AllenComm

Location: Remote Supervisory Role: No FLSA Status: Temporary W2 Contingent Work / Contractor Length: 12 months / 40 hrs. week Start Date: April 2026 Our Client is the leading technology platform for home and community-based care. Founded in 2008, The Company was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.   As a Jr. Solution Delivery Engineer, you are responsible for successful design, integration, configuration, and delivery of technical solutions to customers. You will deploy new & existing capabilities and solutions to providers, payers, states, and partners, to facilitate seamless data exchange across the homecare ecosystem delivering the right information to the right people at the right time to drive differentiated clinical and financial outcomes. You will be responsible for establishing project plans, communicating status updates, developing and testing the solution, as well as troubleshooting and solution iteration throughout the project lifecycle. The Solution Delivery Engineer plays a crucial role in ensuring that technical solutions meet client expectations and drive improved performance. The ideal candidate will have a strong background in healthcare and/or Medicaid homecare, revenue cycle operations, and standard interoperability data exchange formats (e.g., X12, HL7, APIs). Essential Job Duties - Support Solution Architects, Product, & Engineering to deliver technical solutions to providers, payers, states, and partners - Assisting with configuration, testing, documentation, and issue resolution as part of a broader team.in customer environments, ensuring they function correctly and meet performance standards - Conduct tests to ensure that the solution works as intended and troubleshooting any issues that arise - Create detailed documentation for the solutions, including user guides and technical specifications if necessary - Collaborate with cross-functional teams, including Sales, Implementation, CSM, Product, Engineering and Technical Customer Care to ensure successful delivery and ongoing performance - Identify opportunities for process improvement to increase throughput and enhance quality Required Education, Experience, Certifications and Skills - Bachelor’s degree or equivalent experience - 2+ years’ experience with complex customer implementations & system integration - Excellent verbal, written and interpersonal communication skills - Highly engaging and collaborative style in working cross-functionally - Strong technical & project management acumen with the ability to drive operational excellence through partnerships with cross-functional teams - Strong troubleshooting skills; be able to quickly analyze and resolve issues - Detail oriented, ensuring that all aspects of the solution are thoroughly checked and meet quality standards - Ability to work well in a team environment and contribute to collective goals. - Adept at prioritizing tasks and managing multiple projects simultaneously. - Thinks creatively, highly driven, and self-motivated - Quick learner who thrives in a dynamic and fast-paced environment - Strong writing skills for creating clear documentation - Willingness to learn new technologies and adapt to changing project requirements. - Experience with Jira, ticketing supporting system, preferred - Experience with Healthcare interoperability standards preferred (e.g., X12, HL7, APIs) - Knowledge of APIs, web services, and integration tools. - Experience working with State Medicaid Agencies, MCO’s, and Homecare Providers; with experience in a SaaS environment preferred

Work Schedule: Remote work and Flexible / as needed. Primarily evenings and weekends preferred but not required. Hours vary week to week based on project volume – some weeks multiple reviews, some weeks none. AllenComm delivers custom eLearning for enterprise clients. Our current platform testing coverage is limited to Apple devices only. We need a contractor who can test across our full device matrix – Windows PCs, Macs, tablets, and phones – to ensure deliverables perform correctly for all learners before client delivery. This is a new role to expand and eventually replace our current partial platform coverage. Job Description Summary of Duties: Test AllenComm eLearning deliverables across a defined device and browser matrix prior to client delivery. Identify and document rendering, navigation, and functionality issues specific to device or browser environment. Provide written feedback using AllenComm’s standard QC checklist. Key Responsibilities: Test across the full AllenComm device matrix: PCs (Windows 11, Chrome and Firefox), Macs (macOS 13 Ventura, Safari), Tablets (iOS 16, Safari), Phones (iOS 16 Safari and Android 14 Chrome). Document device- and browser-specific issues clearly with steps to reproduce. Complete reviews within agreed turnaround windows. Submit hours weekly. Required Skills/Qualifications: Access to and working familiarity with all devices in the AllenComm test matrix: Windows 11 PC, Mac running macOS 13 (Ventura), iOS 16 device (iPhone or iPad), and Android 14 device. Proficiency testing in Chrome, Firefox, and Safari. Ability to identify and clearly document browser- and device-specific issues. Strong written communication. Reliable availability for evening / weekend review windows. Preferred Skills/Qualifications: Experience testing Articulate Rise or Storyline output. Background in eLearning QA or development. Familiarity with responsive design and how eLearning content renders across screen sizes. Experience with proofreading and functionality testing. Comfortable working asynchronously with remote teams.

Location: Remote Supervisory Role: No FLSA Status: Temporary W2 Contingent Work / Contractor Length: 12 months / 40 hrs. week Start Date: April 2026 Our Client is one of the healthcare industry’s fastest growing healthcare software solutions providers. Founded by professionals with deep experience in software development and healthcare, our platforms are tailored for post-acute payers and providers seeking innovative, yet cost effective ways to provide better service to patients and to maintain a high level of compliance in response to rapidly changing market regulations. The Payer Project Manager is responsible for leading and executing on product implementations with the goal of driving client engagement and ensuring customer success. This position will serve as our customers' primary contact, trusted advisor and senior resource throughout their implementation process. Essential Job Duties - Lead implementation efforts through comprehensive planning and engagement activities with the goal of meeting project expectations for go-live and continued success - Serve as a leader and trusted advisor to a portfolio of customers throughout the implementation phases of a project - Coordinate product training and configuration sessions for customers - Coordinate remote and on-site "go-live" support during projects as required - Ascertain customer business and system needs in order to make tactical planning Recommendations - Establish internal project teams across multiple departments in order to develop and execute on project plans and ensure maximum customer success - Manage current project implementations by holding regular meetings, updating project plans, and addressing any complications with supervisor and customer representative - Create and deliver customer-facing reports (weekly status reports), presentations and documentation - Manage numerous implementations at one time with the responsibilities of keeping internal and external team members on schedule - Ensure that implementations are kept on schedule and communicate any concerns to supervisor and/or customer representative in a timely and effective manner - Continually look at ways to improve the implementation methodology in order to enhance customer experience Job Description - Coordinate and host regular customer conference calls for governance or trouble shooting - Help smooth friction points throughout the project with customer and project team - Garner greater understanding of company’s software applications and business solutions - Maintains positive relations with all customers, always projecting a positive image of the company - Ensure individual, departmental and organizational key performance indicators ar continually in focus and individual contributions are driving these to success - Encourage and promote a collaborative environment Required Education, Experience, Certifications and Skills - Bachelor’s degree - 5+ years of experience with project management, preferably in software implementation and in a client-facing capacity - PMP certification required - Strong knowledge of the healthcare industry - Strong understanding of project methodology (Waterfall, Agile etc.) and knowledge of PMBOK Framework - Working experience with MS Project or similar project management tool - Quick learner who thrives in a dynamic and fast-paced environment under minimal supervision - Excellent team leadership skills and the ability to prioritize/self-direct as needed - Demonstrates excellent communication, listening, and decision-making skills - Proven track record of delivering projects on time and within agreed-upon scope - Excellent verbal, written and interpersonal communication skills - Ability to build strong relationships with customers and internal team members - Highly engaging and collaborative style in working cross-functionally - Strong understanding of customer and market dynamics and requirements - Ability to travel to customer sites to deliver on-site services if required - Proficient with MS Office Suite: (Excel, Word, PowerPoint and Outlook)

Location: Remote Supervisory Role: No FLSA Status: Temporary W2 Contingent Work / Contractor Length: 12 months / 40 hrs. week Start Date: April 2026 Our Client is the leading technology platform for home and community-based care. Founded in 2008, The Company was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.   As a Jr. Solution Delivery Engineer, you are responsible for successful design, integration, configuration, and delivery of technical solutions to customers. You will deploy new & existing capabilities and solutions to providers, payers, states, and partners, to facilitate seamless data exchange across the homecare ecosystem delivering the right information to the right people at the right time to drive differentiated clinical and financial outcomes. You will be responsible for establishing project plans, communicating status updates, developing and testing the solution, as well as troubleshooting and solution iteration throughout the project lifecycle. The Solution Delivery Engineer plays a crucial role in ensuring that technical solutions meet client expectations and drive improved performance. The ideal candidate will have a strong background in healthcare and/or Medicaid homecare, revenue cycle operations, and standard interoperability data exchange formats (e.g., X12, HL7, APIs). Essential Job Duties - Support Solution Architects, Product, & Engineering to deliver technical solutions to providers, payers, states, and partners - Assisting with configuration, testing, documentation, and issue resolution as part of a broader team.in customer environments, ensuring they function correctly and meet performance standards - Conduct tests to ensure that the solution works as intended and troubleshooting any issues that arise - Create detailed documentation for the solutions, including user guides and technical specifications if necessary - Collaborate with cross-functional teams, including Sales, Implementation, CSM, Product, Engineering and Technical Customer Care to ensure successful delivery and ongoing performance - Identify opportunities for process improvement to increase throughput and enhance quality Required Education, Experience, Certifications and Skills - Bachelor’s degree or equivalent experience - 2+ years’ experience with complex customer implementations & system integration - Excellent verbal, written and interpersonal communication skills - Highly engaging and collaborative style in working cross-functionally - Strong technical & project management acumen with the ability to drive operational excellence through partnerships with cross-functional teams - Strong troubleshooting skills; be able to quickly analyze and resolve issues - Detail oriented, ensuring that all aspects of the solution are thoroughly checked and meet quality standards - Ability to work well in a team environment and contribute to collective goals. - Adept at prioritizing tasks and managing multiple projects simultaneously. - Thinks creatively, highly driven, and self-motivated - Quick learner who thrives in a dynamic and fast-paced environment - Strong writing skills for creating clear documentation - Willingness to learn new technologies and adapt to changing project requirements. - Experience with Jira, ticketing supporting system, preferred - Experience with Healthcare interoperability standards preferred (e.g., X12, HL7, APIs) - Knowledge of APIs, web services, and integration tools. - Experience working with State Medicaid Agencies, MCO’s, and Homecare Providers; with experience in a SaaS environment preferred

Location: Remote Supervisory Role: No FLSA Status: Temporary W2 Contingent Work / Contractor Length: 12 months / 40 hrs. week Start Date: April 2026 Our Client is one of the healthcare industry’s fastest growing healthcare software solutions providers. Founded by professionals with deep experience in software development and healthcare, our platforms are tailored for post-acute payers and providers seeking innovative, yet cost effective ways to provide better service to patients and to maintain a high level of compliance in response to rapidly changing market regulations. The Payer Project Manager is responsible for leading and executing on product implementations with the goal of driving client engagement and ensuring customer success. This position will serve as our customers' primary contact, trusted advisor and senior resource throughout their implementation process. Essential Job Duties - Lead implementation efforts through comprehensive planning and engagement activities with the goal of meeting project expectations for go-live and continued success - Serve as a leader and trusted advisor to a portfolio of customers throughout the implementation phases of a project - Coordinate product training and configuration sessions for customers - Coordinate remote and on-site "go-live" support during projects as required - Ascertain customer business and system needs in order to make tactical planning Recommendations - Establish internal project teams across multiple departments in order to develop and execute on project plans and ensure maximum customer success - Manage current project implementations by holding regular meetings, updating project plans, and addressing any complications with supervisor and customer representative - Create and deliver customer-facing reports (weekly status reports), presentations and documentation - Manage numerous implementations at one time with the responsibilities of keeping internal and external team members on schedule - Ensure that implementations are kept on schedule and communicate any concerns to supervisor and/or customer representative in a timely and effective manner - Continually look at ways to improve the implementation methodology in order to enhance customer experience Job Description - Coordinate and host regular customer conference calls for governance or trouble shooting - Help smooth friction points throughout the project with customer and project team - Garner greater understanding of company’s software applications and business solutions - Maintains positive relations with all customers, always projecting a positive image of the company - Ensure individual, departmental and organizational key performance indicators ar continually in focus and individual contributions are driving these to success - Encourage and promote a collaborative environment Required Education, Experience, Certifications and Skills - Bachelor’s degree - 5+ years of experience with project management, preferably in software implementation and in a client-facing capacity - PMP certification required - Strong knowledge of the healthcare industry - Strong understanding of project methodology (Waterfall, Agile etc.) and knowledge of PMBOK Framework - Working experience with MS Project or similar project management tool - Quick learner who thrives in a dynamic and fast-paced environment under minimal supervision - Excellent team leadership skills and the ability to prioritize/self-direct as needed - Demonstrates excellent communication, listening, and decision-making skills - Proven track record of delivering projects on time and within agreed-upon scope - Excellent verbal, written and interpersonal communication skills - Ability to build strong relationships with customers and internal team members - Highly engaging and collaborative style in working cross-functionally - Strong understanding of customer and market dynamics and requirements - Ability to travel to customer sites to deliver on-site services if required - Proficient with MS Office Suite: (Excel, Word, PowerPoint and Outlook)

Location: Remote Reports to: Head of Marketing Department: Marketing Core platforms: Salesforce, Pardot / Account Engagement (MCAE), WordPress, GA4About AllenComm AllenComm is a leader in custom corporate learning solutions, recognized for innovation and excellence with over 500 industry awards. We help enterprise organizations optimize their learning ecosystems through strategic custom design, cutting-edge technology, and impactful solutions.Position Summary The Marketing Ops Specialist keeps AllenComm’s marketing technology running smoothly and accurately. You’ll work hands-on in Salesforce, Pardot / Account Engagement (MCAE), and our WordPress website on a regular basis, while supporting analytics and coordinating with our outside agency partners. You’ll collaborate with a Marketing Manager who handles brand, content, and creative, with leadership driving strategy and growth. Because we’re a small team, this role sits at the intersection of marketing and sales operations — you’ll need to be comfortable on both sides of Salesforce to close the loop between the leads we generate and the revenue we report on. This is a focused role that suits someone who likes owning the technical side of marketing without the overhead of a large team or high-volume operation.Key Responsibilities - Administer the marketing automation platform (Pardot / Account Engagement), including building and maintaining nurture programs, email campaigns, lead scoring, segmentation, and deliverability. - Manage lead handoff between marketing and sales in Salesforce, including MQL to SAL transitions, follow-up monitoring, and attribution reporting that tracks marketing’s contribution through the full sales cycle. - Handle campaign tracking, lead routing, field mapping, and reporting on both the marketing and sales sides of Salesforce — giving leadership clear visibility into what’s working and where leads are going. - Maintain the company’s WordPress website for routine edits: page updates, landing pages, and forms. Routine changes shouldn’t require a developer. Coordinate with our web agency on larger updates. - Own website analytics (GA4) and provide reporting that connects marketing activity to pipeline — campaign performance, cost per lead, and channel results. - Serve as the day-to-day point of contact for our SEO and paid search agency, reviewing performance, tracking spend, and keeping efforts aligned with marketing goals. - Manage a small set of martech tools and subscriptions: renewals, access, and basic troubleshooting of data flow between platforms. - Use AI capabilities already embedded in the platform stack and help evaluate new tools that can improve efficiency or insight across the marketing operation. Qualifications Required - 2–5 years in marketing operations or marketing technology in a B2B environment. - Hands-on experience with Salesforce and Pardot / Account Engagement (MCAE). You’ve built nurture programs, managed campaigns at the platform level, and know your way around Salesforce on both the marketing and sales sides: lead routing, campaign tracking, handoff workflows, and reporting. - Experience configuring the Pardot (Account Engagement) – Salesforce connector specifically. - Comfortable working in WordPress: page updates, form management, basic troubleshooting. Routine edits shouldn’t require a developer. - Enough familiarity with SEO, paid search, and analytics to work productively with an outside agency, interpret results, and ask the right questions. - Solid analytical skills. You can pull data, interpret it, and communicate findings clearly to people who aren’t in the weeds. Preferred - Experience with Asana or similar project management tools. - Familiarity with AI features in marketing platforms or standalone AI tools for content, automation, or data analysis. - Background in professional services, technology, or learning and training industries.