Aha!

Aha! is the world's #1 product development software. We help more than 1 million product builders to bring their strategy to life. Our integrated tools empower teams to go from discovery to delivery. The suite includes Aha! Roadmaps, Aha! Discovery, Aha! Ideas, Aha! Whiteboards, Aha! Builder, Aha! Develop, Aha! Teamwork, and Aha! Knowledge. Product teams rely on our expertise, AI assistant, and training programs via Aha! Academy to do their best work. We are proud to be a very different type of high-growth SaaS company. The business is self-funded, profitable, and 100% remote. We are recognized as one of the best fully remote companies to work for, champion the Bootstrap Movement, and have given over $1.5M to people in need through Aha! Cares. Learn more at www.aha.io. Our team Aha! engineering is a mid-sized, fully remote team that is highly productive. We are centered around North American time zones so we can collaborate during the workday. - We move quickly: We ship code multiple times a day. We believe in getting new features in front of customers and iteratively improving as we learn what works and what does not. - We collaborate: We each bring unique experiences and skills to the table. Working together to share that knowledge benefits the entire team and helps us produce the best results for our customers. - We value product over process: We want the team to have the time and focus to solve complex challenges. We aim to minimize the overhead introduced by heavyweight processes and excessive meetings. - We enjoy: We like what we do. And we want you to love your job too. Learn more about The Responsive Method, our company values, and the generous benefits we offer. Our technology Our web application is a single-instance, multi-tenant Ruby on Rails monolith supported by Postgres (database), Redis (background jobs), memcached (Rails caching), and Kafka. We also run a Node.js webserver to support collaborative editing and real-time updates. Our application is hosted on Amazon Web Services and architected with ECS for reproducibility and scalability. We embrace new technologies that help us deliver a lovable product, but we also remain cognizant of the maintenance overhead that a new library or platform brings. We solve the problems in front of us rather than prematurely optimizing to address issues that may never materialize. That said, some of the largest companies in the world store a large amount of their precious strategic data in Aha!, so we do plenty of optimizing too. We do most of our planning and collaboration in Aha! Roadmaps and built Aha! Develop so that software engineers and their teams could take advantage of those same rich features. We use Slack and Zoom for video calls. (Email? Rarely.) Your experience We believe that being a kind person who elevates the rest of the team is just as valuable as writing great code. You have strong problem-solving skills and experience working on important functionality for a cloud-based product. You are humble, eager to learn, and always willing to help others learn as well. You want to work with people who enjoy picking up a problem and solving it, regardless of the technologies and techniques involved. You have worked at meaningful scale before and want to do so again. You also have the below experience and skills: - Four+ years of experience working in Ruby on Rails as well as Rails codebase - Managing AWS infrastructure using terraform - Using containerization and build systems - Producing fast, efficient, and reliable services - Writing high-performance systems based on Kafka Your work at Aha! As Sr. Platform Engineer, you will support the rest of the engineering team by developing abstractions, frameworks, and tools which help other Aha! engineers build the product. This includes: - Building developer tooling such as CI pipelines, local and staging environments, and helpful CLI tools. You will also assist the SRE team in building out monitoring and observability pipelines. - Building infrastructure services to be used by Aha! product developers. This will usually include writing a reference architecture in our main Rails app. - Working with the SRE team to write and maintain well-written production runbook and operations documentation - Consulting with application developers on performance optimization or scaling challenges If the Sr. Platform Engineer role sounds appealing, we would love to hear from you. (A real human reviews every application.) Grow with us Everyone deserves to reach their fullest potential. We know that when we do work that matters with people we care about in a high-growth environment, we feel engaged and alive. It is why we joined Aha! and how we achieve our very best. We offer all the benefits you would expect and more, including profit sharing. The specific benefits listed below are reflective of what we offer U.S.-based hires. We also do our best to extend identical benefits to international teammates. - The base salary range for this role in the U.S. is between $110,000 and $190,000 - Cash-based compensation also includes profit sharing, and we contribute a percentage of your total pay each month toward your retirement - Medical, dental, and vision plans (for many teammates, we cover 100% of the premiums) - Up to 200 hours of paid time off a year to spend however you want - 30 to 90 days of paid parental leave and five to 10 days of paid care and bereavement leave - Up to $1,000 annually for third-party education, along with paid time off to immerse yourself in learning - Volunteer opportunities throughout the year Base salary and total compensation are dependent upon many factors, including skills, experience, and relevant past roles. We are building a distributed team, and you can work from anywhere in North America or South America for this role. We offer generous salary, equity, benefits, and a profit-sharing program. See other openings at Aha! It is important to us to have authentic conversations with candidates. This helps us understand and value each candidate's skills, experiences, and ambition. For these reasons, we do not allow candidates to use AI tools during interviews without our prior approval. Please let us know if you have any questions. Diversity We are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities. As an equal opportunity employer, Aha! welcomes all employees and applicants, without regard to age, race, color, national origin, physical or mental disability, gender, religion, sexual orientation, gender identity, marital or veteran status, condition of pregnancy, or any other legally protected characteristic. Learn more about diversity and inclusion at Aha!

Aha! is the world's #1 product development software. We help more than 1 million product builders to bring their strategy to life. Our integrated tools empower teams to go from discovery to delivery. The suite includes Aha! Roadmaps, Aha! Discovery, Aha! Ideas, Aha! Whiteboards, Aha! Builder, Aha! Develop, Aha! Teamwork, and Aha! Knowledge. Product teams rely on our expertise, AI assistant, and training programs via Aha! Academy to do their best work. We are proud to be a very different type of high-growth SaaS company. The business is self-funded, profitable, and 100% remote. We are recognized as one of the best fully remote companies to work for, champion the Bootstrap Movement, and have given over $1.5M to people in need through Aha! Cares. Learn more at www.aha.io. Our team The Aha! product management team is an achievement-oriented group of experts. We work within North American time zones so we can easily meet live on video and deliver at a high level. - We lead: We are responsible for meeting key product goals, delivering the Complete Product Experience, and guiding cross-functional product teams. - We innovate: We embrace a bold product mindset and are passionate about our purpose-built AI assistant that helps us and customers go from discovery to delivery. - We collaborate: We have no tolerance for drama and celebrate clear communication, effort, and teamwork. - We deliver: We ship new significant functionality every week. We deliver what customers love and have the tenacity it takes to keep doing so. - We enjoy: We like what we do. And we want you to love your job too. Learn more about The Responsive Method, our company values, and the generous benefits we offer. Our products We aspire for a world of lovable software built by thriving product development teams. We provide the tools and expertise to make it happen: - Aha! Roadmaps is the complete product management solution — set strategy, prioritize features, and create beautiful product roadmaps, all with a powerful AI assistant by your side. - Aha! Discovery is the new way to manage customer interviews — conduct customer research studies to uncover key product insights and link them directly to your roadmap. - Aha! Ideas is a comprehensive idea management solution — crowdsource feedback, gain customer insights, and prioritize what drives revenue. - Aha! Whiteboards is the visual space for product innovation — use whiteboard software to define user flows, create mockups, and collaborate on roadmaps. - Aha! Builder is the fastest way to create trusted business applications — for product managers who know what is needed and are bold enough to develop them with an AI assistant. - Aha! Develop is an agile tool that links strategy to delivery — connect to the roadmap, optimize your workload, and streamline development workflows. - Aha! Teamwork is the flexible project management tool — choose how you work, manage all tasks, and stay aligned with strategic plans. - Aha! Knowledge is an AI-powered product information hub — share all of your product documents with customers and colleagues in a central place. - Aha! Academy is the best way to become a product expert — attend classes and get certified in Aha! software and product management. We use our own products every day, which helps us develop greater empathy for our customers. We are committed to embedding advanced AI capabilities throughout our suite to empower product teams to work smarter and ship lovable features faster. We reject the Minimum Viable Product and embrace the Minimum Lovable Product (MLP). By doing this, we create something that is valuable and lasting. Customers get products that bring them real joy. Your experience You are self-motivated and have a history of major product accomplishments to prove it. You have managed high-growth SaaS products with a significant number of users in enterprise product development, productivity, or collaboration markets. You think strategically about product functionality while also being exceptionally detail-oriented. You have an entrepreneurial mindset and are an advocate for the products you work on. You have a deep curiosity and strong motivation to use AI to improve and accelerate everything you do. You care deeply about customer needs and wants and have a design eye for lovable user experiences. Ultimately, you have a "get it done" attitude and a background of delivering superb work again and again. You also have: - 7+ years experience as a product manager at a growing software or technology company - Proven success driving trial to paid conversion - Driven meaningful, measurable product growth - Worked collaboratively with a team to drive product success - Written engaging go-to-market content that sparked customer interest Your work at Aha! This is a unique product management role. We are defining and shaping how product teams at the largest companies in the world build lovable products. And you will help to build the products that help them achieve that. Your responsibilities will include: - Interacting directly with customers to understand what they are really asking for - Collaborating with product and company leadership to define the product roadmap - Leading a cross-functional team to product and business success - Identifying opportunities to build AI-enhanced capabilities - Prioritizing functionality based on product goals and customer needs - Working closely with the user experience and engineering teams to design and build awesome customer experiences - Developing core positioning and messaging for new releases - Coordinating go-to-market activities - Measuring the use of new features - Supporting the Customer Success team to ensure they best represent the product and the value it provides If this sounds appealing, we would love to hear from you. (A real human reviews every application.) Grow with us Everyone deserves to reach their fullest potential. We know that when we do work that matters with people we care about in a high-growth environment, we feel engaged and alive. It is why we joined Aha! and how we achieve our very best. We offer all the benefits you would expect and more, including profit sharing. The specific benefits listed below are reflective of what we offer U.S.-based hires. We also do our best to extend identical benefits to international teammates. - The base salary range for this role in the U.S. is between $130,000 and $180,000. - Cash-based compensation also includes profit sharing, and we contribute a percentage of your total pay each month toward your retirement. - Medical, dental, and vision plans (for many teammates, we cover 100% of the premiums) - Up to 200 hours of paid time off a year to spend however you want - 30 to 90 days of paid parental leave and five to 10 days of paid care and bereavement leave - Up to $1,000 annually for third-party education, along with paid time off to immerse yourself in learning - Volunteer opportunities throughout the year Base salary and total compensation are dependent upon many factors, including skills, experience, and relevant past roles. We are building a distributed team, and you can work from anywhere in the United States or Canada for this role. We offer generous salary, equity, benefits, and a profit-sharing program. See other openings at Aha! It is important to us to have authentic conversations with candidates. This helps us understand and value each candidate's skills, experiences, and ambition. For these reasons, we do not allow candidates to use AI tools during interviews without our prior approval. Please let us know if you have any questions. Diversity We are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities. As an equal opportunity employer, Aha! welcomes all employees and applicants, without regard to age, race, color, national origin, physical or mental disability, gender, religion, sexual orientation, gender identity, marital or veteran status, condition of pregnancy, or any other legally protected characteristic. Learn more about diversity and inclusion at Aha!

We are always hiring for this unique role. It is an essential position on the team and the company is growing. That is why you will continue to see it posted. Product management experience is a must-have. And you need to prefer working with customers 100% of the time rather than defining requirements and guiding development work. Our customers will depend on your consultative support. Aha! is the world's #1 product development software. We help more than 1 million product builders to bring their strategy to life. Our integrated tools empower teams to go from discovery to delivery. The suite includes Aha! Roadmaps, Aha! Discovery, Aha! Ideas, Aha! Whiteboards, Aha! Builder, Aha! Develop, Aha! Teamwork, and Aha! Knowledge. Product teams rely on our expertise, AI assistant, and training programs via Aha! Academy to do their best work. We are proud to be a very different type of high-growth SaaS company. The business is self-funded, profitable, and 100% remote. We are recognized as one of the best fully remote companies to work for, champion the Bootstrap Movement, and have given over $1.5M to people in need through Aha! Cares. Learn more at www.aha.io. Our team Our Customer Success team is an all-remote group spread across multiple time zones so we can work closely with customers when they need us. - We serve: We work with the world's best known and most innovative companies, and they trust us to guide them to build products that their customers love - We are experts: Our Customer Success team is comprised of product development experts who have experience delivering meaningful value to customers - We act with urgency: We respond to customers' requests as quickly as we can. Because when we do, we have the best chance of creating the most value for customers and ourselves. - We exchange value: We do not have any salespeople and we focus on what is best for the customer - We collaborate: We have no tolerance for drama. We celebrate clear communication, effort, and teamwork. We use Slack for internal team communication and Zoom for team and customer video calls. (Email? Rarely.) - We guide product: We bring our customers' requirements to our product team and define our own efficient processes and systems - We enjoy: We like what we do and we want you to love your job too. Learn more about The Responsive Method, our company values, and the generous benefits we offer. Our customers We serve the world's most innovative companies. They are building revolutionary new experiences for their customers and move fast. They expect us to do the same and to help them develop best practices for product development. Our software is methodology agnostic, which means we need to be experts in the agile, scrum, kanban, Scaled Agile Framework®, and hybrid approaches that our customers depend on. Our collective experience gives us the skills to meet customers where they are, internalize how they work (because we have been there, done that), and confidently guide them to achieve their best. And because we are always curious, we love learning from customers throughout our journeys together. Your experience You work hard and have a history of making a positive impact. Fast-paced and high-growth technology companies are where you thrive. You are happiest when you can work directly with customers alongside a team of fellow high achievers. You have recently worked in product management or a similar role that was directly responsible for building software. Working with customers (rather than defining requirements and guiding development work) is your preference, and showcasing advanced technology to sophisticated customers energizes you. You also have: - Three+ years' experience defining, managing, or launching new functionality at a growing software or technology company - Used a detailed go-to-market process to achieve product and business goals - Learned complex software applications and workflow methodologies - Written clear instructions to answer questions and explain best practices - Independently resolved hard challenges Your work at Aha! If you want to be recognized as a product development expert, this role is for you. The Product Success Manager position is for product managers who prefer working with customers over developers. Our Product Success team provides consultative support for the world's best-known and most innovative companies. Your responsibilities will include: - Guiding the world's largest and most sophisticated organizations as they improve how they innovate and build software - Delivering responsive customer service using our proven frameworks - Guiding customers from initial demo to active subscription, through procurement, legal, and security processes - Learning and sharing best practices for setting strategy, capturing ideas, prioritizing work, and creating visual roadmaps - Helping customers integrate Aha! software with their existing tools (e.g., development systems) - Sharing customer feedback internally - Testing new product functionality as needed - Setting an example for newer team members who are learning to lead demos, share best practices, and help customers with integrations If this sounds appealing, we would love to hear from you. (A real human reviews every application.) Grow with us Everyone deserves to reach their fullest potential. We know that when we do work that matters with people we care about in a high-growth environment, we feel engaged and alive. It is why we joined Aha! and how we achieve our very best. We offer all the benefits you would expect and more, including profit sharing. The specific benefits listed below are reflective of what we offer U.S.-based hires. We also do our best to extend identical benefits to international teammates. - The base salary range for this role in the U.S. is between $80,000 and $150,000 - Cash-based compensation also includes profit sharing, and we contribute a percentage of your total pay each month toward your retirement - Medical, dental, and vision plans (for many teammates, we cover 100% of the premiums) - Up to 200 hours of paid time off a year to spend however you want - 30 to 90 days of paid parental leave and five to 10 days of paid care and bereavement leave - Up to $1,000 annually for third-party education, along with paid time off to immerse yourself in learning - Volunteer opportunities throughout the year Base salary and total compensation are dependent upon many factors, including skills, experience, and relevant past roles. We are building a distributed team, and you can work from anywhere in New Zealand, North America, the United Kingdom, Ireland, Australia, or South Africa for this role. We offer generous salary, equity, benefits, and a profit-sharing program. See other openings at Aha! It is important to us to have authentic conversations with candidates. This helps us understand and value each candidate's skills, experiences, and ambition. For these reasons, we do not allow candidates to use AI tools during interviews without our prior approval. Please let us know if you have any questions. Diversity We are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities. As an equal opportunity employer, Aha! welcomes all employees and applicants, without regard to age, race, color, national origin, physical or mental disability, gender, religion, sexual orientation, gender identity, marital or veteran status, condition of pregnancy, or any other legally protected characteristic. Learn more about diversity and inclusion at Aha!