Augmen Digital

• Manage organization of key client projects • Accomplish project objectives by planning and evaluating project activities • Assist in writing creative briefs and developing presentations • Develop detailed project plans to track progress • Perform risk management to minimize project risks • Regular status reporting to track project progress • Ensure deliverables have no errors and exceed client expectations • Create and maintain comprehensive project documentation • Unify the team for a common goal and empower team members to apply outstanding ideas

• Answer any messages coming from our ads with a response time of less than 1 business day (during business hours on weekdays, this should be less than 1 hour). • Organize messages in inbox and tracker with proper status. • Nurture any leads generated to make sure they convert based on the optimal conversion event for the client. • Monitor comments and address customer questions (based on the client's chosen package). • Add and/or update existing FAQs and response templates to fit the client's needs. • Provide reports or insights with customer behavior in messages and add suggestions on what could be improved.

• Planning, creating and executing creative strategy of Social Media campaigns • Performing market research to guide style and design of creative media • Collaborating with a multi-disciplinary team on creative ideas for campaigns • Creating/designing Images for Social Media to achieve KPIs