AutoRABIT Holding Inc.

AutoRABIT Profile AutoRABIT is a leader in DevOps and CI/CD for SaaS platforms such as Salesforce. Its metadata-aware platform enables reliable Release Management, Version Control, and Backup & Recovery. Designed for scalability and enterprise-grade performance, AutoRABIT supports the full DevOps lifecycle and helps organizations accelerate development in complex environments. Headquartered in California, USA, AutoRABIT is well-positioned for continued growth. Role Summary The Junior IT Administrator supports daily IT operations, end-user systems, and identity management across the organization. This role focuses on providing first-line technical support, assisting with device and account management, and ensuring smooth onboarding and access to company systems. The position works under the guidance of senior IT staff and contributes to maintaining a secure, scalable, and reliable IT environment. Key Responsibilities End-User Systems & Device Management - Provision, configure, and maintain company laptops and desktops (Windows & macOS) - Support onboarding and offboarding processes (device setup, access, asset tracking, and shipment coordination) - Assist with endpoint management using MDM tools (JumpCloud) - Manage hardware inventory, including preparation, packaging, and coordination of device shipments to remote employees - Troubleshoot hardware, OS, and standard application issues IT Operations & Support - Provide L1 support through the Helpdesk ticketing system - Troubleshoot and resolve common IT issues (access, software, devices, connectivity) - Escalate complex issues to L2/L3 engineers as needed - Ensure timely communication and resolution for end users Identity & Access Management - Create, modify, and deactivate user accounts across systems (Microsoft 365, JumpCloud, Atlassian, etc.) - Assign and manage access based on defined policies - Assist with SSO and MFA setup and troubleshooting - Support user lifecycle management processes Cloud & SaaS Support - Assist in administration of cloud platforms (Azure and SaaS tools) - Support user-level operations and access troubleshooting - Help monitor system health and report issues to senior team members Security & Compliance - Follow IT security policies and best practices - Assist with patching, MFA enforcement, and endpoint compliance - Support incident response by gathering information and escalating issues - Participate in audit preparation and compliance tasks Documentation & Asset Management - Maintain and update IT documentation (runbooks, onboarding guides, procedures) - Track IT assets and maintain accurate inventory records - Follow established IT standards and processes Vendor & Team Collaboration - Coordinate with vendors for hardware/software support issues - Coordinate device shipments and returns with logistics providers and internal stakeholders - Collaborate with internal teams (HR, Finance, Engineering) for onboarding and IT needs - Continuously learn and improve technical skills with guidance from senior team members Required Qualifications - 1–3 years of experience in IT Support, Helpdesk, or Junior IT Administration - Basic experience with Windows and macOS administration - Familiarity with MDM tools (e.g., JumpCloud or similar) - Understanding of identity and access management concepts (SSO, MFA) - Experience with Microsoft 365 and common SaaS tools - Basic networking knowledge (DNS, VPN, Wi-Fi troubleshooting) - Strong troubleshooting and communication skills - Ability to work in a fast-paced, global environment - Must adhere to set internal controls Nice to Have - Exposure to Azure or other cloud platforms - Familiarity with Atlassian tools (Jira, Confluence) - Basic scripting knowledge (PowerShell, Bash, or Python) - Experience supporting remote or distributed teams Education - Bachelor’s degree in Information Technology or related field (preferred) Additional Considerations - Role may involve handling, packaging, and preparing IT equipment for shipment and deployment - Ability to manage operational and hands-on IT tasks in a fast-paced environment - Primary working hours align with Pacific Time (9:00 AM – 6:00 PM PT), with flexibility required outside standard hours as needed - We are actively seeking candidates who reside in the following states: California, Washington, Idaho, Arizona, or Colorado Must be a US citizen/permanent resident of the US, and capable of obtaining a Government Security clearance if required and live and work from the US. Green card holders qualify, but H1B or other work visa holders do not qualify for this role. Salary range for the role is $60,000 to $70,000 per year, depending on experience. THIS IS A 100% REMOTE JOB

Enterprise Account Executive About AutoRABIT AutoRABIT helps companies build and protect the systems they run on Salesforce. Our platform brings together integrated products that help teams move faster, back up and secure their data, and stay compliant, all in one place. We work with large and complex organizations across many industries, including those in highly regulated environments. We provide full training and ongoing support so you can confidently speak with customers about how AutoRABIT helps them work more efficiently and securely. About the Role As an Enterprise Account Executive, you will drive new business and expansion within large, strategic accounts. You’ll own the full sales cycle from prospecting to close, building relationships with senior leaders in IT, DevOps, and Security to show how AutoRABIT helps their teams innovate faster and stay secure. In this role, you will: - Exceed your number by landing new enterprise customers and growing existing accounts - Manage complex, multi-stakeholder sales cycles from outreach to close - Lead strategic conversations with C-level and senior decision-makers - Forecast accurately, communicate clearly, and stay aligned with your team - Use Salesforce and other tools to stay organized and data driven - Collaborate with Sales Engineering, Customer Success, Revenue Operations, Legal, and Marketing - Share best practices and insights to help the team win together About You - You have 5 or more years of enterprise software sales experience with a proven record of closing complex deals - You use a strong forecasting methodology such as MEDDICC to qualify and build pipeline - You create your own pipeline and open new logos from scratch - You maintain excellent Salesforce hygiene and attention to detail - You take ownership of your pipeline and drive results proactively - You build champions and go the extra mile to deliver real value - You think creatively, solve problems, and embrace new approaches - You have a consistent track record of exceeding targets in a quota-carrying role - You must be living in and be eligible to work in the United States - A bachelor’s degree is required Preferred Qualifications - Experience selling to Financial Services, Healthcare, or other regulated industries - Experience working in or selling within the Salesforce ecosystem - Background selling enterprise software or security solutions - MBA or advanced degree What we offer - Salary range for this role: $140,000-$150,000 per year plus commission - This position is fully remote with 25% travel; - Benefits: Full medical, dental, and vision, -- 100% premium coverage for employees, 50% for dependents; Flexible PTO plan for all full-time employees; 401k plan; Employer-sponsored professional development opportunities. Get in touch with us and we will be happy to share more info, answer all your questions as well as get to know you and your career aspirations. Must be living in and eligible to work in the United States AutoRABIT Background AutoRABIT was founded in 2015 to help organizations in regulated industries regain control of their Salesforce development processes and move toward continuous delivery of value to their customers and employees. Today, AutoRABIT’s suite of release management tools is the most comprehensive and secure on the market, and our customers are realizing the benefits of faster, more secure deployments in their Salesforce environments. Who We Are AutoRABIT is a worldwide company with team members from a variety of industries who all share the goal of making the working lives of our clients safer and easier. What We Do Our automated solutions help everyone touching the Salesforce DevOps pipeline to reduce manual touchpoints, strengthen data security, and increase the value they provide to their customers. We embody DevOps principles in the way we think and work— offering our example, advice, and inspiration to guide our clients. Why It Matters AutoRABIT clients handle their customers’ most sensitive data. Our products help them protect their customers by protecting this data while simultaneously streamlining and simplifying their business processes.

About the Role: AutoRABIT is looking for a Technical Support Engineer to support AutoRABIT development processes and tools, who will assist our customers in very demanding and complex development environments. You will be expected to learn new products and technologies quickly and constantly. In addition, you are expected to have top-notch troubleshooting, communication, and customer service skills. As a Support Engineer, you will contribute to AutoRABIT products adoption and success. You will provide an individualized level of service to our customers. You will guide them in finding the right implementation and advocate the best way to use our products. You will also troubleshoot, investigate and solve customer issues in a timely manner. In AutoRABIT, you will represent the customer voice in finding solutions with the assistance of our product, engineering and Customer Success teams Responsibilities: - You will be the first contact point for new customer support requests. - Drive technical issues to resolution: from the qualification of customer concerns to conducting an in-depth technical investigation managing customer relationship all along the way. - Collaborate with Sales, Solution Consultants, Engineering and Product management to troubleshoot customer issues, and improve overall customer experience and make sure that our Service offering brings maximum value to our customers. - Be creative, find solutions to improving the customer experience and the way we work. - Maintain communications with clients on the status of all open requests. All responses should be professional, complete, well-formatted, and consistent with prior communications. - Works well across teams, and able to work with and assist with a wide range of technical customers/team members globally - Adhere to AutoRABIT’s internal and customer contracted support SLAs - Excellent written and verbal US English communication skills. - Candidates will be assigned to US-hours shifts (may range from EST to PST), may be required to work rotational, and weekend shifts to cover 24X7X365 Support. - Responsible to adhere to set internal controls. Desired Skills and Experience: - Excellent Customer service experience and communication skills - Attention to detail - Understanding and ability to learn technical concepts quickly - 2-3years previous Technical customer support experience - Desired: Experience working with Salesforce and/or a DevOps pipeline: SCM (e.g. Git, SVN), IDE (e.g. Visual Studio, IntelliJ), CI (e.g. Jenkins Pipelines, Azure DevOps, BitBucket, GitLab) More than acronyms, these are the tools that our customers use and that our products integrate with. - Experience with system-wide deployments. Because sometimes an issue is not caused by the application itself, but by the network, the underlying server, the database, etc. - Works well across teams, and able to work with and assist with a wide range of technical customers/team members globally - Investigation skills to understand problems in their context and the ability to reproduce these scenarios. - Familiarity with working with logs is a plus Education and Qualifications: - Bachelor's in computer science, Engineering, or equivalent degree, or equivalent technical support experience - Any Salesforce certification is a plus - Must be a US citizen or permanent resident (Green Card holder), and capable of obtaining a US Government Security clearance if required Location: US Work Timings: On-call/weekend rotations, and occasional meetings in early mornings or Evenings to collaborate with global teams, may be required to off-shift to cover other US time zones Must be a US citizen/permanent resident, and capable of obtaining a Government Security clearance if required and live and work from the US. Green card holders qualify, but H1B or other work visa holders do not qualify for this role. The annual salary for this role is $50,000 - $65,000, depending on experience, plus possible overtime THIS IS A 100% REMOTE JOB, but requires 10% travel and an in-person component to the interview process.

Position Summary AutoRABIT is seeking an experienced Senior Salesforce Security Architect with a strong background supporting U.S. Federal Government environments. In this role, you will design, implement, and guide secure Salesforce architectures that meet stringent federal security and compliance requirements. You will partner closely with engineering, product, and DevSecOps teams to architect secure integrations, authentication frameworks, and governance models across the Salesforce ecosystem. This role will serve as the subject matter expert on Salesforce security, ensuring our platform and customer implementations align with federal compliance standards and industry best practices. The ideal candidate brings deep knowledge of Salesforce platform security, identity architecture, and compliance frameworks such as FedRAMP and NIST security standards, along with the ability to translate complex security requirements into scalable technical solutions. About AutoRABIT AutoRABIT is the leading DevSecOps and CI/CD platform for low code SaaS environments like Salesforce. Our solutions help organizations achieve scalable release management, robust version control, and bulletproof data protection. We’re growing fast and we’re just getting started. Our Culture At AutoRABIT, learning is not just encouraged. It is expected. We tackle challenges as a team and turn obstacles into growth opportunities. If you are passionate about mastering your craft and pushing boundaries, you will thrive here. Responsibilities - Provide implementation architecture and security guidance for Public Sector and Federal clients, ensuring Salesforce deployments meet government security, compliance, and operational requirements. - Architect secure Salesforce platform solutions for enterprise and federal environments. - Design and implement Salesforce security architecture including profiles, permission sets, sharing models, field level security, and data protection controls. - Lead identity and access management strategy including OAuth 2.0, SAML, JWT, OpenID Connect, and Single Sign On architectures. - Ensure Salesforce implementations meet federal compliance requirements such as FedRAMP, NIST 800-53, and other government security frameworks. - Design and enforce secure integration patterns across Salesforce APIs and external systems. - Define governance standards for authentication, token lifecycle management, encryption, and session security. - Partner with DevSecOps and engineering teams to integrate Salesforce security into CI/CD pipelines. - Conduct architecture reviews and security assessments for Salesforce implementations. - Provide guidance on secure configuration of Connected Apps, integrations, and external identity providers. - Develop documentation for secure architecture standards and operational security practices. - Collaborate with cross functional teams to support secure product design and compliance initiatives. - Responsible to adhere to set internal controls. Must be a US citizen/permanent resident of the US, and capable of obtaining a Government Security clearance if required and live and work from the US. Green card holders qualify, but H1B or other work visa holders do not qualify for this role. Salary range for the role is $160,000 to $180,000 per year, plus bonus, depending on experience. THIS IS A 100% REMOTE JOB