Role Description The Office of Program Performance within the Office of the Ombudsman is committed to ensuring the citizens of the Commonwealth of Kentucky receive the correct benefits and have proper access to public assistance programs administered by the Cabinet. With a focus on SNAP, Medicaid, KTAP, and other public assistance programs, the Office works to provide accurate reviews and valuable feedback to state and federal partners. In the Division of Program Access Compliance, you will be a member of a team that is charged with conducting SNAP and Program Enhancement Reviews in the Cabinet for Health and Family Services (CHFS) Department of Community Based Services (DCBS) County Family Support Offices statewide. The principal objectives of the team are to serve as a mechanism to improve case work accuracy and enhance the quality of customer services provided by DCBS to the citizens of the Commonwealth of Kentucky. - Provide technical assistance to management, Quality Control, and field staff in the interpretation as it relates to resolving errors. - Examine a valid random sample of cases to determine the accuracy, promptness, and compliance of laws, regulations, and policy procedures as mandated by federal and state agencies. - Assure federally set access procedures and formats are utilized appropriately and accurately in a timely and complete manner. - Collect and analyze data for compliance verification purposes. - Conduct on-site visits to interview staff and conduct facility inspections for access compliance. Qualifications - 4 years of current SNAP experience and excellent policy knowledge. - A minimum of 1 year experience with a QA system. - Should be skilled in Microsoft office programs. - Excellent written and verbal communication skills. - The ability to travel throughout the state to achieve Division objectives. - Travel is required to conduct job duties. - Occasional overnight travel may be required to perform job functions. Requirements - EDUCATION: Graduate of a college or university with a bachelor's degree. - EXPERIENCE, TRAINING, OR SKILLS: Three years of experience in reviewing, monitoring, determining eligibility for, or administering the Supplemental Nutrition Assistance Program, Kentucky Transitional Assistance Program, Medical Assistance, Child Care Assistance Program, or other public assistance programs. - Substitute EDUCATION for EXPERIENCE: NONE - Substitute EXPERIENCE for EDUCATION: Experience in social work, counseling, providing direct services to individuals and/or families (i.e., employment services, community action agencies), or experience in reviewing, monitoring, determining eligibility for and/or administering the Supplemental Nutrition Assistance Program, Kentucky Transitional Assistance, Medical Assistance Child Care Assistance Program, or other public assistance programs will substitute for the required education on a year-for-year basis. - SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE Company Description

Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations. As a Principal Technical Program Manager in Chase Auto, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape. Job responsibilities - Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration - Oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks - Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes - Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency - Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies Required qualifications, capabilities, and skills - 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations - Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions - Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives - Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments - Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives About UsChase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer/Disability/Veterans About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Role Description We are seeking an experienced Technical Program Manager to lead Telecom Delivery and Care programs. The ideal candidate will be responsible for managing end-to-end telecom project delivery, coordinating cross-functional teams, tracking project schedules, budgets, risks, and ensuring successful execution across multiple stakeholders and vendors. - Lead Telecom Delivery and Care programs from initiation to completion. - Create, maintain, and monitor program and project schedules. - Track project risks, issues, and action items through resolution. - Coordinate OEM and Telecom laboratory entry and exit activities. - Coordinate FOA (First Office Application) and production site activities. - Manage project scope, budgets, timelines, and overall program costs. - Oversee Project Managers assigned to program execution activities. - Prepare and present project status reports to customers and management. - Collaborate with cross-functional, multicultural, and geographically distributed teams. - Manage multiple vendors and ensure project dependencies are resolved without impacting delivery schedules. - Ensure high levels of customer satisfaction throughout project execution. Qualifications - Bachelor's Degree in Engineering or a related technical discipline. - Minimum 3+ years of Program Management experience in Telecom Delivery and Care programs. - PMP Certification is required. - Experience managing telecom project delivery and customer engagements. - Strong understanding of project planning, scheduling, budgeting, and risk management. - Excellent leadership, communication, and stakeholder management skills. - Experience working with cross-functional and global teams. Preferred Skills - Experience coordinating Telecom laboratory and FOA activities. - Strong reporting and presentation skills. - Ability to manage complex, multi-vendor telecom environments. - Detail-oriented with excellent organizational and follow-up skills. - Strong customer-facing and problem-solving abilities.

Role Description The Research Management team within the Department of Family and Community Medicine (DFCM) seeks a Senior Program Manager. This position works closely with DFCM Vice Chair for Research to oversee all daily operations of the DFCM’s Research enterprise. This position is responsible for the management of several staff positions that provide research and scholarship support services to the entire department. The RMT Senior Program Manager works under the direction of the Vice Chair for Research (VCR). The VCR develops the DFCM strategic vision for research and establishes requisites for the work of the RMT. The core/primary responsibility of the RMT Senior Program Manager is to manage the RMT to accomplish this vision and according to the requisites designated. The RMT Senior Program Manager is required to work independently with minimal supervision or guidance regarding specific tasks. The RMT Senior Program Manager must synthesize fluid information; be able to multi-task; plan and manage multiple simultaneous activities; prioritize, plan, and manage own workload and the work of the team; document processes through completion; provide timely project updates; communicate effectively with others; and be amenable to changing courses and iteratively revising plans and processes as needed. The RMT Senior Program Manager must effectively balance the competing demands of administrative tasks, supervisory responsibilities, other core work responsibilities, new/emergent work, tracking, and reporting. - Manage the daily work of the Research Management Team (RMT). - Supervise 3-4 RMT staff, including weekly 1:1 meetings and performance review responsibilities. - Provide oversight, support, & training for Contracts & Grants Administration team. - Liaise with PreAward & PostAward as needed. - Provide faculty & resident IRB Support: Serve as the first point of contact and resource for faculty, residents, and students seeking guidance with Institutional Review Board (IRB) submissions. - Develop & lead the DFCM Principal Investigator (PI) Academy: Develop and direct the DFCM PI Academy, a program designed to train and support faculty in becoming successful principal investigators. - Develop & lead Research Opportunity Management: Develop and oversee the identification and tracking of research opportunities using the Pivot funding database and UNM Office of Research notices. - Provide ClinicalTrials.gov supports. - Provide faculty and resident consults and supports within scope. - Triage faculty requests to other team members as appropriate. - Conduct presentations to residents as needed. - Lead and execute the DFCM annual Scholars Day event (October-July). - Lead and execute completion of RMT portion of the Annual Report to the School of Medicine (July-October). - Lead and execute RMT Metrics Report (January—begins 2026). - Ensure tracking of RMT work and processes. - Ensure proper use/storage of RMT data. - Monthly reports: - Report on RMT Accomplishments to Vice Chair for DFCM Leadership Committee. - Report on Faculty Assistance and Priority Faculty Assistance Gap analysis, Follow-up, & Reporting. - Report on Scholarship Opportunity Analysis, Dissemination, & Reporting. - Report on RMT Task Tracking. - Report on Contracts & Grants. - Quarterly report: Provide quarterly report on RMT work at Quarterly Scholars meetings. - Lead RMT meetings (weekly + monthly). - Assist Faculty, the VCR, and DFCM leadership with other tasks. - Other duties as assigned. Qualifications - High school diploma or GED; at least 7 years of experience directly related to the duties and responsibilities specified; two of which are management level experience. - Completed degree(s) from an accredited institution that are above the minimum education requirement may be substituted for experience on a year for year basis. Requirements - Effective interpersonal skills. - Effective, clear communication, both oral and in writing. - Ability to engage in effective oral and written dialogue. - Ability to work, report, and share information transparently both orally and in writing. - Ability to track work and meet deadlines. - Ability to document conversations and meetings through notes with or without using AI technology. - Ability to provide drafts, products, deliverables, or descriptions of specific activities as requested. - Ability to provide drafts, updates or final products with short turn-around time when necessary. - Ability to work independently with indirect supervision. - Ability to plan, organize, coordinate, and manage own workload and the workload of the team. - Ability to operate in a fluid, complex environment and lead multiple streams of work. - Ability to change course when necessary. - Ability to prioritize, manage, and pursue multiple projects simultaneously. - Ability to make professional judgements and decisions regarding work priorities and strategies. - Ability to train, supervise, manage, and oversee the activities of a team of staff and students. - Ability to follow required protocols, processes, and procedures. - Understanding of research processes including data collection, analyses, and dissemination of findings. - Understanding of academic contracts and grants administration. - Understanding of fiscal management and budget development. - Understanding of federal, state, local, and foundation contracts and grants submission and funding mechanisms. Benefits - This is a benefits eligible position. The University of New Mexico provides a comprehensive package of benefits including medical, dental, vision, and life insurance. - UNM offers educational benefits through the tuition remission and dependent education programs.