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• Design and build full-stack features across the integration ecosystem — from React/Next.js frontend experiences to Python and Go backend services that connect Rewst to third-party platforms • Develop and maintain connector infrastructure, API integrations, and data synchronization pipelines that MSPs depend on daily • Take an AI-first approach to development — using LLM assistants as core tools for coding, debugging, code review, and documentation, and contributing to AI-powered features built on AWS Bedrock with Claude models • Implement GraphQL queries, mutations, and backend resolvers using Apollo Client and our Go/Python API layers, working across the full request lifecycle • Write automated tests (unit, integration, and component) as part of a test-driven development workflow, ensuring connector reliability across a broad integration surface • Participate in code review, give and receive feedback on stacked diffs, and help raise the quality bar across the codebase • Collaborate closely with Product Managers, Designers, and partner-facing teams on integration design, acceptance criteria, and edge case handling — shipping ecosystem features that are robust, not just functional

• Code with Purpose: Implement, test, and ship clean, efficient, and scalable code across the full stack — from React/TypeScript front-ends through to Go and Python back-end services — acting as a primary resource for maintaining and enhancing critical systems • Lead Design Reviews: Participate in and lead design reviews with peers and stakeholders to evaluate and decide among available technologies; manage project priorities, deadlines, and deliverables with your technical expertise • Technical Problem-Solver: Architect efficient, scalable distributed systems; triage and debug production issues by analyzing their sources and impact across services, infrastructure, and operations — and drive them to resolution • Translate AI into Product: Lead the technical execution of transitioning experimental, bleeding-edge AI prototypes into scalable, secure internal products; bridge the gap between AI capabilities and practical daily engineering workflows • Set Technical Direction: Drive consensus on approach within your squad, document architectural decisions, and provide technical guidance and mentorship to peers — including helping onboard new team members • Collaborative Coder: Actively participate in code reviews, offering actionable feedback on style, accuracy, testability, and efficiency; contribute to sprint ceremonies and keep the team aligned on delivery • DevOps Mindset: Design and build solutions that incorporate monitoring, observability, and feedback loops; support CI/CD pipelines, write post-mortems with clear root cause analyses, and embed security into design and implementation • SRE Function: Engage in the full lifecycle of services — from inception and design through deployment, operation, and refinement. Support services before they go live through system design consulting, capacity planning, and launch reviews. Once live, measure and monitor availability, latency, and overall system health. Scale systems sustainably through automation, and evolve them by pushing for changes that improve reliability and velocity. Participate in on-call rotations, practice sustainable incident response, and write blameless postmortems that lead to real systemic improvement • Champion AI Tooling: Actively use and advocate for LLM-assisted workflows across the engineering team; stay ahead of emerging AI developer tools and share insights to uplift team productivity • Proactive Contributor: Contribute to existing documentation and educational content; identify opportunities to improve software development, delivery, and operational processes — and actively help drive those improvements • Establish Ownership: Build deep, expert end-to-end understanding of one or more platform areas, indexing high on technical problem-solving to unblock development and translate ambiguous concepts into delivered solutions

• Building and maintaining relationships with clients • Understanding client needs and providing solutions • Driving net new sales

• Serve as the primary QA point of contact for your assigned area of the platform, owning test coverage across a broad and technically complex surface area. • Participate in sprint planning and ticket grooming to ensure upcoming work is testable, well-scoped, and meets quality standards before development begins. • Conduct functional, regression, and exploratory testing for new features and bug fixes across assigned functional areas. • Identify, document, and track bugs in Shortcut with clear reproduction steps and supporting context. • Work closely with developers to ensure timely bug resolution and clear communication of issue severity and scope. • Lead QA-side root cause analysis (RCA) for bugs that reach production by reproducing issues, identifying testing gaps, and implementing process or test improvements to prevent recurrence. • Test from the perspective of the end user to identify usability issues and provide thoughtful feedback to the product team aimed at improving the overall customer experience. • Plan, create, and maintain automated test coverage for your assigned area in collaboration with the QA Automation Architect. • Identify high-value test cases for automation and prioritize coverage that reduces manual regression burden over time. • Review and contribute to the shared automation framework, ensuring your tests follow established patterns and best practices. • Maintain existing automated test scripts as features evolve, keeping coverage accurate and reliable. • Collaborate with the QA Automation Architect to expand automated coverage and integrate tests into CI/CD pipelines. • Provide feedback on automation strategies, tooling, and testing practices to continuously improve QA processes. • Step in flexibly across squads or testing efforts as business needs shift. • Operate with a high level of autonomy — navigate ambiguity, make informed decisions, and maintain momentum without constant direction.

• Work closely with the QA Automation Architect to build, maintain, and evolve scalable and reusable test automation frameworks covering both UI and API layers. • Develop and maintain automated test scripts for UI workflows and API endpoints, supporting functional, regression, and performance testing requirements across the platform. • Ensure automation solutions integrate seamlessly with CI/CD pipelines to enable continuous testing and rapid feedback loops. • Contribute to automation best practices, coding standards, and shared tooling to support QA engineers across squads. • Identify gaps in test coverage and work proactively to address them through expanded automation. • Pick up and validate tickets from the Platform squad, testing and verifying platform-level changes as part of the broader QA workflow. • Leverage AI tools and agent-based frameworks (e.g., Claude or similar LLMs) to accelerate test generation, maintenance, and coverage expansion. • Build and refine agent skills and prompting strategies that enable reliable, repeatable AI-assisted test authoring. • Collaborate with the QA Automation Architect to integrate AI-assisted approaches into the broader automation workflow in a maintainable and scalable way. • Stay current on emerging AI tooling relevant to software testing and advocate for adoption where it delivers measurable value. • Assist in the design and execution of performance and load testing efforts to validate application behavior under realistic and peak conditions. • Work with tools such as JMeter, k6, or similar to build performance test suites and analyze results. • Identify performance bottlenecks and communicate findings clearly to engineering and product stakeholders. • Partner with developers, QA engineers, and the QA Automation Architect to ensure automation efforts align with feature development and application requirements. • Analyze test execution results and provide clear reporting on defects, coverage, and automation health. • Share knowledge and provide guidance to QA engineers building automation skills across squads. • Advocate for continuous improvement in testing processes, tooling, and infrastructure.

• Drive growth by identifying and engaging potential customers • Connect with prospects through strategic outreach and personalized communication • Generate new business opportunities and expand Rewst’s reach in the MSP market