Audien Hearing

• Own day-to-day management of key retail accounts across food, drug, mass and club channels (e.g., Walmart, Target) • Build and maintain strong relationships with retail buyers and partners • Lead line reviews, sell-in presentations, and ongoing business updates with customers • Analyze syndicated data (Circana/IRI) and internal performance to identify opportunities and risks • Develop compelling, data-driven stories to support distribution, shelf placement, and promotional strategy • Create and manage account forecasts in partnership with demand planning and supply chain • Monitor and manage account performance against sales targets and KPIs • Collaborate cross-functionally with supply chain, operations, marketing, and finance to ensure alignment and execution • Support and manage broker relationships as needed • Track competitive activity, category trends, and customer insights to inform strategy • Operate with a strong P&L mindset, understanding the financial impact of decisions

• Drive the end-to-end development of mechanical hardware components and subsystems, leading cross-functional teams (Design, Manufacturing, Sourcing, Quality, and Reliability). • Create, maintain, and manage detailed project schedules, milestones, and deliverables. • Proactively identify risks, mitigate bottlenecks, and implement recovery plans to prevent project slippage. • Work closely with stakeholders to define, design, review, and evaluate product specifications. • Provide technical expertise to ensure designs are optimized for manufacturing (DFM), assembly (DFA), and reliability. • Act as the single point of contact for project status, communicating technical and schedule risks to leadership. • Manage engineering change orders (ECOs) and configuration management to ensure smooth transitions across design iterations and build phases. • Maintain all design control documentation. • Coordinate prototype builds and pilot/production ramp-up, ensuring validation and testing requirements are met.

• Own and lead the lifecycle marketing strategy across email, SMS, and mail channels to support customer acquisition, onboarding, engagement, retention, and winback. • Develop segmentation strategies to deliver targeted and personalized campaigns based on behavioral, transactional, and demographic data. • Design and optimize automated lifecycle journeys (e.g., welcome series, abandoned cart, reactivation) and promotional campaigns to increase conversion, drive purchase rates, and decrease return rates. • Drive database growth and health, including opt-in strategies, list hygiene, and compliance with privacy regulations (CAN-SPAM, TCPA, GDPR, etc.). • Set and manage KPIs for acquisition, retention, engagement, churn reduction, and revenue contribution from email/SMS. • Partner with Creative and Content teams to ensure messaging is compelling, brand-aligned, and optimized for performance. • Conduct A/B testing across campaigns and automation flows to continuously improve performance. • Analyze and report on campaign effectiveness, customer behavior trends, and key business metrics. • Evaluate and manage relationships with ESPs, SMS platforms, and other Martech partners.