BCMC, LLC

• Supports the technical design for architecture, responsible for overall code quality ensuring a highly available and recoverable environment • Assist with the design, prototype, implement, test, and deploy business rules and technical solutions • Develop custom integration components and integrate legacy systems with platform using mid-server and other relevant technologies • Document, maintain and update policies, procedures and controls for the platform operation and software development life cycle while promoting agile development. • Assist ServiceNow System Administrators with incident resolution, as needed • Designs and develops new ServiceNow applications and services • Assist ServiceNow Business Analyst in estimating release level of effort

• Supports the technical design for architecture, responsible for overall code quality ensuring a highly available and recoverable environment • Assist with the design, prototype, implement, test, and deploy business rules and technical solutions • Develop custom integration components and integrate legacy systems with platform using mid-server and other relevant technologies • Document, maintain and update policies, procedures and controls for the platform operation and software development life cycle while promoting agile development. • Designs and develops new ServiceNow applications and services

• support data transformation and migration services to extract, transfer and load historical order, customer, and reference data from legacy system and other sources • analyzing data alignment rules and exceptions • executing SQL/JDBC queries or transform map loads in ServiceNow to import data • editing and/or optimizing government provided queries to meet size limits or selection specific formatting requirements • configuring, testing and executing SQL/JDBC queries from ServiceNow to import data into ServiceNow development, test, production or sandbox environments • verifying imports execute properly • analyzing data import results against target system specifications to validate mapping results and identify gaps or transformation issues • developing transform maps to load data to target tables • executing XML export/Import transformations • maintaining reports and controls to provide evidence of successful transformations, loads and exceptions • developing queries to meet import requirements • meeting with project team members to discuss status, approach, technical challenges or other timely topics related to data migration or overall project objectives

• Works with client representatives to lead sessions to identify, extract, and define functional and technical requirements and uses cases. • Be able to product requisite process flows, workflows, and use cases. • Identifies future state system requirements at various levels of abstraction and detail to document future state process flows. • Produces Agile Stories documenting epics, themes, and specific functionality needs, including descriptions, technical requirements and acceptance criteria / Manages user story backlogs and prioritizes according to the customer’s needs. • And be able to perform demonstration of specific ServiceNow and/or integration configurations to support the user story requirements verification and validation. • Supports the Scrum Master on the sprint planning for each sprint release. • Collaborate with solutions Architects to understand the implementation details and scope of the release capability. • Develop test procedures, cases, and data supporting the user story to ensure it meets the acceptance criteria and does not break other areas of existing functionality. • Executes test cases and procedures from the test environment and work with developers and architects to resolve test defects. • Ensure bugs identified during the testing to include Government Acceptance Test are addressed timely. • Participate in and support all agile ceremonies - standups, planning, grooming, demonstration, etc. • Create and maintain documentation related to testing, including test plans, test cases, and test scripts using ServiceNow test management. • Be able to clearly articulate and demonstrate to the Product Owner on the requirements and technical configurations of the supporting capabilities and functionalities. • Support the production issues and work with the O&M team to ensure production issues are resolved.