ARUP Laboratories

• deliver innovative products and services at a rapid pace • enabling our development teams to serve our customers seamlessly across physical, digital and cloud platforms • engineering a platform that provides services and frameworks to developers as a secure, scalable and highly available platform • own, automate and troubleshoot the Production Releases for a complex set of Biocomputing solutions • implement Continuous Integration (CI) / Continuous Deployment (CD) and DevOps in transforming legacy environments • research, test, and pilot a new metrics collection system that can be reused for any application stack • define, select, implement and support a new configuration management system for a simplified orchestration workflow focused on applications • work closely with development staff and train them on proprietary information • prototype reusable patterns and tools then coach developers on how to follow these best practices • assist development teams in implementing the versioning and archiving of the software artifacts and validation documentation in AWS/S3/Glacier

• Develop, execute, and be accountable for sales strategies for Integrated Delivery Networks (IDNs), hospitals, and reference laboratory accounts • Meet organizational and territory revenue objectives while forging strong relationships with stakeholders • Collaborate with Sales, Marketing, Sales Support, Operations, and Finance teams • Communicate ARUP's value proposition effectively • Conduct Strategic Business Calls to understand customer goals and strategy

• Provides technical and preanalytic support services for a designated division of technical operations and clients. • Contact clients with specimen information such as specimen integrity, volume, test clarification, and missing specimens. • Provides a supportive link between customers and all other areas of the company. • Completes and demonstrates department-specific training and competency within 6 months. • Accurately processes specimens according to established departmental procedures. • Evaluates specimens for acceptability and follows the appropriate procedures for specimens that do not meet acceptance criteria. • Initiates problem resolution. • Processes requests for add on testing. • Develops proficiency with laboratory information systems including ANSR, ESP, IMS, Millennium, MasterControl, LMS, CRM, and eExcept. • Receives and initiates telephone calls to/from customers and laboratories in a timely and courteous manner. • May provide verified test results available in the LIS, as requested, to authenticated individuals. • Provides education, guidance, and troubleshooting to customers regarding available resources, testing and application utility. • Maintains competency on pre-analytic equipment, maintenance and operation as needed for department support. • Maintains work area. Cleans bench tops and equipment as needed and daily at the end of the work shift. Documents cleaning and maintenance as required. • Builds and maintains customer relationships throughout all communications while providing a positive, professional and empathetic understanding. Documents customer communications, resolutions, issues, and appropriate follow-up.

• Build and maintain customer relationships throughout all communications while providing a positive, professional and empathetic understanding to all customers. • Create and modify patient orders and demographics by following complex ordering procedures, processes and policies. • Prioritize, research and respond to requests for test information, specimen requirements, supplies and fees associated with vendor and internal testing • Foster communications and exhibit exceptional customer service in all professional interactions. • Exercise careful deliberation and judgment pertaining to complex job requirements and responsibilities in order to best serve the patient, customer, and ARUP. • Exhibits high quality performance through accuracy and commitment in a timely manner. • Promote and exercise information management through case ownership and prioritization by providing thorough documentation and follow through when appropriate for customer satisfaction. • Familiarity with ARUP clients and Account Executives. • Provide education, guidance, and resolution to customers regarding available resources, information and application utility. • Promotes and utilizes multiple systems within ARUP in order to research and resolve customer issues effectively and efficiently • Serves as a liaison between ARUP customers and technical sections. • Other duties as assigned.

APPLICANT MUST RESIDE IN THE GREATER ATLANTA AREA Schedule: Monday - Friday (40 hrs/wk) 10:30 AM to 7:00 PM Eastern Time Note: Travel may be required on the weekends in preparation of or return from a business trip. *This is a Work from Home position. However, initial onsite training may be required. Department: Transportation, National - 231 Primary Purpose: Works independently to maximize the overall transportation plans and routing within a specific geographic region. Also, manages inventory of courier supplies. Works closely with our transportation vendors and airlines, including FedEx. Trains couriers and/or vendor representatives on the proper procedures and protocols required to ensure that medical specimens are handled appropriately, efficiently, and in a timely manner. Resolves issues with courier noncompliance regarding pickup, client interaction, route documentation, packaging, shipping, and communication with clients and ARUP workforce. About ARUP: ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah. ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient’s life. We never forget that there is a patient behind every specimen we receive. We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team. Essential Functions Develop and analyze geographic market transit plans regularly via OAG flight software, Transportation App scan data, Shipment Tracking data, airline cargo hours, Salesforce pickup schedules, etc. Train courier vendor representatives on the procedures and protocols required to ensure that clients’ patient specimens are received at ARUP according to ARUP, DOT, FAA, IATA, and other regulatory policies and procedures. Resolve issues with courier vendor noncompliance to regulatory and ARUP guidelines. Act as liaison between vendors and all ARUP departments and personnel. Onboarding new vendors with comprehensive training onsite to include optimal and standardized packaging of Category B and Category A infectious medical specimens. Schedule and host conference calls with vendors. Represent the National Transportation Department on ARUP Sales team and/or ARUP client calls. Specifically, speaking to transportation related problems and/or resolutions to those problems. Coordinate transportation activities within the geographical region assigned, including set up of new routes, edit of existing stops and routes, auditing routes for compliance of set pickup times, ARUP service standards, investigate errors and ensure proper corrective and preventative action, and provide retraining as necessary. Review and reconcile invoices for courier, supply, and air freight services within the assigned region. Look for ways to reduce waste and optimize operational effectiveness and reduce overall transportation costs. Properly use and care for ARUP company equipment used during travel. Understand thoroughly all processes relative to the receiving efforts of incoming shipments to ARUP. Help establish the best method for transportation of incoming shipments. Prioritize shipments, as needed. Represent ARUP and meet client needs quickly, courteously, and efficiently. Obtain as much information as possible regarding the person calling, who they represent, time of call, purpose of call, immediacy of action required, and all other needed information. Work during your designated shift. Be able to cover/fill in whenever necessary (i.e. sick, PTO, or other emergencies) for coworkers when issues arise. Respect and build unity with the other Transportation employees both local and national. Support the Lab Support Supervisor of National Transportation by implementing and supporting all policy and procedural changes. Attend all Department meetings, as designated. Craft and distribute severe weather notices to the Sales team, regarding hurricanes, winter storms, and wildfires for example. Act as resource to Client Services for all National Transportation education. Resolve CRM nonconformance cases and/or calls pertaining to compromised specimens during transit. Monitor ARUP online training videos with IFL, for accuracy and up to date information. Manage yellow box inventory with 3rd party vendor for proper fulfillment of courier supplies. Other duties as assigned. Physical and Other Requirements: Stooping: Bending body downward and forward by bending spine at the waist. Reaching: Extending hand(s) and arm(s) in any direction. Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc. Communicate: Frequently communicate with others PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies. ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures. Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance. Climbing: Using hands and feet to pull one's self upward, such as using a ladder. Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance. Color Vision: Perception of and ability to distinguish colors. Continuing Education: Continual assessment of current literature and best practices. Valid Utah Driver’s License: 1) No moving violations within the previous two years 2) No alcohol/drug-related violations on record with the Driver’s License Division 3) Class D or CDL

APPLICANT MUST RESIDE IN THE NORTHEAST Schedule: Monday - Friday (40 hrs/wk) 10:30 AM to 7:00 PM Eastern Time Note: Travel may be required on the weekends in preparation of or return from a business trip. *This is a Work from Home position. However, initial onsite training may be required. Department: Transportation, National - 231 Primary Purpose: Works independently to maximize the overall transportation plans and routing within a specific geographic region. Also, manages inventory of courier supplies. Works closely with our transportation vendors and airlines, including FedEx. Trains couriers and/or vendor representatives on the proper procedures and protocols required to ensure that medical specimens are handled appropriately, efficiently, and in a timely manner. Resolves issues with courier noncompliance regarding pickup, client interaction, route documentation, packaging, shipping, and communication with clients and ARUP workforce. About ARUP: ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah. ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient’s life. We never forget that there is a patient behind every specimen we receive. We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team. Essential Functions Develop and analyze geographic market transit plans regularly via OAG flight software, Transportation App scan data, Shipment Tracking data, airline cargo hours, Salesforce pickup schedules, etc. Train courier vendor representatives on the procedures and protocols required to ensure that clients’ patient specimens are received at ARUP according to ARUP, DOT, FAA, IATA, and other regulatory policies and procedures. Resolve issues with courier vendor noncompliance to regulatory and ARUP guidelines. Act as liaison between vendors and all ARUP departments and personnel. Onboarding new vendors with comprehensive training onsite to include optimal and standardized packaging of Category B and Category A infectious medical specimens. Schedule and host conference calls with vendors. Represent the National Transportation Department on ARUP Sales team and/or ARUP client calls. Specifically, speaking to transportation related problems and/or resolutions to those problems. Coordinate transportation activities within the geographical region assigned, including set up of new routes, edit of existing stops and routes, auditing routes for compliance of set pickup times, ARUP service standards, investigate errors and ensure proper corrective and preventative action, and provide retraining as necessary. Review and reconcile invoices for courier, supply, and air freight services within the assigned region. Look for ways to reduce waste and optimize operational effectiveness and reduce overall transportation costs. Properly use and care for ARUP company equipment used during travel. Understand thoroughly all processes relative to the receiving efforts of incoming shipments to ARUP. Help establish the best method for transportation of incoming shipments. Prioritize shipments, as needed. Represent ARUP and meet client needs quickly, courteously, and efficiently. Obtain as much information as possible regarding the person calling, who they represent, time of call, purpose of call, immediacy of action required, and all other needed information. Work during your designated shift. Be able to cover/fill in whenever necessary (i.e. sick, PTO, or other emergencies) for coworkers when issues arise. Respect and build unity with the other Transportation employees both local and national. Support the Lab Support Supervisor of National Transportation by implementing and supporting all policy and procedural changes. Attend all Department meetings, as designated. Craft and distribute severe weather notices to the Sales team, regarding hurricanes, winter storms, and wildfires for example. Act as resource to Client Services for all National Transportation education. Resolve CRM nonconformance cases and/or calls pertaining to compromised specimens during transit. Monitor ARUP online training videos with IFL, for accuracy and up to date information. Manage yellow box inventory with 3rd party vendor for proper fulfillment of courier supplies. Travel for company business, including client worksites, contract vendor visits, route audits, and training. Will comply with company policies for expenses and reimbursement. Will always conduct themselves professionally as a representative of ARUP. Other duties as assigned. Physical and Other Requirements: Stooping: Bending body downward and forward by bending spine at the waist. Reaching: Extending hand(s) and arm(s) in any direction. Mobility: The person in this position needs to occasionally move between work sites and inside the office to access file cabinets, office machinery, etc. PPE: Biohazard laboratory environment that requires use of personal protective equipment in accordance with CDC and OSHA regulations and company policies. ARUP Policies and Procedures: To conduct self in compliance with all ARUP Policies and Procedures. Medium Work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Fine Motor Control: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling. Vision: Having close, far, and peripheral visual acuity to perform a variety of tasks such as make general observations of depth and distance. Climbing: Using hands and feet to pull one's self upward, such as using a ladder. Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position Color Vision: Perception of and ability to distinguish colors. Continuing Education: Continual assessment of current literature and best practices. Valid Utah Driver’s License: 1) No moving violations within the previous two years 2) No alcohol/drug-related violations on record with the Driver’s License Division 3) Class D or CDL

• Deliver innovative products and services at a rapid pace • Engineer a platform that provides services and frameworks to developers • Own, automate and troubleshoot Production Releases for a complex set of Biocomputing solutions • Implement Continuous Integration (CI) / Continuous Deployment (CD) and DevOps • Research, test, and pilot a new metrics collection system • Define, select, implement and support a new configuration management system • Work closely with development staff and train them on keeping data safe • Prototype reusable patterns and tools and coach developers • Setup/Configuration/Administration of tools like GIT and Splunk • Assist development teams in implementing the versioning and archiving of software artifacts