Intake Coordinator Remote Jobs in South Dakota (US)

Senior Intake Coordinator

Paradigm

Paradigm is a crypto-focused investment firm based in San Francisco.

Intake Coordinator6 days ago

Full Time Remote SeniorTeam 1-10Since 2018H1B Sponsor

View details: Senior Intake Coordinator

Role Description Paradigm is seeking a detail-oriented and customer-focused Senior Intake Coordinator to join our Intake Operations team. In this role, you will be responsible for receiving phone calls in a professional and timely manner while creating appropriate Durable Medical Equipment (DME) and Home Health referrals that support injured workers, payors, clients, providers, stakeholders, and internal teams. You’ll play an important role in ensuring accurate referral creation, timely communication, and consistently high-quality service throughout the intake process. The ideal candidate demonstrates a customer-first mindset and a commitment to delivering the best possible outcomes by fully leveraging Paradigm’s solutions, collaborating effectively with internal and external partners, and helping create an exceptional customer experience. This position is fully remote and offers a consistent schedule of Monday through Friday, 12:00 PM – 8:30 PM EST. Responsibilities: - Primarily responsible to receive and answer phone calls in a professional, timely manner, assisting with processing Durable Medical Equipment (DME) and Home Health (HH) referrals. - Communicate messages to internal team in an effective, efficient manner. - Maintain payer billing location information as well as adjusters and case managers' information. - Process DME and HH billing for mailing as assigned. - Create DME and Home Health referrals, create files, and maintain applicable data with appropriate document file management for all incoming faxes, invoices, clinical notes, and prescriptions. - Assist with implementing and maintaining new customers in company's proprietary software. Complete unmatched e-claim reports. - Notify appropriate internal departments regarding new referrals. - Responsible for appropriately managing incoming mail. Follow up as appropriate with co-workers, supervisor, or referral sources as needed. - Responsive to inquiries within given timeframes and within established policy. Appropriately follow up with supervisor, co-workers or residents regarding reported complaints, problems, and concerns. - Assist with special projects as assigned. - Positively support the mission, values, and vision of Paradigm through effective communication with internal and external customers, serve as positive role model, demonstrate excellent customer service, and comply with all applicable regulatory requirements and Quality Assurance initiatives. - Maintain reliable and predictable attendance during scheduled work hours. Qualifications - Education/Training: Some college credit and/or experience in a related discipline. - Experience: At least one year of experience working with Injured Workers or Workers’ Compensation Insurance. One (1) year of related experience may be considered in lieu (e.g., DME, insurance, healthcare, physician practice, and orthotics). - Skills: - Excellent communication skills, verbal and written. - Proficient in reading, grammar, and mathematics. - Strong computer skills (e.g., Outlook, Excel, Word, Teams, proprietary software for which training will be provided). - Accuracy and efficiency required. - Excellent organizational, prioritization and multi-tasking skills. - Knowledgeable of medical terminology. - Excellent customer service skills required. - Maintain Confidentiality of all data, including ensuring protection of injured workers' rights, Protected Health Information (PHI), employee, and operations data. Knowledgeable of injured worker’s rights and ensure an atmosphere which allows for the privacy, dignity, and well-being of that injured worker. - Equipment/Machinery Used: Standard office equipment including phones, calculators, copiers, scanners, fax, laptop/PC, copiers, various computer programs, mailing equipment, etc. Benefits - Health and wellness – PPO, HDHP, and HMO health insurance options with Cigna and Kaiser (CA employees only). - Financial incentives – Competitive salaries, 401(k) matching contributions, employer-paid life and disability insurance, flexible spending and commuter accounts, and employer-matched HSA contributions. - Vacation - Paid time off and personal holiday programs for work-life balance. - Volunteer time – One paid day per calendar year for community engagement. - Learning and development – Support for continual learning and growth through the Learning Excellence at Paradigm (LEAP) program.

United States

$19 - $21 / hour

Intake Coordinator

Luminare Health

Experience. Solutions. Results.

Intake Coordinator6 days ago

Full Time Remote Mid LevelTeam 1,001-5,000H1B No Sponsor

Role Description The Intake Coordinator is responsible for providing quality service by accurately and respectfully triaging telephone, written and electronic inquiries from employees/members, providers, and clients. Inquiries include a variety of topics such as: - Pre-certification requests - Benefit verification - Status requests The HCM Operations Intake Coordinators service business for Luminare Health, Small Business Benefits, and key clients. Qualifications - High School Diploma or GED equivalent - Communicate in a positive and effective manner in both oral and written communication - Read and interpret documents, criteria, instructions, and policy & procedure manuals - Write/create routine correspondence and reports - Speak effectively with clients, physicians, providers, families in crisis, community agencies, co-workers, and senior management - Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals - Compute rate, ratio, and percent - Apply common sense understanding to carry out instruction furnished in written, oral, or diagram form - Deal with problems involving several concrete variables in standardized situations - Evaluate problems, develop alternative solutions, and identify trends and patterns - Capable of working in an environment that requires organization and prioritization in order to address time-sensitive assignments - Excellent interpersonal skills - Perform multiple tasks simultaneously - Maintain high level of confidentiality, flexibility, and willingness to learn new tasks - Work in a dynamic team-oriented environment - Work independently with minimal supervision or instruction Requirements - Medical coding and/or transcription certification (preferred) - Previous experience in a healthcare or insurance environment (preferred) - Previous experience in a call center (preferred) - Experience with Microsoft Office (preferred) Benefits - Health and wellness benefits - 401(k) savings plan - Pension plan - Paid time off - Paid parental leave - Disability insurance - Supplemental life insurance - Employee assistance program - Paid holidays - Tuition reimbursement - Other incentives Company Description At Luminare Health, our people are what set us apart. Their expertise, dedication, and passion for service excellence are the foundation of our success. We're committed to helping our employees grow through thoughtful development opportunities, meaningful work, and a culture that values collaboration and continuous improvement. When you join Luminare Health, you join a purpose-driven team focused on making healthcare simpler, better, and more affordable.

United States

$18 - $34 / hour

Job Closed

Clearance Specialist – Intake Coordinator – Infusion

Soleo Health

Simplifying Complex Care

Intake Coordinator8 days ago

Full Time Remote Mid LevelTeam 501-1,000Since 2013H1B No Sponsor

View details: Clearance Specialist – Intake Coordinator – Infusion

• The Clearance Specialist is responsible for processing new referrals including but not limited to verifying patient eligibility, test claim adjudication, coordination of benefits, and identifying patient estimated out of pocket costs. • Perform benefit verification of all patient insurance plans including documenting coverage of medications, administration supplies, and related infusion services. • Responsible to document all information related to coinsurance, copay, deductibles, authorization requirements, etc. • Calculate estimated patient financial responsibility based off benefit verification and payer contracts and/or company self-pay pricing. • Initiate, follow-up, and secure prior authorization, pre-determination, or medical review including reviewing and obtaining clinical documents for submission purposes. • Communicate with patients, referral sources, other departments, and any other external and internal customers regarding status of referral, coverage and/or other updates as needed. • Refer or assist with enrollment any patients who express financial necessity to manufacturer copay assistance programs and/or foundations. • Generate new patient start of care paperwork.

United States

$23 - $27 / hour

Intake Coordinator

Pennant Group

Cornerstone Home Health and Hospice is a leading provider of Home Health, Hospice, and Home Care services. We specialize in delivering skilled, compassionate, and patient-centered care directly in the home, supporting individuals with a wide range of clinical and personal care needs. Our Home Health services include skilled nursing, medication management, wound care, physical therapy, occupational therapy, speech therapy, and chronic disease management. In our Hospice division, we focus on end-of-life care, pain and symptom management, and emotional and spiritual support for patients and their families. We are driven by our CAPLICO values—Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, Ownership—which guide our commitment to delivering life-changing service in every community we serve.

Intake Coordinator10 days ago

Part Time Remote Mid LevelTeam 1,001-5,000

Role Description Do you have a passion for health care and a passion for life? If so, join the team that is committed to providing excellence in nursing and life-changing care! Horizon Home Health & Hospice West is looking for an Intake Coordinator in the Caldwell, Idaho area who is compassionate, has strong clinical skills, and enjoys being a part of an amazing team. The Intake Coordinator I communicates and coordinates with patients, families, and physician offices. Responsibilities include: - Processing referrals and coordinating patient care. - Assisting to ensure smooth clinical operations. - Maintaining strong community relationships. - Helping ensure adherence to regulations, policies, and procedures. Responsibilities - Respond to incoming phone calls to handle referrals, scheduling, and coordination of details to support field staff, patients, families, and referral sources. - Build and maintain strong relationships with referral sources and other community contacts. - Assist field staff with information, scheduling, and workflow. - Responsible for Homecare Homebase workflow appropriate to the Intake and PCC roles. - Work with the office team to provide other types of office support as needs dictate. Qualifications - At least 5 years experience in Home Health and/or Hospice. - Strong written and oral communication skills in person and over the phone. - Excellent customer service skills. - Strong team skills. - Organized. - Flexible—responds well to changing priorities and conditions. Company Description Horizon Home Health and Hospice is one of Idaho's oldest and largest Home Health agencies. We have been in business for over 20 years and currently have 8 branches from Fruitland to Pocatello. We pride ourselves on our quality of care and ethical business practices as well as our foundational Core Values: - Celebrate - Accountability - Passion for Learning - Love one another - Intelligent Risk Taking - Customer Second - Ownership Horizon is Idaho’s Employer of Choice and we want you to join us as we provide life-changing service to all those we touch.

United States

Pasa Sustainable Agriculture

Job Closed

Intake Coordinator

Intake Coordinator10 days ago

Full Time Remote Mid Level

Role Description Pasa seeks a detail-oriented project manager with a comprehensive understanding of, and ideally experience with, Pasa's programs and services. This role will steward farmers through a resource-and-services path to appropriate technical assistance providers. The Intake Coordinator will maintain contact with farmers through the completion of the farmer application and enrollment process. The Intake Coordinator will also provide support to farmers to grow their farm businesses. In this role, they will review and approve farmers' planned use of available funds to ensure compliance and project alignment. This is a primarily remote position with in-person workdays and 2-3 annual in-person staff retreats. All employees are required to attend our annual Sustainable Agriculture Conference, which takes place each February in Lancaster, PA. Employees are required to live within the program service area, which extends from Maine to South Carolina and west to Ohio. Employees must comply with Pasa's remote employee policies. Responsibilities - Initiate and determine a service path for farmers who apply for technical assistance and business development funds. - Lead the Business Development and Planning support requests from farms, including advising on: - Business development and other financial planning - Brand building and marketing - Market access and expansion planning - Food safety protocols and certifications - Other specialized support, such as post-harvest handling and storage logistics - Track farmers and projects using predetermined systems with care and attention to detail, including: - Clear and open communication - Provide pragmatic guidance and feedback that centers farmers' visions - Relationship management - Resource allocation tracking and follow-up - Identifying and clearing stuck points - Work closely with internal program area leads to move farmers through the service application and enrollment process. - Adhere to contract parameters and stipulations. - Ensure information is available and clearly understood across internal and external stakeholders. - Embrace change and adapt to meet farmers' and staff members' needs amidst an evolving, dynamic process. - Contribute to the continuous improvement of internal tools and systems. Qualifications - Demonstrated experience and knowledge of multiple Business Development areas, including: - Business Development and Planning - Farm Financial Planning - Brand Building and Marketing - Market & Event Material - Food Safety, Certification, and Planning - Other Wash/Pack Station and Post-Harvest Handling Cooling, Storage, and Logistics - Demonstrable relevant experience in project management & technical assistance experience. - Firsthand experience farming or working with farmers. - Strong communication skills to help farmers realize the full potential of their project. - Knowledge of Salesforce, Monday, and/or similar project management and database management tools. - Commitment to the principles of anti-oppression. - Ability to manage multiple projects on different timelines. - Detail oriented. Preferred Qualifications - Sales or customer service experience. - Knowledge of USDA programs and services. Compensation This is a full-time position. Annual salary for this position is $68,250. After each year of employment, employees bilingual in English and Spanish are eligible for a $1,000 bonus (up to 5 years maximum). Benefits include: - Health, vision, and dental insurance - Company wellness plan contributions - Pre-tax health and dependent care flexible spending accounts - 401K retirement match - Flexible scheduling - Fifteen paid holidays - A generous leave policy - Work computer and peripherals provided - Travel expenses and mileage reimbursement This is a term-limited position, effective through April 2028. This position is funded through a grant from the U.S. Department of Agriculture. Any specified term is based on mutual consent and may be terminated at will, with or without cause, by either party without prior notice to the other, unless otherwise prohibited by law. Probationary Period Employees are required to complete a six (6) month probationary period from the date of hire. During this period, the organization will evaluate performance, adherence to policies, professional conduct, and alignment with the organization's mission and values. Employment during the probationary period may be terminated in accordance with organizational policies and applicable law. How to Apply Click the “Apply” button and submit the information requested (e.g. resume, cover letter, and/or portfolio), then respond to the questionnaire provided. The application will remain open until July 22, 2026. Initial interviews will be conducted remotely via Zoom beginning July 27. The anticipated start date for this position is mid-to-late August. If you have any questions, please contact jobs@pasafarming.org.

United States

$1K - $68.3K / year

Full Time Remote Mid Level

Intake Coordinator

The Treetop ABA Therapy

Intake Coordinator15 days ago

Company Site

Role Description We’re seeking a motivated and compassionate Intake Coordinator to be the first point of contact for families seeking life-changing ABA therapy services. This fast-paced, people-focused role is ideal for someone who thrives on meaningful conversations, enjoys achieving goals, and loves helping families begin their journey with us. - Be the first friendly voice families hear when they reach out for services - Manage 75–100+ inbound and outbound calls daily - Explain our programs clearly and guide families through the intake process - Follow up to collect insurance, documentation, and consents - Track progress in Salesforce and other systems - Meet and exceed performance goals for responsiveness, conversion, and completion - Collaborate with internal teams to ensure a smooth, welcoming onboarding experience Qualifications - 1+ year of experience in sales, outreach, intake, or client-facing roles - Comfortable in a fast-paced, phone-driven environment - Excellent communication and persuasive skills - Driven by results, goals, and bonus opportunities - Familiarity with Salesforce or other CRMs preferred - Detail-oriented, organized, and strong at follow-through - High school diploma required; associate’s or bachelor’s degree preferred - Experience in ABA, healthcare, or behavioral health is a plus - Bilingual Spanish/English skills preferred Requirements - Must reside in the USA - Schedule: 9:00 a.m.–5:00 p.m., 10:00 a.m.--6:00 p.m., 11:00 a.m.--7:00 p.m. - Job Type: Full-Time Benefits - $45,000-$60,000 annual salary based on experience - Performance-based bonuses and incentives - Health, vision, and dental insurance, PTO, and paid holidays - 401(k) with employer match - Opportunities to grow with a fast-expanding, mission-driven organization - A supportive team environment where your impact is valued every day

United States

$45K - $60K / year

Intake Coordinator – Health Plan

Sanford Health

Dedicated to the work of health and healing.

Intake Coordinator23 days ago

Full Time Remote Mid LevelTeam 10,001+Since 1894H1B Sponsor

View details: Intake Coordinator – Health Plan

• Serves as a support to health plan teams by completing administrative tasks and coordinating activities. • Manages all mailings to members and is responsible for necessary correspondence. • Documents all member/provider interaction in member database software per expected workflow. • Must project a positive and professional image. • Must be able to interact compassionately with members on a one-on-one basis and anticipate their needs through careful listening and patience. • Must be highly organized and able to handle multiple tasks under constant pressure. • Utilization management performs resource benefit policy management, triages inbound and outbound calls, processes intake requests, completes data entry and assigns cases to appropriate clinical team members. • Supports medical management programs and operations.

South Dakota + 1 more

$16 - $25 / hour