Allegion

• Administer and support Oracle E-Business Suite R12 databases and related components on Oracle Exadata hardware • Install, configure, patch and upgrade Oracle databases, Grid Infrastructure, ASM and related components necessary for EBS R12 • Implement and maintain end-to-end monitoring using Oracle Enterprise Manager (OEM) • Design, document and operate robust backup and restore procedures (RMAN, Data Guard where applicable), and validate recovery procedures with regular restore tests • Create, document and execute cloning procedures for Dev/Test/QA/DR environments (Rapid Clone, AD utilities, RMAN-based clones) • Concurrent Manager tuning, parallel execution settings, resource allocation and scheduling EBS environment • Perform performance monitoring • Perform root cause analysis and implement preventative measures • Create runbooks, standard operating procedures, train and mentor other DBAs and system administrators • Participate in an on-call rotation for after-hours support as required • Travel to data centers or other company locations for deployments, DR testing or hardware upgrades as needed • Lead architecture and design reviews for new EBS/Exadata projects, upgrades or migrations • Collaborate with Security and Compliance on audits (PCI, SOX) • Evaluate new Exadata features Oracle releases and third-party tools • Develop and maintain capacity-planning models, cost analyses and lifecycle roadmaps for database infrastructure

• Administer and support Oracle E-Business Suite R12 databases • Install, configure, patch and upgrade Oracle databases • Implement end-to-end monitoring using Oracle Enterprise Manager • Design, document and operate robust backup and restore procedures • Create, document and execute cloning procedures for different environments • Configure and tune the database and application tier • Troubleshoot and resolve production incidents • Provide technical leadership and knowledge transfer • Collaborate with cross-functional teams for deployments • Participate in an on-call rotation for after-hours support

Role Description Allegion's Global UX Services Team is seeking a Senior UX Designer for our Digital Order Management software portfolio. You’ll own the experience strategy, lead end-to-end design and research, and ensure design outcomes advance business objectives. Our designers collaborate daily with: - Product managers - Software engineers - Researchers - Customer success professionals - Marketing - Business leaders This new role will join a broader Research and Software Solutions team, who daily seek to scale fast, drive momentum, and delight users. We’re looking for candidates with a growth mindset who have experience on Agile scrum teams, can drive continuous product discovery, make data-driven decisions, and cite real-world examples of how their design and research led to successful product outcomes. Above all, we seek exceptional practitioners and communicators who understand that building world-class software is a team sport. We are open to US-based remote employees, but are especially interested in candidates local to the Denver or Indianapolis metro areas. Some travel (up to 1–3 times per quarter) may be required. Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion. Qualifications - 5+ years of relevant career experience or 3 years and a Master's Degree of experience in UX with a proven track record of delivering impactful insights and solutions in a large enterprise or mature startup environment. - Excellent written, storytelling, and verbal communication skills. - Strong proficiency in facilitating an iterative process and creating high-quality UX artifacts. - Fluency with design patterns for web-based and native mobile (iOS and Android) B2B & B2C software applications. - Fluency with modern design and collaboration tools such as Figma, Mural, and Teams. - Proficiency and/or comfort in using or experimenting with AI-assisted tools. - Proven proficiency with conducting generative, formative, and/or summative research. - Strong understanding of information architecture principles and WCAG 2.2 accessibility guidelines. - Ability to operate autonomously. - Strong organizational, time management, planning, and prioritization skills. - Bachelor’s degree in Interaction Design, Human-Computer Interaction, Psychology, Computer Science, or related User Experience field. Masters preferred. Requirements - Lead end-to-end UX for complex features and journeys: produce journey maps, personas, flows, wireframes, and prototypes; present concepts and rationale to stakeholders and users. - Own the experience strategy for initiatives you lead: define outcomes, success metrics, and trade-offs; align solutions to product and business priorities. - Plan, run, and synthesize research across generative, formative, and summative methods. - Advocate for and run post-release research and measurement; define and track KPIs. - Build strong relationships, collaborate closely, and be an active participant in appropriate Scrum ceremonies with your product team(s). - Collaborate with engineers to assess feasibility, perform design handoffs, and ensure the delivered experience matches the design intent. - Maintain a recurring opportunity backlog and apply systems level thinking. - Support the team’s functional excellence by maintaining individual and group tasks on the team’s Kanban board. - Participate in weekly UX Services meetings to advise, share, and critique work. - Participate in bimonthly cross team demos. - Mentor junior and mid-level team members in their project work and advise on their professional development. - Explore new tools, patterns, and approaches (including AI-assisted design) and share learnings. - Be bold and take calculated risks. Benefits - Health, dental, and vision insurance coverage. - A commitment to your future with a 401K plan, offering a 6% company match and no vesting period. - Tuition Reimbursement. - Unlimited PTO. - Employee Discounts through Perks at Work. - Community involvement and opportunities to give back. - Opportunities to leverage your unique strengths through Clifton Strengths testing and coaching.

• Provide positive customer experiences to help troubleshoot basic technical problems primarily through digital communication, both inbound and outbound. • May also need to provide support via our phones channels as needed. • Assist customers in troubleshooting issues with Schlage products and ensure a resolution or suitable next steps. • Escalate or seek guidance from internal resources or SME’s as needed. • Guide customers through how-to-related inquiries such as installation, app setup, product registration, etc. • Be the voice of the customer by communicating case drivers and known issues to internal stakeholders, ensuring a swift resolution. • Build trust through complete follow-through on customer commitments.

Role Description The Product Manager, Horizon plays a key role in supporting the software platforms that make up the Horizon initiative. The Product Manager is responsible for executing the product life cycle management that follows the Horizon LRP. They will use their strong leadership and communication ability, analytical skills, and business acumen to maximize the growth, revenue, and performance of the portfolio. The Product Manager leads the lifecycle management of internal and external Order Management tools across the Horizon portfolio by partnering with stakeholders to: - Help eliminate or automate redundant, repetitive work - Enable user self-service and exception-only company support - Standardize and harmonize product and customer data What You Will Do: - Coordinate efforts and adoption of specific software products that make up the Horizon initiative (Including not limited to OEW, EQuote, NOW (New OeW)) - Assist with gathering business requirements to support integration efforts for M&A companies - Manage the product lifecycle from identifying customer outcomes through business impact, and contribute to the product strategy and tactical decisions to maximize the value of that continuous lifecycle - Work with Hollow Metal customers to identify targeted customers’ relevant wants and needs - Partner with design and development teams to identify and create solutions and rank product features to meet intended customer outcomes within a specific product portfolio - Use in-depth knowledge and experience of the Horizon portfolio to maintain business continuity - Perform the following responsibilities for specific software product feature releases, partnering with the delivery team: - Determine specific activities in the delivery method required, prioritize release schedule and what items are to be included in each release, making decisions on competing ideas or resources - Create and refine user stories - Develop acceptance criteria, ensuring user acceptance testing processes are defined, implemented, and adhered to prior to release, including testing to ensure design elements meet the user requirements - Communicate product feature releases and backlog items with the relevant cross-functional groups at the appropriate times - Understand customers’ quality expectations, including issues they see in the current environment with respect to usability, reliability, security, and data integrity while defining training and support requirements - Manage the feature roadmap portfolio with a common approach to build consensus and link to the development environment - Utilize best practices to support the integration of common source components versus building duplicate functionalities Qualifications - Bachelor's degree in Business, Marketing, Engineering or Technical field - 5 - 10 years combined experience in product management, marketing, business, or customer service, including software implementation or product ownership - Experience translating business requirements into opportunities for software development application, partnering with software development, and delivering software products using Agile methodology - Scrum certification - Experience in the access control or door hardware field - Ability to travel up to 30% Preferred Qualifications - Demonstrated ability to communicate effectively with a diverse range of external customers and internal stakeholders: architects, facility owners/managers, general contractors, distribution partners, installation and security consultant personnel, specification writers, sales personnel, engineering, marketing, and finance - Translate customer and channel needs into actionable backlog items and support the execution of portfolio roadmaps - Proven strategic planning ability, project management skills, and track record of supporting profitable business growth - Support customer experience design and execution by gathering feedback and communicating with stakeholders to close the loop - Demonstrated ability to prioritize, integrate, and execute product solutions within a business - Strong business and financial acumen (price positioning, product margin, business cases, adoption strategy, channel management, etc.) Compensation This range is provided by Allegion. Your actual pay will be based on your skills and experience. The salary range is 105-160K. The actual compensation will be determined based on experience and other factors permitted by law. Benefits - Health, dental and vision insurance coverage, helping you “be safe, be healthy” - A commitment to your future with a 401K plan, offering a 6% company match and no vesting period - Tuition Reimbursement - Unlimited PTO - Employee Discounts through Perks at Work - Community involvement and opportunities to give back so you can “serve others, not yourself” - Opportunities to leverage your unique strengths through CliftonStrengths testing and coaching Company Description Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers, and the communities where we live and work.

• Promote Allegion’s professional architectural consulting services centered around Division 08 and Division 28 including specification writing, submittal reviews, and project management. • Work with prospective and existing architectural accounts as part of a demand creation strategy. • Proactively develop relationships with industry design professionals to increase demand for Allegion’s brands and architectural services. • Identify target accounts; create and manage account objectives to drive both short term and long term growth. • Lead architectural education including AIA Lunch and Learns, and industry networking events. • Procure specification writing opportunities from targeted architectural accounts. • Manage each procured specification project through its lifecycle. • Proactively identify and track new project opportunities by utilizing lead databases and leveraging industry relationships. • Collaborate closely with the broader sales team on specification projects and during monthly market and project-tracking review meetings. • Maintain excellent industry/competitor product knowledge by reviewing and understanding market data of competitive activity. • Maintain an accurate sales pipeline by utilizing our CRM to enter call reports, track assigned projects, update critical customer and project details. • Adapt to changes in marketplace and pursue continuing education related to both the construction industry and needs of different industry influencers; participates in local industry events.

• Lead, coach, and develop a virtual team of 5 CRM professionals to meet and exceed customer objectives. • Act as a player-coach: personally manage a subset of accounts in parallel with team leadership responsibilities. • Assign workload, set priorities, and manage performance through regular 1:1s, coaching, and performance reviews. • Foster a collaborative, high-performance remote culture with clear accountability and continuous improvement. • Identify training needs and partner with learning resources to enhance team capabilities. • Act as the lead point of contact for specific customer accounts and ensure alignment between customer needs and company solutions. • Build and maintain strong, long-lasting customer relationships across multiple accounts and stakeholders. • Ensure timely and successful delivery of solutions according to customer needs and objectives. • Communicate progress of monthly/quarterly initiatives to internal and external stakeholders, including executive leadership as needed. • Act as a hands-on account manager for a defined portfolio, driving renewal, expansion, and upsell opportunities in collaboration with sales teams. • Forecast and track key account metrics; monitor SLA compliance and team performance against defined targets. • Identify and grow opportunities within assigned accounts; leverage the team to maximize client value and ensure growth attainment. • Manage high severity requests or issue escalations, coordinating with cross-functional teams to ensure swift resolution. • Create and drive process improvements both internally and externally, leveraging best practices in remote collaboration, CRM tools, and account management. • Monitor service channel metrics (e.g., response times, resolution times, knowledge base utilization) and drive improvements in coordination between the CRM team and service channel operations. • Partner with sales, product, and operations teams to ensure holistic customer solutions and consistent messaging.

Role Description The Electronic Sales Engineer is responsible for the development, expansion and support of Allegion’s electronic access control portfolio. Primary focus is on the support of end-users, integrated hardware dealers, and security integrators in the design and execution of project sales related to application of Allegion electronic access control portfolio. - Serve as electronic access control solution expert for pre-sale system design with security consultants, end users and channel partners. - Develop relationships with security consultants and electrical engineers to implement business development strategies. - Coordinate across internal and external project team. - Act as advisor in coordination of electronic access control specification capability and execution in Division 28 with spec writing team and security consultants. - Partner with local members of One Card and software alliance members (SAM) on identifying new avenues for increased revenues and margin. - Primary point of contact for local offices of large, national integrators. - Ability to navigate and influence all key positions within large integrators and One Card providers: Owner, Operations, Sales. - Collaborate with other team members to identify and deliver opportunities for growth. - Develop and maintain relationships with internal customers (including sales, marketing, engineering, customer, technical services, and operations). - Deliver training on electronics portfolio (internal and external), including supporting network architectures and wireless RF evaluations. - Maintain and utilize CRM tool for sales reporting and to communicate sales activities. - Maintain awareness of all Allegion policies, guidelines, and procedures and ensure compliance. Qualifications - 5+ years sales experience; security space preferred. - High School Diploma required; Bachelor's degree strongly preferred. - 50% travel or more. - Must have ability to identify customer needs, and understand how to deliver value in specification driven market. - Exhibit an understanding of electronic access control industry, electromechanical products, applications and solutions. - Ability to understand a complete access control solution. - Ability to learn industry specific software, and proficiency with Microsoft Office tools. - Excellent verbal and written communication skills. - Related industry professional certifications preferred. Benefits - Health, dental and vision insurance coverage, helping you “be safe, be healthy”. - Unlimited Paid Time Off. - A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period. - Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses. - Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses. - Disability Insurance – Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury. - Life Insurance – Term life coverage with the option to purchase supplemental coverage. - Tuition Reimbursement. - Voluntary Wellness Program – Simply complete wellness activities and earn monetary rewards. - Employee Discounts through Perks at Work. - Community involvement and opportunities to give back so you can “serve others, not yourself”. - Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching. Compensation This range is provided by Allegion. Your actual pay will be based on your skills and experience. The expected Total Compensation Range: $100,000 – $176,000. The actual compensation will be determined based on experience and other factors permitted by law. - Bonus Eligible: Yes Apply Today! Join our team of experts today and help us make tomorrow’s world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

Role Description Credit and Collections Analyst-Remote US Qualified candidates must be legally authorized to be employed in the United States. The company does not intend to provide sponsorship for employment visa status (e.g., H-1B, TN, etc.) for this employment position. At Allegion, we recognize that great talent and breakthrough ideas can come from anywhere. That’s why this position offers a flexible remote work arrangement, with occasional on-site visits as needed based on the role. Whether you’re working remotely or collaborating in person, we’re committed to providing the tools, support, and dynamic environment you need to succeed. At Allegion, your career thrives where innovation meets flexibility, empowering you to achieve your goals while maintaining a healthy work-life balance. While this is the current structure and we currently have no plans to change, we reserve the right to make changes to the remote schedule as needed at the Company’s discretion. Job Summary What You Will Do: - Own an accounts receivable portfolio of diversified customers, driving collections and minimizing credit risk. - Perform credit reviews and decisions, analyze financial statements, and use risk mitigation tools. - Support billing setup and cash application for newly acquired businesses and assist acquisition integration efforts. - Work in a fast-paced environment; prioritize effectively and collaborate across teams to improve processes. Key Responsibilities — Credit & Collections - Prioritize work to meet or exceed collection metrics and contribute to lower DSO. - Use collection software and tools to execute collection strategies and initiatives. - Respond promptly and accurately to customer inquiries, billing issues, payment application errors, disputes, and program changes. - Proactively contact customers regarding past-due receivables and provide phone support for sales offices and customers. - Develop and maintain relationships with customers, sales offices, and internal partners. - Monitor assigned portfolio for compliance with approved programs; recommend program changes and prepare over-line approval requests. - Reconcile accounts, identify and tag disputed items, and ensure timely resolution. - Follow up on required legal documentation and complete conditions placed on approved credit files. - Make hold/release order decisions based on credit exposure and risk determination. - Create workout plans for financially distressed customers to mitigate loss exposure. - Prepare month-end reports and other required reporting. - Assist with lien waivers as needed. Key Responsibilities — Acquisition Billing & Cash Application - Support billing setup and invoicing for newly acquired businesses (customer accounts, billing terms, pricing). - Post and apply incoming cash receipts for acquired entities; minimize unapplied cash and ensure timely cash application. - Investigate and resolve unapplied cash, remittance discrepancies, and open credits resulting from onboarding or system conversions. - Assist with month-end cash reconciliations and reporting for acquired portfolios. - Coordinate with treasury, banking partners, and corporate accounting on payment formats, lockbox files, and electronic payments. - Support integration projects: data mapping, upload validation, testing, and documentation of standardized billing/cash procedures. Qualifications - BS/BA in Finance, Accounting, or related business degree. - 2–5 years of related experience. - Experience with billing systems, cash application, or ERPs (SAP, Oracle, NetSuite) preferred. - Strong interpersonal skills; ability to build relationships across teams and with customers. - Excellent written and oral communication and negotiation skills. - Detail-oriented, organized, and able to handle changing priorities during integrations. - Strong PC skills; Excel proficiency (VLOOKUP, pivot tables) preferred. - Experience with high-volume cash posting, lockbox files, and electronic remittance advices preferred. - Related experience in risk analysis and receivable collection is a plus. Benefits - Health, dental and vision insurance coverage, helping you “be safe, be healthy”. - Unlimited Paid Time Off. - A commitment to your future with a 401K plan, which currently offers a 6% company match and no vesting period. - Health Savings Accounts – Tax-advantaged savings account used for healthcare expenses. - Flexible Spending Accounts – Tax-advantaged spending accounts for healthcare and/or dependent daycare expenses. - Disability Insurance – Short-Term and Long-Term coverage, paid for by Allegion, provides income replacement for illness or injury. - Life Insurance – Term life coverage with the option to purchase supplemental coverage. - Tuition Reimbursement. - Voluntary Wellness Program – Simply complete wellness activities and earn monetary rewards. - Employee Discounts through Perks at Work. - Community involvement and opportunities to give back so you can “serve others, not yourself”. - Opportunities to leverage your unique strengths through CliftonStrengths assessment & coaching. Compensation This range is provided by Allegion. Your actual pay will be based on your skills and experience. The expected Base Salary Range: $60,000 to $90,000. The actual compensation will be determined based on experience and other factors permitted by law. Apply Today! Join our team of experts today and help us make tomorrow’s world a safer place! Not sure if your experience perfectly aligns with the role? Studies have shown that some people are less likely to apply to jobs unless they meet every single qualification and every single preferred qualification of a job posting. At Allegion, we are dedicated to building a diverse, inclusive, and authentic workplace. So, if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this role. We Celebrate Who We Are! Allegion is committed to building and maintaining a diverse and inclusive workplace. Together, we embrace all differences and similarities among colleagues, as well as the differences and similarities within the relationships that we foster with customers, suppliers and the communities where we live and work. Whatever your background, experience, race, color, national origin, religion, age, gender, gender identity, disability status, sexual orientation, protected veteran status, or any other characteristic protected by law, we will make sure that you have every opportunity to impress us in your application and the opportunity to give your best at work, not because we’re required to, but because it’s the right thing to do. We are also committed to providing accommodations for persons with disabilities. If for any reason you cannot apply through our career site and require an accommodation or assistance, please contact our Talent Acquisition Team.

• Communicate directly with customers by phone and email to identify and resolve a wide range of issues and inquiries regarding product availability, order fulfillment, post-shipment issues, programs, pricing, and policies. • Investigate, document, and administer product warranty programs, including credits, replacements, and return material authorizations (RMAs). • Accurately and promptly enter and modify customer orders in the company’s operating system. • Collaborate with internal departments to ensure accurate account management and resolution of customer issues. • Adhere to all service level agreements as established by management.