• Provide project management oversight, in partnership with a project engineer, upon transfer from Sales by interacting with customers, internal colleagues, and third party system integrators • Coordinate cross-functional group activities, track dependencies • Drive project success through instrumental management of team-wide processes, project implementation, schedules, and budgets • Follow existing deployment processes, identify process improvements, document specific process/project requirements for customers, store types, local regulations • Diligently maintain all records in a central repository for ease of reference during and after deployment • Review project plans, collect survey information, review quotes from 3rd parties systems integrators, set expectations for project timelines and budgets, coordinate hardware needs, track all milestones and hand offs of responsibilities throughout the project • Utilize strong influence and persuasion skills to reset expectations to project changes as needed - across all parties • Coordinate communication between parties regarding installation and technical issue identification, resolution, and documentation during deployment process • Integrate all internal and external schedules with the overall project schedule to ensure client satisfaction and on time delivery • Successfully confirm customer acceptance of finished projects and transfer internal responsibilities for ongoing support, training, network monitoring, and customer success • Resolve all warranty issues, excess hardware returns, final invoice from supplies, and provide accurate data for customer billing • Provide feedback on the performance of suppliers, integrators, and internal processes • Coordinating post-deployment repair and maintenance activities as needed

• Lead the design and implementation of process efficiencies • Create and execute strategies that support rapid growth • Work remotely while partnering closely with multiple business units • Manage complex cross-functional projects supporting continued development and process improvement • Obtain requirements, evaluate and determine objectives, goals, and scope of complex projects • Overcome barriers and manage project implementations • Communicate regularly with executive sponsors, leaders and key stakeholders • Create and maintain project plans • Provide regular project status reports and executive summaries • Evaluate Project performance • Ensure Stakeholder Satisfaction

• Organize and execute the project safety compliance program within the guidelines of company policies. • Initiate project safety meetings for on-site supervisors and labor force. • Interface with the client by receiving and communicating initial project setup information and periodic project status, writing significant project-related correspondence, and representing the Company in meetings. • Develop and maintain a thorough understanding of the provisions and requirements of all contract documents. • Develop and/or analyze the preliminary project documentation, such as project code of accounts, subcontracts and purchase orders. • Organize and plan the execution of the physical work. • Develop the project schedule and direct its long term planning and execution. • Communicate/coordinate schedule & plan with subcontractors and vendors. • Recognize on-site activities which may impede project progress or jeopardize compliance to project/contract requirements. • Prepare and submit related informational documents to the client or other responsible parties and implement corrective measures. • Maintain strict control of the project budget for each work activity. • Report monthly on the progress and current profitability of the project. • Write subcontracts and purchase orders for field generated purchases and contracts. • Review and approve related subcontractor and vendor invoices and change requests. • Prepare, quote and negotiate contract changes with client, with Project Directors guidance. • Maintain open communication with all other support and business units involved with the project. • Promote goodwill with clients, architects, engineers etc., to facilitate construction activities and future repeat business. • Supervise the project activities of the on-site project managers and staff. • Participate in bidding, pre-construction services, budgeting and Continuous Improvement Programs.

• Ensure all safety compliance and quality programs are being executed on the project site. • Actively participate in bidding and pre-construction services. • Represent Graycor as the client’s contact. • Openly and confidently communicate with all other parties involved with the project, establishing trust and rapport with owners, engineers, subcontractors, and local union officials. • Manage the performance of the professional support personnel on the project site. • Maintain strict control over the budget and keep project on schedule, ensuring ongoing profitability. • Execute subcontracts and purchase orders, and approve subcontractor invoices and change requests. • Negotiate contract changes with the client. • Complete close-out requirements for projects. • Mentor and train Project Engineers to ensure their ongoing career growth and development. • Implement new ideas.