulations as applied to operations. · Provides HIPAA compliance and Medicare’s Fraud, Waste, and Abuse training to employees, annually and ongoing as needed. · Maintains patient confidentiality in remote work environment as per HIPAA Privacy Rule standards. · Maintain and review a list of active patients with current issues that requires attention, and partner with various internal teams to solution and resolve. · Coordinate with field team to resolve any issues, pressing concerns, MD communication coordination support needs, and office visit schedule in order to provide status updates for both pending and active patients (post start of care/first infusion follow up). · Support all PA submission activities including case evaluation for completeness of diagnosis, appropriate DX, conformance to payor medical policy prior to PA submission, creation of LMN, support Peer to Peer when necessary. Work with Operations to establish a clinical review for each new referral. · Function as main POC (in collaboration with Transplant Services Program Manager) for referred patients, MD/MDO for order verification, clinical questions, general question regarding care process. · Partner with field nursing team on care of active patients including next infusion schedule/scheduling, and MD visit schedule. NON-ESSENTIAL FUNCTIONS & RESPONSIBILITIES · Participation in membership in professional societies and organizations. · Ability to prioritize and handle multiple tasks and projects concurrently. · Careful attention to detail. · Performs related duties as requested. · Participates in quality assurance activities and audits as directed. KNOWLEDEGE, SKILLS AND ABILITIES REQUIREMENTS · Able to function independently under remote supervision · Excellent written and verbal skills · Attention to detail and high level of accuracy in work · Excellent patient engagement and clinical assessment skills · Demonstrates sound judgement consistent with evidence based medicine · Demonstrates critical thinking and excellent problem solving Communication Skills · Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. · Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Computer Skills · Become and remain proficient is all programs necessary for execution of position. BioMatrix Pay Range/Rate $70,000—$125,000 USD PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If needing a reasonable accommodation within the application process, please contact the BioMatrix People & Culture team at Careers@BioMatrixsprx.com or 954.385.7322 x 1425. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. OTHER - Will participate in legal and ethical compliance training each year. - Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures. - Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual. - Will not participate in any conduct considered to be unethical or illegal. EXPECTATION FOR ALL EMPLOYEES Supports the organization's mission, vision, and values by exhibiting the following behaviors: integrity, dedication, compassion, enrichment and enthusiasm, places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate. Incumbents within this position may be required to assist or find appropriate assistance to make accommodations for disabled individuals in order to ensure access to the organization's services (may include: visitors, patients, employees, or others). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Nursing Learning and Development Specialist supports Nursing by delivering ongoing education and reinforcing practice, with a strong emphasis on learning and adoption related to nursing software and system changes. This role is embedded early in Nursing IT and software initiatives to support learning, training, and adoption from start to finish. The role sits within the L&D team and partners closely with Nursing leadership to ensure education aligns with real-world nursing workflows and evolving technology. Qualifications - Active or previous work experience as a licensed RN - 3+ years' experience in nursing education, clinical education, or practice-based training - Strong understanding of nursing workflows and clinical practice environments Requirements - Be embedded early in Nursing IT and software initiatives to support learning and adoption end-to-end - Partner with Nursing leadership, IT, and L&D to ensure education and training are addressed throughout system changes - Support identification of learning needs related to software updates, system changes, and workflow impacts - Plan and deliver ongoing nursing education, including quarterly in-services and targeted learning initiatives - Reinforce nursing practice through timely, relevant education aligned to how work is performed - Support professional development and continuous learning for Nursing teams - Apply a systems and process lens to understand why gaps occur - Bring insights back to L&D to inform learning strategies and support solutions - Evaluate nursing workflows to identify opportunities for improvement in processes, system access, and staff understanding to enhance clinical practice - Ability to think in workflows, processes, and implement such - Partner closely with Nursing leadership to align education priorities to operational needs - Work within the L&D team to support learning solutions and adoption efforts - Provide input and validation on training content to ensure clinical accuracy and relevance Benefits - BioMatrix Pay Range/Rate: $85,000 — $105,000 USD Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell - Must occasionally lift and/or move up to 25 pounds - Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus Other - Will participate in legal and ethical compliance training each year - Will consistently behave in compliance with the BioMatrix, LLC’s legal and ethical policies and procedures - Will abide by the policies of BioMatrix, LLC as set forth in the Compliance Manual - Will not participate in any conduct considered to be unethical or illegal Expectation for All Employees - Supports the organization's mission, vision, and values by exhibiting integrity, dedication, compassion, enrichment, and enthusiasm - Places patients first, is all-in with stacked-hands, and is focused on relentless consistency wins