Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Sr Mobile Diesel Tech Management Level Individual Contributor Flexible Work Option Can work remotely but need to live in the specified city, state, or region Travel % Yes 100% of the time Work Shift Evening Compensation Hourly base pay rate is $32.26 - $48.41/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description *** If you have any questions or to connect with a recruiter while your application is being reviewed, please Text DFS3 to 317-597-8130 *** ****Equal Opportunity Employer, Disabled/Veterans Encouraged to Apply**** Days: Mon - Fri (Weekends per customer needs) Hours: 1pm to 11pm Cox Fleet keeps your fleet moving! Headquartered in Indianapolis, Cox Fleet has grown to become one of the largest fleet maintenance companies in the country. Cox Fleet is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Cox Fleet also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime. Cox Fleet is currently hiring a Sr. Mobile Diesel Technician. The Sr. Mobile Diesel Technician will be responsible for performing licensed DOT inspections, Preventative Maintenance inspections, light and advanced repairs, advanced mechanical/hydraulic/electrical and electronic diagnostics, and other duties as assigned. Heavily relied upon for advanced diagnostics and triage of complicated repairs by Mobile Diesel Technician I/II. Considered the Lead on jobsites by customers and Technicians. Functions as a consultant on the customer's behalf. A successful Sr Mobile Diesel Technician complies with all company policies and achieves high level performance metrics. DUTIES: - Perform scheduled preventative maintenance (“PM”), DOT Inspections and follow up repairs on light, medium and heavy-duty vehicles in a mobile/field environment. - Perform minor adjustment and repairs on various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc. - Diagnose, adjust, and repair various types of truck equipment including, but not limited to the following: Electrical/Brake/Cooling Systems, Starters/Alternators, Air conditioning systems, Fan clutches, Engine electronics, Diesel steering systems, Engines (gas and diesel), Transmissions (manual and automatic), Clutches, Differentials, etc. - Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers and pressure gauges. - Road test vehicles to diagnose malfunctions and to ensure that they are working properly. - Identify problems, determine accuracy and relevance of information, using sound judgment to generate and evaluate alternatives. - Independently manage parts inventory and equipment provided on company-issued service truck and perform periodic reconciliation. - Maintain and operate company-issued service vehicle, conduct safety checks, and pre-/post-trip inspections of vehicle. - Work with and listen effectively to clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations. - Manage concurrent assigned tasks, making effective judgments as to prioritizing work related activities and time allocations. - Use hand tools, precision instruments, as well as Diesel tools, welding equipment, lift and jacks. - Document according to company standards and upload pictures of work performed, parts used, and all findings observed on Repair Orders (“RO”) using company-issued iOS device and our proprietary TRAIT application. - Accurately complete DOT forms and all other forms of documentation in timely fashion. - Work with a high degree of independence and manage own daily schedule. - Maintain a high level of productivity and be able to work within or close to most Standard Repair Times. - Obtain parts from approved local and national vendors as necessary for the repairs to be performed. - Communicate with management and support team via email or phone to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes. - Perform all work in compliance with organizational safety, health and environmental policies, and federal regulations, to include OSHA, EPA, and DOT. - Maintain company issued service truck, conduct safety checks and daily pre/post trip inspections. REQUIREMENTS: - High School Diploma/GED and 3 years’ experience in a related field. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline; or 5 years’ experience in a related field. - At least 3 years of experience with refrigerated equipment - Possess and supply a set of hand tools necessary to perform required job duties. - OEM training and certifications are preferred. - Participate in and complete all-in company required training - Possess and supply a set of hand tools necessary to perform required job duties. - This position follows regulations issued by the Department of Transportation’s (DOT) Federal Motor Carrier Safety Administration (FMCSA). Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment. - A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in leu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required. - Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older. - Safe drivers needed; valid driver’s license required. Candidate must hold a valid state-of-residence driver’s license, be able to obtain and maintain their Driver Qualification File. REQUIRED CERTIFICATIONS OR OBTAINED WITHIN 18 MONTHS - ASE T8 (PMI) certification - ASE 608/609 certification* PREFERRED CERIFICATIONS - ASE T2 (Diesel Engines) certification - ASE T3 (Drivetrain) certification - ASE T4 (Brakes) certification - ASE T5 (Suspension) certification - ASE T6 (Electrical and Electronic Systems) - ASE T7 (HVAC) certification - ASE A8 (Engine Performance) certification - ASE L1 (Advanced Engine Performance Specialist) - ASE L2 (Electronic Diesel Engine Diagnosis Specialist) certification SKILLS & ABILITIES - Understand the implications of new information for both current and future problem-solving and decision-making. - Ability to lift, bend, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work - Ability to exert oneself physically over long periods of time without tiring, which may include performing repetitive tasks. - Communicates information (for example, facts, ideas, or messages) in a succinct and organized manner. Engages in effective two-way communication with individuals and groups. - Ability to determine the type of tools and equipment needed. - Ability to accurately judge which of several objects is closer or farther away from the observer, or the distance between an object and the observer. - Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Why Cox Fleet? - Weekly pay – get paid every Friday for added convenience and financial flexibility - Safe driving & tech efficiency bonuses - Safety boots & safety glasses reimbursement - Extreme weather gear (cold & hot) - Uniforms provided with laundry service where available - Take the service truck home daily (stop paying for gas!) - Tablet & company cellphone provided - Technical training provided to advance your career - Dedicated career path – Over 50% of our front-line managers are promoted from within Benefits: - Health, dental, vision insurance starts DAY ONE of employment. - 401(k) matching starts after 90 days, 100% match up to 6% contribution and an additional 2% discretionary contribution by the company. - Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company. - Tuition Assistance/Reimbursement - Adoption/Surrogacy assistance - Pet Insurance - Multiple ERG, diversity groups, and company paid volunteer hours. - Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more. Benefits Employees are eligible to receive a minimum of 6.67 hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We are seeking a motivated Customer Service Representatives to serve as the first point of contact for customers. This is a 1099 Independent Contractor position. In this role, you will handle inquiries, resolve issues, and deliver a positive customer experience to our client's customers. - Respond to customer inquiries via phone, email, and live chat in a timely and professional manner. - Resolve customer issues and complaints with empathy and efficiency. - Maintain accurate and detailed records of customer interactions and transactions. - Provide product and service information to customers and assist with troubleshooting. - Collaborate with other departments to ensure customer issues are resolved promptly. - Identify and escalate priority issues to the appropriate team members. - Follow up with customers to ensure their issues are fully resolved and they are satisfied with the service. - Contribute to the development and improvement of customer service processes and procedures. Qualifications - High school diploma or equivalent. - Proven experience in a customer service role, preferably in a similar industry. - Excellent verbal and written communication skills. - Strong problem-solving abilities and attention to detail. - Ability to handle stressful situations and remain calm under pressure. - Proficiency with customer service software and tools. - Strong organizational skills and the ability to multitask. - A positive attitude and a genuine desire to help customers. Requirements - Recent high school graduates (18+) exploring their first professional work experience. - Adults without a high school diploma actively seeking employment opportunities. - College students (18+) looking for flexible, skills-based remote work opportunities. - Aspire Entrepreneurs (18+) seeking real-world experience and the chance to operate as their own boss. Benefits - Remote, work-from-home opportunity. - Make your scheduling based on client program availability. - Ability to select client programs that fit your interests. - No commute or office requirements. - Opportunity to gain experience supporting well-known brands. - Access to ongoing client opportunities through the Arise platform. How It Works - Apply - Complete the Readiness Assessment - Complete Onboarding - Access the Arise Platform - Select a Client Program - Complete Certification Training - Begin Servicing Company Description Arise with Us connects independent contractors with remote 1099 opportunities, providing the flexibility and freedom to work on your own terms. We believe in empowering individuals to take control of their careers while maintaining a healthy work-life balance. Our platform offers comprehensive support throughout your journey, from initial certification to ongoing project opportunities. We partner with leading companies to bring you quality remote work that fits your schedule and lifestyle.

Overview About TP TP is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. With more than 500,000 inspired and passionate people speaking more than 300 languages, our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. Benefits of working with TP include: - Paid Training - Competitive Wages - Full Benefits (Medical, Dental, Vision, 401k and more) - Paid Time Off - Employee wellness and engagement programs TP and You Through a balanced high-tech and high-touch approach blended with deep industry and geographic expertise, we make people's lives simpler, faster, and safer. We help companies adapt quickly to changing needs, and are inspired to deliver only the best in all that we do. You will become a key contributor in making that happen. As the eyes and ears for our team fielding customer inquiries and finding innovative ways to respond, you will work in a collaborative and engaging environment. You will have the chance to interact with people from all walks of life, and no two days will be the same. As you continue to grow and challenge yourself, you will discover your potential can take you anywhere you want to go. Did you know that our Chief Client Officer started her career at TP as an agent and advanced to the pinnacle of the company? At TP, the sky is the limit! At this time, TP can only offer employment to individuals located in the following states: AL, AR, AZ, CT, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WI, WV, WY.MUST HOLD AN ACTIVE LICENSE THROUGH VTNE FOR VET TECH. Responsibilities Your Responsibilities Healthcare Customer Service Representatives field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns. - Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns - Calmly attempt to resolve and de-escalate any issues - Escalate interactions when necessary and appropriate - Respond to requests for assistance and/or possible processing payments - Track all call related information for auditing and reporting purposes - Provide feedback on call issues - Upsell if required Qualifications We’re looking for fearless people – people who are inspired to deliver only the best in all that we do. Qualifications: - High School Diploma or equivalent. - Minimum of 6 months of customer service experience. - Must be 18 years of age or older. - Ability to type at least 30 words per minute. - Comfortable with desktop computer systems and have general knowledge of Windows-based systems. - Customer service and/or sales experience preferred. - College degree preferred but not required. - Hold active license for Vet Tech through VTNE. Key Competencies: - Process Excellence: Demonstrate commitment to following established procedures and be customer service driven. - Collaboration: Proven ability to collaborate effectively with team members, supervisors, and support departments to resolve customer issues and achieve performance goals. - Communication: Outstanding communication, listening, and analytical skills. - Organizational Skills: Strong organizational and problem-solving skills. - Emotional Intelligence: Ability to prioritize tasks and work well under pressure while remaining focused. - Open-Mindedness: Open-minded approach to feedback, evolving policies, and working within a structured schedule that includes a variety of shifts. - Critical Thinking: Sharp critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making. - Solution-Oriented: Proactive approach to problem-solving with a focus on creating a positive customer experience. Work from Home Requirements: - Internet Requirements: - Minimum subscribed download rate equal or exceeds 30.0 Mbps - Minimum subscribed upload rate equal or exceeds 10.0 Mbps - ISP must have no packet loss and ping under 50ms - Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN - Proof of internet speed required - Clean and quiet workspace Be Part of Our TP Family It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. EOE/Disability/Vets

Unlock your potential from anywhere. We're building a passionate team dedicated to client success and flexible remote work. We are seeking a results-oriented and customer-centric Sales Customer Representative to join our expanding work-from-home team. If you're eager to build a rewarding career by providing vital financial solutions and appreciate a flexible, independent environment, this remote position offers an exceptional path to success. Your Day-to-Day as a Sales Customer Representative: You will be instrumental in guiding clients toward informed financial decisions. This includes: - Virtual Client Engagement: Establishing and nurturing connections with pre-qualified individuals and families. - Personalized Needs Assessment: Gaining a deep understanding of clients' financial situations and aspirations. - Strategic Solution Presentation: Delivering clear and compelling presentations of tailored financial strategies (Life Insurance, IUL, Annuities) via virtual platforms. - End-to-End Client Guidance: Ensuring a smooth and seamless experience from initial contact through plan implementation. - CRM Proficiency: Efficiently managing client interactions and data within our CRM system. Why Join Our Team? - Unlimited Earning Potential: Your effort directly impacts your income with an uncapped commission structure. - Flexible Remote Work: Design a schedule that truly supports your work-life balance from your home office. - No prior experience needed - we provide full training to set you up for success. - Enjoy a full-time role packed with opportunities to advance and grow your career. - Pre-Qualified Leads Provided: Dedicate your time to building relationships, not cold calling. - Comprehensive Support: Benefit from extensive training, cutting-edge tools, and invaluable mentorship. - Strong Community: Become part of a collaborative and supportive network of peers. - Benefits Access: Opportunities for life insurance and healthcare benefits to support your well-being. We're Looking For Individuals Who Are: - Exceptional Virtual Communicators: Capable of establishing rapport and clearly articulating complex information remotely. - Highly Self-Motivated & Disciplined: Thrive in an independent, home-based work environment. - Proactive Problem-Solvers: Results-driven and dedicated to finding the best solutions for clients. - Dedicated Client Advocates: Passionate about positively impacting clients' financial futures. Important Notice: This is an independent contractor (1099) role. All compensation is commission-based. Ready to shape your professional destiny in a dynamic remote sales landscape? Explore this exciting opportunity and apply now!