Allied Technology Services

Role Description Are you passionate about building scalable platforms, automating software delivery, and improving developer experience? Join us as a Senior DevOps Engineer – Platform Engineering and play a key role in modernizing the software delivery lifecycle for our mission-critical Election Management platforms. This is a highly technical, hands-on engineering role where you'll design and build modern DevOps solutions—not just maintain existing infrastructure. If you enjoy creating CI/CD pipelines, developing automation, implementing Infrastructure as Code, and building engineering platforms that improve reliability and productivity, we'd love to hear from you. - Design and modernize enterprise CI/CD pipelines using Azure DevOps. - Build deployment automation and reusable engineering frameworks. - Implement Infrastructure as Code (Terraform, CloudFormation, or similar). - Improve cloud architecture, scalability, resiliency, and operational efficiency on AWS. - Develop automation using Python, PowerShell, Bash, Go, or similar languages. - Implement observability solutions (monitoring, logging, tracing, dashboards, and alerting). - Support Kubernetes and containerized workloads. - Drive DevSecOps, security automation, and disaster recovery initiatives. - Improve developer experience through self-service platform capabilities. - Collaborate with Engineering, QA, Security, Product, and Architecture teams to establish modern DevOps and Platform Engineering best practices. Qualifications - 8+ years of experience in DevOps, Platform Engineering, Site Reliability Engineering (SRE), or Software Engineering. - Strong hands-on experience with Azure DevOps and AWS. - Expertise in CI/CD, Infrastructure as Code, and cloud-native architectures. - Experience with Kubernetes and containerized applications. - Strong scripting/programming skills (Python, PowerShell, Bash, Go, or similar). - Experience implementing monitoring, observability, and deployment automation. - Excellent problem-solving, communication, and stakeholder management skills. Requirements - Bonus Points - Experience with GitOps (ArgoCD). - Knowledge of Datadog, Grafana, CloudWatch, ELK, or OpenTelemetry. - Experience with DevSecOps and security automation. - Background in AI-assisted operations (AIOps). - Experience with FedRAMP, GovCloud, or regulated cloud environments. - Previous work supporting government, election, or mission-critical platforms. Benefits At CIVIX, you'll help build secure, scalable technology that supports critical public services. You'll work alongside talented engineers, influence platform strategy, and have the opportunity to shape the future of our engineering practices while solving complex technical challenges.

Role Description Join Allied Global and provide world-class IT support to innovative US-based startups! We're looking for an experienced Level 2 IT Support Specialist who combines strong technical troubleshooting skills with outstanding customer service. This role is ideal for someone who enjoys solving complex technical issues while building trusted relationships with end users. You'll support modern cloud-first environments, working with macOS, Google Workspace, SaaS applications, endpoint management, and cybersecurity tools in a fast-paced MSP environment. Position Details: - Remote – LATAM candidates only - Contractor Agreement (US$2,200 Monthly payment) - Full-time - Advanced English & Fluent Spanish required What You'll Do: - Provide Tier 2 technical support for macOS devices, Google Workspace, SaaS applications, and networking issues. - Troubleshoot complex technical incidents independently while delivering an exceptional client experience. - Support onboarding and offboarding processes, including device provisioning, account setup, and MDM configuration. - Configure and support endpoint management solutions such as Jamf, Intune, or similar platforms. - Monitor, troubleshoot, and resolve endpoint security and vulnerability issues. - Support VPN connectivity, networking, Wi-Fi, and cloud productivity platforms. - Collaborate with Tier 1 and Tier 3 teams to resolve escalated issues. - Create clear technical documentation, SOPs, and knowledge base articles. - Communicate technical solutions clearly to non-technical users through chat, email, phone, and video calls. Qualifications - 6+ years of IT Support experience. - Previous experience working for an IT Managed Service Provider (MSP). - Strong experience supporting macOS environments. - Experience administering Google Workspace and/or Microsoft 365. - Experience with Jamf, Intune, or other MDM solutions. - Strong networking knowledge (Wi-Fi, VPN, DNS, TCP/IP, Firewalls). - Experience with endpoint security platforms such as Okta, Microsoft Entra ID, SentinelOne, Cisco Umbrella, KnowBe4, or similar. - Excellent troubleshooting and problem-solving skills. - Strong documentation skills. - Outstanding customer service and communication skills. - Ability to explain technical concepts to non-technical users. Requirements - Cisco Meraki experience. - Apple Desktop Support Certification. - ITIL or ITSM knowledge. - Experience supporting remote and hybrid workforces. - Experience maintaining knowledge bases and technical documentation. Benefits This is not a traditional Help Desk role. You'll become a trusted technology partner for fast-growing startups, helping clients solve technical challenges while delivering an outstanding customer experience. Success in this role requires both technical expertise and excellent communication skills. If you enjoy working with modern cloud technologies, solving challenging IT issues, and making a real impact on client success, we'd love to hear from you. Tech Stack - macOS - Google Workspace - Microsoft 365 - Jamf - Intune - Okta - Microsoft Entra ID - SentinelOne - Cisco Meraki - Cisco Umbrella - VPN - Networking - SaaS - MDM - ITSM

Role Description We're looking for an After-Hours IT Support Engineer (Tier 1) to provide critical technical support for a rapidly growing U.S. healthcare organization operating 24/7. - Provide Tier 1 technical support via phone, email, ticketing systems, and Microsoft Teams. - Troubleshoot Windows, Microsoft 365, networking, printers, user accounts, and access-related issues. - Handle password resets, account provisioning/deprovisioning, onboarding, offboarding, and permission management. - Maintain detailed ticket documentation and ensure SLA compliance. - Escalate complex infrastructure and application issues when necessary. - Deliver outstanding support to healthcare professionals working around the clock. Qualifications - 2–4 years of IT Help Desk or Technical Support experience. - Experience supporting U.S.-based users. - Strong knowledge of: - Windows 10/11 - Microsoft 365 - Azure Active Directory (Entra ID) - Exchange Online - Microsoft Teams - Single Sign-On (SSO) - Basic networking (TCP/IP, DNS, DHCP, VPN, Wi-Fi) - ITSM platforms such as ServiceNow, Freshservice, Jira Service Management, Zendesk, ConnectWise, or Autotask Bonus Qualifications - Experience working in a Managed Service Provider (MSP) environment. - Healthcare IT or EMR experience. - Azure Fundamentals or ITIL Foundation Certification. - Familiarity with Meraki networking or Power BI. What Makes You a Great Fit - Excellent English communication skills. - Outstanding customer service mindset. - Strong troubleshooting and analytical skills. - Ability to work independently and manage multiple priorities. - Detail-oriented with excellent documentation habits. - Team player with a strong sense of urgency and adaptability. Schedule - After-hours coverage (Phoenix, AZ Time): - Monday–Friday: 4:00 PM – 7:00 AM - 24-hour weekend coverage - U.S. holidays - Rotating shifts to ensure continuous support Why Join Us? You'll become part of a collaborative team supporting a mission-critical healthcare organization where your work directly impacts healthcare professionals and patients. If you're looking for an opportunity to grow your IT career in a dynamic, customer-focused environment, this is the role for you.

Role Description Allied Global is looking for an experienced software engineer who has embraced the next generation of software development by leveraging AI-driven workflows to build, deploy, and scale production applications. This is an exciting opportunity to work on innovative products where AI is deeply integrated into the development lifecycle—from application delivery and infrastructure automation to system design and quality assurance. - Deliver end-to-end web, mobile, backend, and cloud-based solutions - Design scalable architectures and AI-powered development workflows - Work with modern coding agents and AI-assisted engineering tools - Build and manage cloud environments across AWS and Azure - Review, validate, and optimize AI-generated implementations - Collaborate with product and business stakeholders to transform ideas into production-ready solutions - Drive innovation in how software is built, tested, and operated Qualifications - 5+ years of software engineering experience - Experience building and supporting production systems - Strong understanding of software architecture and cloud environments - Experience working with AI-assisted or AI-native development workflows - Advanced Git and GitHub experience - Strong written communication and technical documentation skills - Professional fluency in both English and Spanish Requirements - AI-Driven Development & Agentic AI - AWS & Azure - React, React Native & Expo - Node.js & Python - Infrastructure as Code - CI/CD & GitHub Actions - DevOps & Cloud Architecture - Machine Learning & AI Evaluation Frameworks Benefits - 100% Remote - Competitive compensation paid in USD - Full-Time Contractor Agreement - Monday–Friday | 8:00 AM – 6:00 PM EST - Latin America

Role Description Are you a Data Engineer with strong SAP BODS experience looking for an opportunity to work on enterprise-scale data initiatives with a global team? At Allied Global, we're seeking a talented professional who enjoys building robust ETL solutions, optimizing complex data pipelines, and collaborating with stakeholders across business and technology teams. If you're passionate about data integration, performance optimization, and solving challenging data problems, we'd love to connect with you. What You'll Be Doing - Design, develop, and maintain scalable ETL processes using SAP Data Services (SAP BODS) - Build and optimize data pipelines for: - Data transformation - Data cleansing - Data enrichment - Data migration - Develop advanced SQL queries and improve performance through tuning and optimization - Monitor and enhance data quality, reliability, and ETL performance - Troubleshoot production issues, perform root cause analysis, and support critical business operations - Collaborate with business users, analysts, and technical teams to deliver effective data solutions - Implement automation and process improvements to increase efficiency - Participate in Agile development processes, sprint planning, and solution delivery Qualifications - 4–6 years of experience as a Data Engineer, ETL Developer, or similar role - Strong hands-on experience with SAP Data Services (SAP BODS) - Advanced SQL development and query optimization skills - Experience working with Teradata - Strong understanding of: - Data Warehousing - ETL / ELT methodologies - Data Modeling - Data Mapping & Data Lineage - Enterprise Data Integration Frameworks - Experience supporting production environments and monitoring data quality Requirements - AWS Cloud experience (Nice to Have) - Python scripting and automation (Nice to Have) - Knowledge of Data Governance frameworks (Nice to Have) - Exposure to modern data platform architectures (Nice to Have) Benefits - Fully Remote Work Environment - Competitive Compensation: $3,500 USD/month - Work with International Teams - Exposure to Enterprise-Scale Data Platforms - Collaborative, Innovation-Driven Culture - Opportunity to work on impactful, large-scale data initiatives

Role Description We’re looking for an experienced Lead Java Full Stack Developer to join our growing technology team. In this role, you will lead the design and development of modern microservices and enterprise integration solutions using cutting-edge technologies including Java 21+, Spring Boot 3, Apache Camel 4, AWS ECS/Fargate, and API Management platforms. - Lead architecture and development of scalable, high-performance applications - Design and implement RESTful APIs with strong governance and lifecycle management - Drive API-first development using OpenAPI Specification (OAS) - Build enterprise integration solutions using Apache Camel 4 and messaging systems - Architect and deploy cloud-native applications on AWS ECS/Fargate - Lead frontend integration initiatives using Angular, React, or React Native - Mentor development teams and drive engineering best practices - Define CI/CD pipelines and observability strategies using OpenTelemetry Qualifications - Java 21+ & Spring Boot 3 - Apache Camel 4 & Enterprise Integration Patterns (EIPs) - REST API Design & API Management (Gravitee preferred) - AWS, ECS, Fargate, Docker & CI/CD - Messaging systems (Amazon MQ / ActiveMQ, JMS, Pub/Sub) - Angular / React / React Native - MySQL, JUnit 5, Mockito - Strong leadership and architectural decision-making experience Requirements - Gravitee API Management experience (Nice to Have) - Experience building distributed systems at scale (Nice to Have) Benefits - This is an excellent opportunity for a technical leader who enjoys solving complex integration challenges, influencing architecture strategy, and building enterprise-grade cloud solutions.

Role Description We are looking for an experienced Full Stack Developer with strong expertise in Node.js and React to join our growing engineering team. If you enjoy building scalable web applications, collaborating with international teams, and working in a fast-paced remote environment, this opportunity is for you. - Develop and maintain modern web applications using Node.js and React - Build scalable backend APIs and frontend user interfaces - Collaborate with cross-functional teams to deliver high-quality software solutions - Participate in system design, code reviews, and technical discussions - Optimize application performance, scalability, and security - Work within Agile development environments and CI/CD workflows - Troubleshoot, debug, and enhance existing applications Qualifications - 5+ years of experience as a Full Stack Developer - Strong experience with Node.js and React - Solid understanding of JavaScript / TypeScript - Experience building RESTful APIs and integrating third-party services - Strong knowledge of HTML, CSS, and responsive design - Experience with relational and/or NoSQL databases - Familiarity with Git, CI/CD pipelines, and cloud environments - Strong problem-solving and communication skills - Advanced English communication skills Requirements - Experience with AWS or other cloud platforms - Knowledge of Docker and containerized environments - Experience working with microservices architecture - Previous experience working with distributed remote teams Benefits - 100% Remote work from anywhere in Latin America - Opportunity to work on impactful international projects - Collaborative and supportive engineering culture - Long-term growth opportunities

Role Description AlliedGlobal is looking for a detail-oriented and proactive Project Coordinator to support IT infrastructure and field services projects across multiple client environments. This is an excellent opportunity for someone early in their project management career who enjoys organization, coordination, communication, and working in fast-paced technical operations. - Support multiple active projects by maintaining schedules, task tracking, and project documentation - Assist Project Managers and Operations teams with project planning, status updates, and closeout activities - Track action items, risks, change orders, and project follow-ups - Coordinate with field technicians, vendors, subcontractors, and internal teams to support project execution - Maintain project dashboards, trackers, and reporting using tools like Monday.com, Excel, Smartsheet, or similar platforms - Prepare meeting notes, status reports, and project communications - Escalate blockers, delays, or operational risks when needed - Help improve project workflows, documentation, and coordination processes - Support infrastructure and low-voltage projects including structured cabling, fiber, wireless deployments, and access control initiatives Qualifications - 1–2 years of experience in project coordination, operations, administration, or project support roles - Strong organizational skills and high attention to detail - Excellent written and verbal communication skills in English and Spanish - Ability to manage multiple priorities in a fast-paced environment - Comfortable working with spreadsheets, project tracking tools, and shared documentation systems - Proactive mindset with strong follow-through and problem-solving abilities - Availability to occasionally support projects outside standard business hours Requirements - Exposure to IT infrastructure, low-voltage, field services, or construction environments - Experience coordinating technicians, dispatch operations, or multi-site deployments - Familiarity with Monday.com, Smartsheet, or similar project management platforms Benefits - Remote work opportunity - Competitive monthly salary of $2,300 USD - Contractor agreement - Paid in USD - Opportunity to work with international teams

Role Description En AlliedGlobal buscamos un/a Technical Cloud Architect altamente técnico/a y orientado/a a ejecución para liderar la transformación completa de la infraestructura tecnológica hacia un modelo unificado en Microsoft Azure. La posición requiere un perfil profundamente hands-on, con experiencia comprobable diseñando, implementando y ejecutando migraciones cloud complejas, automatización de infraestructura, modernización de plataformas y fortalecimiento de seguridad en entornos empresariales. Este rol no está enfocado únicamente en arquitectura teórica o consultoría; buscamos una persona con capacidad real de construcción, resolución de problemas y liderazgo técnico desde la ejecución. Qualifications - Experiencia sólida en Microsoft Azure (nivel avanzado / arquitecto) - Experiencia comprobable en migraciones multi-cloud a single-cloud - Implementación de Infrastructure as Code desde cero - Transformaciones cloud complejas - Automatización y gobierno cloud Requirements - Terraform (obligatorio) - Ansible (muy valorado) - CI/CD con GitLab (preferible) - Networking cloud: VNets, Subnets, Routing, Firewalls - Seguridad cloud: IAM, MFA, Zero Trust, Azure Bastion, Hardening de sistemas Linux - Docker - Kubernetes o Azure Container Apps (deseable) - Herramientas de monitorización y observabilidad: Azure Monitor, Log Analytics, Equivalentes Benefits - Pago mensual en USD - Horario: 9:00 a.m. – 6:00 p.m. (Hora España) - Trabajo remoto

Role Description We are seeking a highly motivated and detail-oriented Cloud Security Engineer to help secure and strengthen our cloud infrastructure across multiple environments and platforms. This role is ideal for professionals passionate about cybersecurity, cloud architecture, risk mitigation, and implementing modern cloud security best practices. You will work closely with infrastructure, development, and IT teams to identify vulnerabilities, improve security posture, and ensure compliance with industry standards and cloud security frameworks. Key Responsibilities - Analyze, recommend, and implement security controls for cloud infrastructure - Strengthen security across cloud-based systems and services - Apply industry best practices and security standards in cloud environments - Review and validate network protocols, communication security, and existing security controls - Perform vulnerability assessments and identify security gaps across cloud infrastructure - Support remediation efforts for vulnerabilities, findings, and security risks - Implement secure configurations and hardening practices for cloud systems - Participate actively in cloud security initiatives and infrastructure projects - Evaluate and improve the organization's cloud security posture - Generate security reports, vulnerability assessments, and compliance documentation - Support external clients with cloud security recommendations and implementations Qualifications - Bachelor’s Degree in: Information Technology, Systems Engineering, Information Systems Administration, Related technical field - 3+ years of experience in: - Cloud Security - Cloud Infrastructure Administration - Cloud Platform Engineering - Strong knowledge of: - AWS, Azure, Google Cloud Platform (GCP) - Linux and Microsoft Operating Systems - Networking, Switching & Routing - Vulnerability Management - Security Hardening - Risk Analysis & Security Controls - Encryption Technologies - PCI, NIST, CIS Standards - Basic to intermediate programming knowledge - English proficiency: 80–95% Nice to Have - Cloud Security Certifications - AWS / Azure / GCP Certifications - Experience supporting enterprise cloud environments - Knowledge of DevSecOps practices - Experience with database security and infrastructure design Benefits - 100% Remote Contractor Position - US Holidays - 15 PTO Days - Annual Pluralsight Membership - Company-Provided Computer - Monthly Payments via Deel Company Description This is an exciting opportunity to work on modern cloud security initiatives, protect enterprise-level infrastructure, and collaborate with global teams in a fast-paced and security-focused environment.