BayRock Labs

• Serve as the functional bridge between business and IT, supporting Order-to-Cash, Plan-to-Fulfillment, Accounts Payable, and Global Logistics processes. • Configure, support, and enhance Oracle OTM Cloud solutions, with working exposure to Oracle GTM Cloud. • Analyze business requirements and translate them into scalable, compliant logistics and trade solutions. • Partner with cross-functional business users and technical/middleware teams to resolve complex functional and integration issues. • Design, validate, and support REST/SOAP APIs, EDI, and middleware integrations between OTM/GTM, ERP systems, carriers, suppliers, and external platforms. • Provide day-to-day operational support including incident resolution, service requests, and system enhancements. • Support release activities including functional design, test scripts, SIT/UAT execution, and post-release stabilization. • Create and maintain functional specifications, configuration documents, SOPs, test cases, and release notes. • Support change management activities and ensure high-quality, well-tested releases. • Deliver user training and knowledge-sharing sessions to ensure adoption and operational continuity.