Phoenix Software

Founded in 1990 and headquartered in York, England, United Kingdom, Phoenix Software provides IT solutions and managed services, specializing in software licens

Senior Licensing Specialist, Microsoft

Location

United Kingdom

Posted

5 days ago

Salary

0

Seniority

Senior

English

Job Description

Senior Licensing Specialist, Microsoft

Phoenix Software

• Act as a trusted Microsoft licensing advisor for Public Sector customers • Provide expert guidance on Microsoft licensing models, product entitlements, and programme requirements • Support customers in making informed licensing decisions that align with organisational objectives, digital transformation strategies, and budget constraints • Deliver customer-facing licensing consultations, workshops, and renewal discussions • Interpret and simplify complex licensing requirements for both technical and non-technical stakeholders • Deliver an exceptional customer experience through responsive, accurate, and proactive licensing support • Maintain a detailed understanding of Microsoft's evolving licensing programmes, products, and policies • Contribute to process improvements that enhance operational efficiency, accuracy, and customer outcomes.

Job Requirements

  • Proven experience in Microsoft licensing and licensing programmes.
  • Strong understanding of licensing compliance, renewals, entitlement reviews and optimisation.
  • Experience supporting Public Sector customers.
  • Ability to interpret complex licensing requirements and provide commercial guidance.
  • Excellent communication, customer engagement and stakeholder management skills.
  • Highly organised with strong attention to detail and the ability to manage multiple priorities.
  • Customer-focused, consultative and solution-oriented approach.
  • Commercially astute, proactive and self-motivated.
  • Strong team player with excellent relationship-building skills.
  • Committed to continuous professional development and maintaining licensing expertise.
  • Flexible and adaptable, with a willingness to travel when required.
  • Able to manage escalations effectively and ensure adherence to company processes and procedures.

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