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Parallels is a top VDI/EUC product helping businesses since 1999. Whether it’s desktop or cloud, on-prem or hybrid, Parallels has a solution to help your company optimize the speed and security of your work environment at an affordable price. Parallels is committed to an inclusive, barrier-free recruitment and selection process and work environment.
Role Description We’re looking for an experienced Data Analyst to help us change the way the world works, with Parallels: anytime, anywhere, any-device productivity. Here, you’ll develop, implement, and maintain leading-edge analytic systems, taking complicated problems and building simple frameworks. As a Data Analyst, you will: - Develop, implement, and maintain leading-edge analytic systems, taking complicated problems and building simple frameworks. - Interpret data, analyze results using statistical techniques and provide ongoing reports and in-depth analysis aimed at identifying opportunities and optimizing strategies. - Develop and implement data analytics and other strategies that optimize statistical efficiency and quality. - Proactively analyze data to answer key questions from stakeholders or out of self-initiated curiosity with an eye for what drives business performance, investigating and communicating areas for improvement in efficiency and productivity. - Acquire data from primary or secondary data sources and integrate to create a holistic view of our strategies in action. - Identify, analyze, and interpret trends or patterns in complex data sets. - Plan, design, and create reports, cubes, dashboards, and models for executives and other business users to meet strategic and operational needs. - Filter and “clean” data by understanding expected patterns and identifying outliers and unexplained variances. - Work with internal Data engineering and management teams to solve complex data problems around quality and tracking to constantly improve trust in the analytics produced. - Work with management to prioritize business and information needs. - Locate and define new BI improvement opportunities. Qualifications - Bachelor’s degree in Mathematics, Computer Science, Economics, or Statistics. - 3+ years’ experience mining, understanding and interpreting data as a data analyst. - Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy. - Adept at queries, report writing, and comfortable presenting findings to Senior Executives through sharp visualization. - Strong knowledge of and experience with reporting packages (Tableau, Power BI), databases (SQL, etc.) and knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS, etc.). - Technical expertise regarding data models, database design development, data mining and segmentation techniques. - Prior experience with database and model design and segmentation techniques. - Proven success in a collaborative, team-oriented environment. Benefits - Fully remote workspace. - No pressure to work in an office whatsoever. - Flexible hours. - Supportive and energetic team environment. Company Description Parallels is a top VDI/EUC product helping businesses since 1999. Whether it’s desktop or cloud, on-prem or hybrid, Parallels has a solution to help your company optimize the speed and security of your work environment at an affordable price. Our products enable millions of connected knowledge workers around the world to do great work faster. Our success is driven by an unwavering commitment to deliver a broad portfolio of innovative applications – including Parallels RAS, Parallels Desktop Enterprise, and Parallels DaaS, among others.
Role Description The GMS Analyst provides forecasting, modeling, and data analysis to support capacity and budget planning for the GMS field organization. This role informs resource allocation decisions and supports management of Hallmark’s largest non-product budget. - Assessing capacity across service, installation, extended services, and SBT inventories - Preparing monthly and quarterly recaps - Developing installation schedules for large-scale projects while balancing territory capacity - Analyzing wage rate data and time/cost estimates This role partners with internal teams and customers, manages Power BI dashboards, and translates data into actionable insights. The Analyst collaborates across teams and communicates findings clearly to support informed decision-making and integration into business processes. Qualifications - Bachelor’s degree or 4 years of professional work experience - At least 1 year of professional analytics or data science experience - Experience with Microsoft platform (Word, PowerPoint, Excel, SharePoint, Teams, Outlook) Requirements - Bachelor’s degree in Business, Economics, Statistics, Math, Engineering, Finance, Data Science or a quantitative field - Working knowledge of GMS Field Merchandising Teams - Familiarity with Power BI dashboards - Experience with utilizing databases and large data sets for analytical purposes - Strong desire to explore various data sources to uncover hidden trends and opportunities for efficiency - Ability to simplify large and complex problems and determine data driven actionable insights - Proven track record of utilizing technical and business acumen to drive strategy and solutions - Aptitude in the following competencies: Analytics, Strong Communication, Project Management, Leadership, Problem Solving, Customer Focus, Dealing with Ambiguity, Organizational Savvy, Time Management Benefits - Competitive salary range of $75,000 - $95,000 - U.S.-based remote role with access to virtual tools and team support - Annual merit-based increases aligned with individual and company performance - Medical, dental, and vision plans - Paid time off - 401K with company match - Profit-sharing
Role Description The Data Entry Operator is responsible for processing child support payments according to Standard Operating Procedures. Other duties, as assigned. Key Functions/Basic Duties - Process child support payments, both paper and electronic form, in the SDU system in accordance with Standard Operating Procedures. Qualifications - High school diploma or equivalent. - At least one year prior experience in data entry or other related field. - An equivalent combination of education and experience that provides the knowledge, skills, and abilities needed to perform the duties assigned. Requirements - Fluent in English. - Proficient in data entry skills including keyboard, mouse, and 10-key pad. - Experience and knowledge of software such as Microsoft Word, Excel, and other Windows products. - Must be able to pass typing test. - Must reside in one of the following states for consideration: AL, FL, GA, KS, MO, NC, OH, OK, SC, TN, TX, WV. - Successful candidate must be able to work the following schedule: Monday - Friday: 7:00 am ET - 11:00 am ET. - Must have a private area to work and space to set up equipment and high-speed internet connection. - Contingent on passing background check and drug test. Benefits - Work From Home!!! - Paid Training. - Bi-annual Bonuses to those Who Qualify!. - Quick PTO accrual. - Career Growth Opportunities. - Wear Your PJs, Holiday Gifts. - Exciting, Fun and Supportive Virtual Work Environment. - Coworkers Who Feel Like Family; We celebrate you!
National Grid is pioneering ways to decarbonise the energy system; from building interconnectors to allow the UK to share clean energy with our neighbours in Europe, to investing in renewable energy generation in the United States.
Role Description The AI & Data Director will be responsible for leading and executing the US Data and AI strategy, driving data maturity across US Gas and Electric business areas, and ensuring that data and AI are leveraged to deliver measurable business value. This role will define the vision, strategy, and roadmap for data and AI initiatives, fostering a culture of data-driven decision-making while ensuring governance, compliance, and innovation, and alignment with National Grid’s Enterprise Data and AI Strategy. Reporting directly to the New York & US Electric and Gas Chief Information & Digital Officer, this person will be a motivational leader providing strategic direction, mentorship, and feedback, while modelling National Grid’s leadership values to foster a high-performing, delivery-oriented team environment. The role will partner closely with the enterprise data organization, business unit leaders, and technology teams to ensure data and AI capabilities are embedded into operations, enhancing customer experiences and operational efficiency. This is a unique opportunity to lead a data and AI organization that will help solve some of the most challenging and aggressive climate-change goals in the world. Key Accountabilities - Develop and Implement Comprehensive Data and AI Strategy - Build upon and execute the US data and AI strategy that aligns with organizational goals and drives data maturity across all business areas. - Identify key areas of business value, set clear objectives, and establish a roadmap for initiatives. - Partner with product, architecture, and functional leadership to integrate data and AI into product roadmaps and operational processes. - Manage the data and AI budget, with ongoing focus on personnel, vendor, and capital expenditures. - Drive Innovation and AI Adoption - Lead efforts to innovate and adopt AI technologies in partnership with the enterprise team. - Stay updated with the latest AI trends and ensure the organization leverages AI to improve operations, enhance customer experiences, and gain a competitive edge. - Foster a data-driven culture - Increase data literacy across the organization, ensuring employees understand the value of data and AI, and promoting the use of data in decision-making processes. - Partner closely with the enterprise data organization to embed data capabilities into business operations. - Champion cultural change toward rapid deployment and continuous improvement in data and AI capabilities. - Ensure Data Governance and Compliance - Establish and maintain strong data governance practices to ensure data quality, security, and compliance with relevant regulations. - Implement data management frameworks and oversee governance initiatives. - Build and manage a strong Data team - Oversee relationships with consultants, vendors, and contractors, supporting negotiation of statements of work and business terms with suppliers. Qualifications - Strong track record in data strategy, governance, analytics, and AI leadership, with significant experience in senior management roles. - Strong leadership and people management skills, with demonstrated ability to build and lead large, high-performing teams, and foster a data-driven culture. - Excellent communication skills, able to develop, document, and explain data and AI strategies to diverse audiences. - Proven track record of delivering measurable business outcomes through data and AI initiatives. - Bachelor’s degree in Data Science or related discipline required; advanced degree or MBA preferred. Requirements - Deep expertise in data strategy, governance, analytics, AI/ML, and related technologies (e.g., cloud platforms, data warehouses, data lakes, BI tools, MLOps). - Brings a mindset that embraces innovation and questions conventional wisdom. - Expert in emerging trends in data and AI, and able to translate them into actionable strategies. - Proven ability to recruit, lead, mentor, and develop high-performing data and AI teams. - Excels at partnering across multiple functions to facilitate prioritization into actionable plans. - Demonstrated experience in establishing and maintaining data governance, quality, and compliance frameworks. - Focused on building a culture that understands and responds to customer needs through data-driven insights. - Ability to communicate complex data and AI concepts clearly to diverse audiences, from executives to technical teams. - Experience using AI and automation to increase operational efficiency and create competitive advantage. - Skilled in managing budgets, resource plans, and investment initiatives for data and AI functions. Benefits - Competitive salary range: Between $186k - $315k. - Opportunities for professional development and growth. - Inclusive work environment that values diversity. Company Description National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities, and protected veterans to join the National Grid team.
One of the world's foremost science and technology companies, Danaher is a global corporation that was founded in 1969 and has been developing, producing, and advertising pioneerin
Role Description The Commercial Data, Senior Analyst is responsible for creating and maintaining commercial dashboards, in addition to providing analysis and reporting commercial KPIs. This position reports to the Sr. Manager, Forecasting and Insights and is part of the Commercial Excellence team located in Fargo, North Dakota and will be fully remote. In this role, you will have the opportunity to: - Establish Analytics and Reporting Standard Work: - Maintain detailed documentation of report specifications, development scripts, and standard procedures for completing reports. - Develop best practices for data hygiene and governance. - Collaborate with the IT team to establish necessary infrastructure and processes required to deliver Commercial reporting. - Develop Reports and Dashboards: - Create user-friendly and scalable reports and dashboards in Power BI, HubSpot, Excel, PowerPoint. - Consider usage scenarios, administration, standardization, integration, governance, adoption, and future growth. - Collaborate with business teams to gather reporting requirements and specifications to create clear, repeatable metrics that meet business analysis needs. - Provide insights and Commercial trends: - Monitor, analyze and ultimately action field intelligence with internal stakeholders, including development and tracking of KPI’s. - Share insights and support Commercial initiatives by providing analysis and summarized data to communicate trends and gaps to the business. - Verify Data Accuracy and Integrity: - Conduct data validation checks, resolve data quality issues, monitor data hygiene within CRM and reporting tools. - Ensure compliance with data privacy regulations and security protocols to protect sensitive information. Qualifications - Bachelors degree required; Analytics or similar discipline is preferred. - 5+ years of professional experience in data analysis with experience supporting commercial sales organizations; Life Sciences or Diagnostics industry strongly preferred. Requirements - DATA REPORTING & ANALYSIS: Broad and deep understanding of data analysis concepts to facilitate the research and analysis of commercial and operational key performance indicators (KPIs). - REPORTING TOOLS: Advanced expertise in Microsoft Excel and analytics, including building advanced excel models (i.e. advanced pivot tables, complex lookups, conditional formulas, power pivot and power query), relationship models, DAX and advanced proficiency in visualization tools such as Power BI, Tableau, etc. - DATA MANIPULATION: Experience and proficiency managing and cleaning large databases and integrating sets of raw data, with extreme attention to detail and the intellectual curiosity to investigate potential data integrity issues. Intermediate to Advanced knowledge and experience using SQL, Power BI dataflows, Python and VBA. Benefits - Comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees. - Flexible, remote working arrangements for eligible roles. - Annual salary range of $100,000 - $115,000, eligible for bonus/incentive pay.
CDC Foundation is a nonprofit organization that helps the Centers for Disease Control (CDC) build partnerships with philanthropies, corporate entities, outside groups, and individu
Role Description In the United States, more than 4,300 people on average die from unintentional drowning each year. Drowning prevention strategies can prevent these tragedies from occurring, but knowledge gaps exist in fatal and nonfatal drowning data and understanding how to effectively implement interventions. The CDC Foundation is working in partnership with the Alaska Department of Health to provide a term-limited position within the Alaska Department of Health to identify opportunities to strengthen drowning data collection and surveillance and describe burden and circumstances of drowning in Alaska. The Data Analyst will support the independent design, development, and implementation of epidemiological surveillance, research, evaluation, and dissemination to support drowning prevention activities. Under this project, the Data Analyst will serve as a focal point to identify additional sources of drowning data, collect detailed information on the circumstances of drowning and exposure to water from these sources and collate this along with existing data to report on the burden and circumstances of fatal and nonfatal drowning. The Data Analyst will work under the general direction of the Division of Public Health within the Alaska Department of Health. Responsibilities - Supports the planning, implementation, and completion of an original study or project or a phase of a program either with or without previously established procedures. - Provides data, information and statistics which can be used for planning, descriptive analysis, interpretive analysis and for reporting on fatal and nonfatal drowning. - Develops methods of measuring and evaluating characteristics, traits or programs for analysis to provide a better understanding of the burden of drowning in Alaska. - Gathers, compiles, analyzes and interprets qualitative and quantitative data. - Analyzes reporting procedures and methods of compiling data to recommend methods of improving efficiency of collection of data on fatal and nonfatal drowning. - Collaborates and participates in meetings with internal and external subject matter experts across departments or agencies, and other project partners. - Performs other related work as required, including but not limited to data abstractions for the Alaska Violent Death Reporting System and collaborating with Tribal partners on drowning prevention projects. Qualifications - Bachelor’s degree in Public Health, Statistics, Epidemiology, Biostatistics or related field. - At least three years of experience conducting analysis of both qualitative and quantitative public health data with a Bachelor’s degree, or one year of relevant experience with a Master’s degree. - Knowledge of research methods, statistical theory, and techniques; current economic and social theory, principles and problems. - Ability to plan, direct and carry out difficult research and statistics projects; analyze and interpret complex data. - Intermediate skills in statistical analysis in R is required. - Organizational skills demonstrating high attention to detail and the ability to organize multiple priorities. - Strong written and oral communication skills. - Experience working collaboratively with diverse stakeholders and engaging in strategic partnerships and strong interpersonal skills required for teamwork and interaction with people across the CDC Foundation and with external partners. - Strong understanding of drowning or other injury prevention epidemiology. - Ability to work well both independently and as a member of a multidisciplinary team. Company Description The CDC Foundation is a smoke-free environment. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, national origin, age, mental or physical disabilities, veteran status, and all other characteristics protected by law. We comply with all applicable laws including E.O. 11246 and the Vietnam Era Readjustment Assistance Act of 1974 governing employment practices and do not discriminate on the basis of any unlawful criteria in accordance with 41 C.F.R. §§ 60-300.5(a)(12) and 60-741.5(a)(7). As a federal government contractor, we take affirmative action on behalf of protected veterans.
GovCIO is a service-disabled-veteran-owned small business (SDVOSB) that offers technology services to improve business performance for government organizations.
Title: Lead Cloud Architect - Data Center & Cloud Engineering (Remote) Location: DC-Washington Job Description: United States Suitability/Public Trust Fully remote IT Infrastructure & Network Engineering & Operations **Overview** GovCIO is seeking an experienced **Lead Cloud Architect** with deep expertise in cloud and data center engineering to support the Department of Veterans Affairs (VA) Office of Information Technology (OIT). In this role, you will provide technical leadership across hybrid infrastructure environments, collaborating with senior OIT partners, architects, engineering teams, and business stakeholders to design, modernize, and optimize secure, scalable, and resilient cloud and data center solutions. This position is fully remote, located in the United States. **Responsibilities** + Develop a deep understanding of VA enterprise infrastructure, including cloud platforms, on-premises data centers, and modernization initiatives + Lead the design and implementation of hybrid cloud and data center architectures, ensuring alignment with VA strategic objectives + Create and maintain architecture artifacts, engineering standards, technical guidance, and design documentation + Conduct design reviews and provide technical validation for infrastructure and cloud solutions + Drive infrastructure modernization initiatives, including hardware/software refresh, migration, and transformation strategies + Support execution of multi-year modernization roadmaps and platform decommissioning efforts + Perform and oversee advanced engineering analysis, including infrastructure performance modeling and optimization assessments + Lead capacity planning, resource allocation, and performance monitoring to ensure efficient and scalable operations + Architect integrated solutions across on-premises systems and cloud environments, ensuring high availability, resilience, and performance + Ensure all architectures meet VA security requirements and federal compliance standards, incorporating cybersecurity controls into designs + Oversee development of configuration management materials and ensure all engineering artifacts are audit-ready and traceable + Collaborate with program leadership, operations teams, and business stakeholders to support portfolio planning and investment prioritization + Present technical strategies and recommendations clearly to both technical and non-technical stakeholders + Document and communicate value delivery, performance improvements, and modernization outcomes across initiatives **Qualifications** **Required Skills and Experience** + Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field (or equivalent experience) + 12+ years of experience in cloud architecture, data center engineering, or infrastructure leadership roles + Deep expertise in: + Hybrid cloud architecture (AWS, Azure, or similar) + Data center infrastructure (compute, storage, networking) + Infrastructure modernization and transformation initiatives + Strong experience developing architecture artifacts, engineering standards, and technical documentation + Demonstrated ability to lead complex technical initiatives across enterprise environments + Experience with capacity planning, performance optimization, and infrastructure lifecycle management + Strong communication skills with the ability to influence senior stakeholders and cross-functional teams **Preferred Skills and Experience** + Current in one or more of the following certificates: + AWS Certified Solutions Architect (Associate/Professional) + Google Professional Cloud Architect + Microsoft Certified: Azure Solutions Architect Expert + Experience supporting federal agencies, particularly the Department of Veterans Affairs (VA), OIT, VBA, or VHA + Familiarity with advanced modeling and analysis techniques (e.g., performance modeling, computational simulations) + Experience with cloud financial management, cost optimization, or FinOps practices + Experience with tools such as Jira for workflow and collaboration management + Background in enterprise architecture and future-state technology planning **Clearance Required** Ability to obtain and maintain a Suitability/Public Trust clearance. **Posted Salary Range** USD $200,000.00 - USD $250,000.00 /Yr. **Company Overview** GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens. But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer? **What You Can Expect** **Interview & Hiring Process** If you are selected to move forward through the process, here's what you can expect: + During the Interview Process + Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on + A valid photo ID must be presented during each interview + During the Hiring Process + Enhanced Biometrics ID verification screening + Background check, to include: + Criminal history (past 7 years) + Verification of your highest level of education + Verification of your employment history (past 7 years), based on information provided in your application **Employee Perks** At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including: + Employee Assistance Program (EAP) + Corporate Discounts + Learning & Development platform, to include certification preparation content + Training, Education and Certification Assistance* + Referral Bonus Program + Internal Mobility Program + Pet Insurance + Flexible Work Environment *Available to full-time employees Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience. **We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets. **Posted Pay Range** The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
Nike is a global manufacturer and marketer of athletic footwear, clothing, and sports equipment. As an employer, Nike has offered many opportunities for flexible work, such as part
Role Description Design, develop, and implement new decision support solutions that help the business leverage data to make informed decisions; assist the business Product Owner with requirements gathering, documentation, and story creation, while taking ownership of data profiling and analysis of raw and curated data; design data flows to intake financial transactions, develop and test complex business rules, and identify and model data against product and customer attribution to support financial optimization and deep analytics; responsible for building the financial analytic capabilities that transform Nike to meet the challenges of a mixed retail and wholesale future; help the business Product Owner create and drive an agile product backlog within the scrum team as together you work to deliver transformational reporting and analysis; and work with the wider product team to drive roadmaps that provide a larger solution viewpoint and align to stakeholder expectations. Telecommuting is available from anywhere in the U.S., except from AK, AL, AR, DE, HI, IA, ID, IN, KS, KY, LA, MT, ND, NE, NH, NM, NV, OH, OK, RI, SD, VT, WV, and WY. Qualifications - Master’s degree in Data Analytics, Data Engineering, or Information Technology and Analytics - 2 years of experience in the job offered or an analyst-related occupation Requirements - Cloud Data Platforms such as Databricks and Snowflake - Database systems tools such as SQL Server and Teradata - Proficiency with the Microsoft SQL Server suite, including SSMS, SSRS, SSAS, and SSIS - BI Tools like Tableau, Power BI, ThoughtSpot, and Cognos - ETL Tools such as Tableau Prep, Alteryx, Azure Data Factory, and DAG/Airflow systems - DevOps tasks like deployment pipelines, automation, and QA to production replication - Familiarity with AWS services, including EC2, EMR, S3, RDS, and Athena - Python programming with libraries such as Spark and Pandas - Familiarity with REST API development - Knowledge of project management tools like JIRA, Azure DevOps, and Confluence Benefits - We offer a number of accommodations to complete our interview process including screen readers, sign language interpreters, accessible and single location for in-person interviews, closed captioning, and other reasonable modifications as needed.
Creating a future worth living. For patients. Worldwide. Every day.
Role Description The Real Estate Data, Digital & Technology Lead is responsible for defining and executing the global data and digital strategy for the enterprise real estate portfolio. This role establishes the data foundations, technology architecture, and digital ecosystem required to enable informed decision-making, operational efficiency, and innovation across real estate, facilities, and workplace functions. As a key leader within the Global Real Estate Center of Excellence (CoE), this role ensures a single source of truth for real estate data, drives advanced analytics and automation, and enables the adoption of emerging technologies. The position partners closely with IT and business leaders to deliver scalable, secure, and integrated solutions that support global strategy, operations, and ESG objectives. Qualifications - Bachelor’s degree in Data Science, Information Systems, Real Estate, Engineering, or related field required. - Master’s degree (e.g., Data Analytics, Information Systems, MBA, MSRED) preferred. Requirements - 12+ years of experience in real estate technology, data, analytics, or digital transformation in complex global organizations. - Proven experience developing and executing enterprise data strategies and digital transformation initiatives. - Deep expertise in PropTech ecosystems, IWMS/CAFM platforms, and real estate data models. - Strong experience in data governance, master data management, and system integration. - Demonstrated ability to deliver advanced analytics, predictive modeling, and business intelligence solutions. - Experience with automation technologies (RPA, AI, workflow platforms). - Strong understanding of data privacy, cybersecurity, and regulatory requirements. - Proven ability to manage global vendor ecosystems and technology platforms. - Excellent stakeholder management skills, including partnership with IT and executive leadership. - Strong business acumen, with the ability to translate data into strategic insights and decisions. Benefits - Comprehensive benefits package including medical, dental, and vision insurance. - 401(k) with company match. - Paid time off. - Parental leave. - Potential for performance-based bonuses depending on company and individual performance. Physical Demands and Working Conditions The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Little to no travel is expected for this position. Supervision Leads a global team and/or matrix network of data, analytics, and technology professionals. Company Description Fresenius Medical Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sexual orientation, gender identity, parental status, national origin, age, disability, military service, or other non-merit-based factors.
About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information. Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!
Role Description itD is seeking a Data Analyst V to support advanced customer experience analytics initiatives for the Reality Labs Customer Experience organization. This role will drive customer-centric decision-making by analyzing large-scale customer feedback and operational datasets, building predictive models, and delivering actionable insights that improve customer satisfaction, support experiences, and business outcomes. The ideal candidate will bring deep expertise in customer analytics, statistical modeling, and data storytelling, with a proven track record of developing scalable reporting solutions and translating complex data into strategic recommendations for cross-functional stakeholders. Location: Remote – United States preferred Duration: 12 Months Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities - Analyze large and complex customer datasets using advanced analytical and statistical techniques to identify trends, pain points, and opportunities for improvement. - Synthesize customer feedback from surveys, operational systems, behavioral analytics, and support interactions to generate actionable business insights. - Develop predictive models, regression analyses, clustering techniques, and NLP-based solutions to improve customer support and experience outcomes. - Build and maintain dashboards, reporting frameworks, and KPI tracking solutions for Customer Experience and Voice of Customer metrics such as NPS and CSAT. - Integrate transactional, behavioral, and customer feedback data sources to create a comprehensive view of customer journey performance. - Collaborate with cross-functional teams to identify root causes of customer issues and implement data-driven remediation strategies. - Communicate complex analytical findings and technical concepts clearly to both technical and non-technical stakeholders through compelling storytelling and presentations. - Support customer segmentation initiatives and advanced analytics programs focused on customer support optimization and predictive insights. Internal Responsibilities - Attend regular internal practice community meetings. - Collaborate with your itD practice team on industry thought leadership. - Complete client case studies and learning material (blogs, media material). - Build out material to contribute to the Digital Transformation practice. - Attend internal itD networking events (in person and virtual). - Work with leadership on career fast-track opportunities. Qualifications - Bachelor’s degree in Analytics, Statistics, Mathematics, Computer Science, Engineering, or a related quantitative field. - 6+ years of experience in data analytics, data science, or related disciplines. - 3+ years of experience supporting Customer Experience, Customer Support, or Voice of Customer analytics initiatives. - Strong programming skills in Python, SQL, and R. - Advanced experience with Python Pandas and complex data structures. - Strong experience working with temporary tables and advanced SQL querying techniques. - Experience with statistical modeling, regression analysis, NLP, and customer segmentation methodologies. - Experience developing dashboards and visualizations using Tableau, Power BI, or similar tools. - Experience working with CX/VoC metrics including NPS, CSAT, surveys, and customer feedback analytics. - Ability to communicate analytical insights effectively to technical and business stakeholders. - Proven experience collaborating with cross-functional teams in fast-paced environments. Preferred Qualifications and Skills - Master’s or Ph.D. degree in a quantitative field. - Experience with machine learning frameworks and predictive analytics methodologies. - Familiarity with machine learning libraries such as Pandas, scikit-learn, TensorFlow, or PyTorch. - Experience supporting customer analytics within consumer electronics, retail, or customer support environments. - Familiarity with Reality Labs or emerging technology products. - Experience leveraging AI-driven approaches to accelerate analytics and identify operational risks proactively. Education - Bachelor’s degree in a relevant quantitative field or equivalent work experience required. - Master’s or Ph.D. degree preferred. Benefits - Comprehensive medical benefits. - 401k plan. - Paid holidays. - Networking & career learning and development programs. Company Description About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching. We are growing and we want to see you grow!
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