At ACC Premiere, we're passionate about customer service. Our talented team of professionals provides exceptional service experiences for the consumers of many well-known brands via phone, social media, live chat, and email. Our company prides itself on promoting from within, and our culture is built on communication and an employee-centric work environment.
Transportation Care Coordinator
Location
United States
Posted
38 days ago
Salary
$12 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Transportation Care Coordinator
ACC PREMIERE
Role Description Are you passionate about delivering exceptional customer service? At ACC Premiere, we provide outstanding service experiences for consumers of well-known brands through phone, social media, live-chat, and email. We pride ourselves on our promote-from-within culture, fostering communication, and creating an employee-centric work environment. We offer paid training and supply the equipment you will need. If you have healthcare scheduling, customer service, and/or call center experience, we want to hear from you! We are hiring for remote positions in the following states: AL, AR, GA, ID, IA, KS, NC, OH, OK, PA, SC, TN, TX, and WV! Pay rate $11.50/hour Responsibilities - Deliver exceptional customer service while handling escalated or complex member interactions - Consult with members to understand their needs and identify the most appropriate transportation options - Communicate clearly and professionally using strong verbal communication skills - Adapt your approach to support a wide range of member personalities, needs, and situations - Use positive, empathetic language to represent yourself and the company in a professional manner Work Environment and Workspace - A dedicated home office workspace, ideally a separate room with its own door - Sufficient space to properly set up the workstation - Ability to hardwire internet with a direct connection from the router to the laptop, along with a stable and reliable high-speed internet connection - Three available power connections — either three outlets or a power strip - Remote employees must maintain the same level of availability, professionalism, and focus as expected in an on-site work environment - Remote work is not a substitute for child or elder care; employees are expected to have appropriate caregiving arrangements during scheduled work hours - No personal disruptions during scheduled hours (e.g., loud music, non-work-related phone calls, or interruptions from household members) to ensure a quiet, distraction-free environment - Ability to adhere to a 40-hour workweek without leaving the home office for personal reasons outside of scheduled lunch or break times - Employees must be able to participate in video or phone meetings and remain reachable during scheduled work hours Preferred Skills - Minimum of 2 years’ customer service experience in a call center environment - Experience with diagnosing and troubleshooting technology Required Skills - Excellent written and verbal communication skills; both internally and externally, ensuring clarity and courtesy in every interaction - Adaptable and open to change; embracing new challenges and having the willingness to learn and grow with the company - Professionalism in all aspects of work; including how we present ourselves, maintaining a positive attitude, and demonstrating respect towards colleagues and clients - Accountability to take ownership of tasks and responsibilities; including meeting deadlines, delivering quality work, adhering to schedules, and being proactive in addressing any issues that may arise Training Includes - Systems Training - Live Remote Training - Dayshift Training - 100% attendance is required during training period Schedule - 8-hour shift - Full-time only - First shift (mornings and afternoons) - Second shift (mid mornings and late afternoon) - Schedules will include a weekend shift - Client-assigned breaks (changes daily, based on the clients' needs) - Schedules are assigned in the interview process and will remain permanent Benefits - Health, dental, vision, and life insurance - 401(k) - Daily Pay - Employee assistance program - Gym membership subsidy - Referral Program If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process. Ready to make a difference? Apply today and join a team that values your skills and contributions!
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RN- MD Live Virtual Primary Care- Remote
The Cigna GroupDoing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Position Description The position is full-time and 40 hours a week. The shift will be five 8-hour shifts between the hours of 11AM-7PM EST Monday through Friday with rotating Sunday’s. While the organization will do its best to keep you in your scheduled shifts, schedules are subject to change, or you may be required to ‘float’ to other service lines based on business needs. The RN VPC Staff Member is part of the telehealth clinical team, which is devoted to the delivery care services in an online and fast-paced setting. The RN supports MD Live providers and clinical operations. Strong telephone triage, assessment, communication skills, and computer skills required. Essential Job Functions - Apply Professional Standards: Utilize current evidence‑based nursing practices and the ANA Code of Ethics in all aspects of patient care. - Provide Telehealth Support: Use MD Live technology to assess patient needs, determine telehealth appropriateness, and coordinate care with providers. - Triage & Assess: Conduct comprehensive telephone triage, gather pertinent information, and recognize escalation cues. - Coordinate Patient Care: Serve as a liaison between patient and provider; address post‑consultation questions and concerns. - Resolve Medication Issues: Assist with pharmacy questions or medication‑related concerns in partnership with providers. - Ensure Quality Documentation: Accurately document and maintain the patient’s electronic medical record. - Promote Safety: Identify, report, and help resolve patient safety or quality issues. - Advocate for Patients: Support optimal health outcomes through education, guidance, and empathetic communication. - Manage Difficult Interactions: De‑escalate challenging situations while maintaining professionalism and patient focus. - Other Duties: Perform additional responsibilities as assigned. 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At least one year of experience must be in a Primary Care setting. Physical Demands While performing the duties of this job, the employee is required to stand, walk, or sit; use a keyboard and computer mouse; reach with hands and arms; balance, stoop, kneel, bend talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Work Environment Remote position. Employees are expected to have a quiet and professional setting in which to work. Travel Requirements None/Minimal Position Location Remote Security Roles and Responsibilities MD Live employees may have access to Protected Health Information and/or Personally Identifiable Information that is subject to privacy regulations by state and federal statutes. All employees must comply with all applicable regulations and all MD Live policies and procedures for the security and privacy of such information. EEO Statement MD Live is proud to be an equal opportunity employer committed to hiring a diverse and inclusive workforce. MD Live provides equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of sex, sexual orientation, gender (including gender identity and/or expression), pregnancy, race, color, creed, national or ethnic origin, citizenship status, religion, disability, marital status, age, genetic information, veteran status or any personal attribute or characteristic that is protected by applicable local, state or federal laws. If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload. For this position, we anticipate offering an hourly rate of 31 - 47 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan. 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Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws. If you need a reasonable accommodation to complete the online application process, please email seeyourself@thecignagroup.com for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes. The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
RN- MD Live Urgent Care-Remote
The Cigna GroupDoing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.
Position Description The Registered Nurse is an integral member of the Telehealth Clinical Team, delivering high‑quality patient care in a fast‑paced virtual environment. This full‑time role consists of 40 hours per week, scheduled in 10‑hour shifts. The hours for this role are 4:00pm-2:00am EST and requires flexibility in scheduling, including the ability to begin shifts up to two hours earlier as operational needs require. Weekday schedules vary and include rotating weekends. While the organization will do its best to keep you in your scheduled shifts, schedules are subject to change, or you may be required to ‘float’ to other service lines based on business needs. The RN supports MD Live providers through telephone triage, assessment, care coordination, and patient education. This role requires strong clinical judgment, exceptional communication skills, and proficiency in navigating digital health platforms to ensure safe, efficient, and patient‑centered care Essential Job Functions - Apply Professional Standards: Utilize current evidence‑based nursing practices and the ANA Code of Ethics in all aspects of patient care. - Provide Telehealth Support: Use MDLIVE technology to assess patient needs, determine telehealth appropriateness, and coordinate care with providers. - Triage & Assess: Conduct comprehensive telephone triage, gather pertinent information, and recognize escalation cues. - Coordinate Patient Care: Serve as a liaison between patient and provider; address post‑consultation questions and concerns. - Resolve Medication Issues: Assist with pharmacy questions or medication‑related concerns in partnership with providers. - Ensure Quality Documentation: Accurately document and maintain the patient’s electronic medical record. - Promote Safety: Identify, report, and help resolve patient safety or quality issues. - Advocate for Patients: Support optimal health outcomes through education, guidance, and empathetic communication. - Manage Difficult Interactions: De‑escalate challenging situations while maintaining professionalism and patient focus. - Other Duties: Perform additional responsibilities as assigned. 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The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
LTSS Service Care Coordinator
Centene CorporationTransforming the health of the communities we serve, one person at a time.
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. **This role requires approximately 75% travel to support members in Story County. Applicants have the flexibility to work remotely from their home the remaining time. We provide all required equipment and reimburse for mileage at the current IRS rate. The schedule is Monday - Friday, 8am - 5pm.** Position Purpose: Assists in developing, assessing, and coordinating holistic care management activities to enable quality, cost-effective healthcare outcomes. May develop or assist with developing personalized service care plans/service plans for long-term care members and educates members and their families/caregivers on services and benefits available to meet member needs. - Evaluates the needs of the member, the resources available, and recommends and/or facilitates the plan for the best outcome - Assists with developing ongoing long-term care plans/service plans and works to identify providers, specialist, and/or community resources needed for long-term care - Coordinates as appropriate between the member and/or family/caregivers and the care provider team to ensure identified services are accessible to members - Provides resource support to members and their families/caregivers for various needs (e.g. employment, housing, participant direction, independent living, justice, foster care) based on service assessment and plans - Monitors care plans/service plans, member status and outcomes, as appropriate, and provides recommendations to care plan/service plan based on identified member needs - Interacts with long-term care healthcare providers and partners as appropriate to ensure member needs are met - Collects, documents, and maintains long-term care member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators - May perform on-site visits to assess member's needs and collaborates with providers or resources, as appropriate - Provides and/or facilitates education to long-term care members and their families/caregivers on procedures, healthcare provider instructions, service options, referrals, and healthcare benefits - Provides feedback to leadership on opportunities to improve and enhance quality of care and service delivery for long-term care members in a cost-effective manner - Performs other duties as assigned - Complies with all policies and standards Education/Experience: Requires a Bachelor's degree and 1+ years of experience with populations served, or RN with 6+ years of experience with population served. Pay Range: $22.94 - $38.79 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act
Occupational Therapist - Suffield, CT
FOX RehabilitationFox Rehabilitation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Occupational Therapist – Suffield, CT FOX Rehabilitation is growing in Suffield, CT and we’re looking for passionate, licensed Occupational Therapists who want to deliver exceptional one-on-one care to older adults right where they live. Whether treating in private residences or within Senior Living Communities, you’ll help patients improve mobility, independence, and quality of life through our signature Geriatric House Calls™ model. This opportunity is ideal for Occupational Therapists who value autonomy, flexibility, and truly meaningful patient outcomes, while enjoying the freedom to create and manage your own treatment schedule and build strong, lasting patient relationships. FOX clinicians may also incorporate telehealth and other forms of virtual care into their schedules, allowing for greater flexibility, improved continuity of care, and the ability to support more patients. If you're searching for a high-impact OT role that allows you to positively impact the lives of the communities we serve, FOX is the right fit for you! Responsibilities - Provide one-on-one Occupational therapy to older adults wherever they call home (Private residences, Senior Living Communities, Independent Living, Assisted Living, Memory Care) - Perform evaluations, develop individualized plans of care, and deliver evidence-based treatment - Deliver therapy sessions that support patient wellness, longevity, mobility, and functional independence - Document effectively within FOX’s EMR system in accordance with regulatory standards - Collaborate with an interdisciplinary team of PTs, OTs, SLPs, and Fitness Specialists - Educate patients, caregivers, and senior living staff to promote safety, function, and aging in place - Provide telehealth / virtual care when appropriate to extend access and flexibility Why Join FOX Rehabilitation? FOX Rehabilitation is a clinician-operated practice rooted in meaningful relationships, evidence-based care, and a mission to abolish ageism. You’ll be supported by leaders who understand clinical work, because they’ve lived it. Why clinicians love working with FOX: - A one-on-one care model that allows you to truly connect with each patient - Opportunities to practice in both in-home and senior living community settings - Optional telehealth / virtual care components that expand flexibility and access - The ability to create, control, and adjust your own treatment schedule - A collaborative, interdisciplinary environment (PT, OT, SLP, Fitness Specialists) - Work within a community-based practice that supports independence, wellness, and longevity - A culture that invests in your growth and values clinician-driven decision-making Employment Types Available FOX offers multiple pathways to match your lifestyle and career goals: - Full-time Occupational Therapist – In-Home & Senior Living Care (salaried with benefits) - Part-time Occupational Therapist – In-Home & Senior Living Care (salaried with benefits eligibility based on minimum hours requirement) - PRN / FOX Flex Occupational Therapist – Home & Community Visits (pay per unit compensation) - New Graduates eligible for FOX’s nationally recognized Emerging Professionals Mentor Program Compensation & Benefits FOX offers competitive compensation based on experience and employment type. Benefits for eligible roles include: - Medical, Dental, and Vision insurance - 401(k) with company match - Unlimited continuing education access - Professional certification reimbursement - Clinical and nonclinical career advancement pathways - Access to advanced technology and tools (including virtual care resources) - Supportive, clinician driven culture In addition to base compensation, clinicians have access to multiple earning opportunities, including: - Employee referral bonuses - Wellness referral incentives - Opportunities to mentor students and emerging professionals - Additional pay for working above bi-weekly quota Qualifications - Valid Occupational Therapy license in the state(s) of practice, or eligibility to obtain - Degree from an accredited Occupational Therapy program - Basic computer and EMR proficiency - Current CPR certification Physical Requirements FOX clinicians must be able to meet the physical demands of in-home and community-based care, including: - Exerting medium physical effort, including lifting 25–50 lbs occasionally, 10–25 lbs frequently, and up to 10 lbs constantly - Performing CPR - Providing moderate to maximum assistance with patient transfers and bed mobility - Repositioning patients, standing/walking for extended periods, climbing stairs, and performing therapeutic activities - Driving to patient homes and senior living communities as part of the Geriatric House Calls™ model - Wearing PPE when required Apply Today Join FOX Rehabilitation as an Occupational Therapist providing in-home, senior living, and virtual care to older adults across Suffield, CT and surrounding communities. You’ll help people improve mobility, stay independent, and live stronger, longer lives. Contact FOX Now! Suzanne Nicar Clinical Talent Acquisition Specialist suzanne.nicar@foxrehab.org 609-519-6771 You can also text FOX to 609-853-5114 to learn more! #LI-SN1 FOX Rehabilitation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. In Connecticut, the standard base pay range for a Full-Time role is $70,000 - $110,000 annually with an opportunity to earn more. Part-Time and FOX Flex (PRN) will be pro-rated.

