Role Description If you are currently on Young Life staff, please do not apply through this external jobs board. To apply for internal job opportunities, log in to Workday and use the Jobs Hub. Applying externally may delay your application and require you to resubmit internally. Young Life requires all employees to sign a Statement of Faith. We recommend you read this statement before applying for any position. Because of Young Life’s exclusive Christian purposes of evangelism and discipleship, Young Life shall only employ individuals or enlist volunteer leaders who: - Profess a belief in Jesus Christ as their personal Savior and Lord. - Subscribe to the statements and policies required of all Young Life staff, including the Young Life Statement of Faith. Therefore, employees and volunteers of Young Life, during working and nonworking hours, shall: - Be ready, willing and able to fulfill such ministry functions as may be required by the organization. - Refrain from conduct and statements that detract from the biblical standards taught and supported by Young Life. - Abide by all policies and practices of Young Life including, without limitation, those related to religious belief or ministry activities. Qualifications - Proven relational skills with both kids and adults. - Demonstrated verbal and written communication skills. - Ability to maintain confidentiality. - College degree preferred. Requirements - Spiritual Development: - Develop a yearly personal growth plan that fosters a vibrant spiritual life. - Seek and maintain relationships and disciplines in the context of active participation in a church community. - Actively participate in the spiritual life of the Young Life community. - Lead teams and individuals in spiritual development. - Leadership Development: - Meet with your volunteer leaders and area leadership on a regular basis. - Learn to recruit and train new leaders to build a leadership team that reflects the community. - Model excellence in contact work, club, Campaigners and camping to other leaders. - Assist in training leaders, team leaders and committee on effective teamwork and yearly ministry strategy. - Resource Development: - Raise financial support as directed and maintain good donor care practices. - Communicate ministry updates and progress to personal donor partners. - Observe and learn to network and develop strategic relationships with key adults in the community. - Assist with camp fundraisers. - Direct Ministry: - Actively engage in all three levels of contact work. - Lead a team to plan and conduct a new or existing Young Life club and Campaigners/discipleship ministry with excellence. - Lead a team to implement a summer and school-season camping strategy for a ministry. - Serve on a summer assignment at a Young Life camp each year. - Ministry Support: - Adhere to all Young Life policies and procedures and maintain professionalism. - Manage finances with stewardship, accountability and transparency. - Maintain accurate information on kids, leaders and donors for area records. - Provide clear, prompt, appropriate and professional communication to everyone involved in ministry. - Set yearly strategic ministry plan and initiatives to reach every kid; review them regularly. - Perform other duties as assigned and congruent with gifts, experience and area needs. Training - Missionwide Training: None is required. - RTD training events such as New Staff Training, Winter Training, Focus Conferences and Young Life University are available on a request basis with approval of the regional director. - Regional Training: At the regional director’s prerogative, certain regional training events may be required. - Area Training: - Actively engage in training provided by area leadership. - Individualized training supervised by the area director designed to develop personal spiritual maturity and enhance personal character. - Individualized program to learn and gain competency in ministry skills (e.g., The 5 C’s). - Become familiar with area strategy and ministry health as assigned by the area director. - Introduction to personal fund-raising principles including familiarity with Basic Elements for Part-time staff. Job Specific Working Conditions In the U.S., the standard base pay range for this role is outlined below. The anticipated HOURLY rate for this position can range from $14.30-$17.88 depending on relevant education, experience, and location.

• Establish and maintain engagement with large provider groups that have a membership of 1,000 or greater • Conduct comprehensive analysis of provider performance metrics as well as clinical operations for VBC readiness and risk assessment • Identify areas of improvement and develop data-driven strategies to improve provider performance and financial rewards • Collaborate with cross-functional teams to assess practice operations against industry best practices in primary care • Design and deliver training programs, workshops, and educational materials for primary care and specialty providers and their staff in key operational domains • Lead initiatives aimed at improving provider performance • Conduct regular audits, reviews, and assessments of provider practices, documentation and compliance • Utilize data management systems and analytics tools to collect, analyze, and report provider performance data • Stay abreast of industry trends, best practices, and regulatory changes related to provider performance and healthcare quality

• Investigate and evaluate accident benefit claims to determine coverage eligibility and the appropriate resolution. • Process various types of claims including medical rehabilitation and disability claims. • Maintain detailed and accurate file records on the electronic claims system. • Respond to claimant correspondence and accident benefit forms in compliance with legislation. • Perform other duties as assigned, to support the department and meet organizational goals.

• Serve as a trusted advisor, offering strategic support and expert guidance to help businesses/practices leverage their strengths and achieve their goals. • Proactively identify members’ needs and challenges, drawing on optical industry knowledge to develop tailored solutions and provide relevant resources. • Collaborate with internal colleagues to deliver education, solutions, and tools that enhance member experience, boost engagement, and drive positive outcomes. • Provide thoughtful feedback that addresses member needs, ensuring satisfaction and long-term retention. • Analyze data to uncover actionable insights, optimize processes, and support strategic decision-making for members. • Improve business/practice operations by delivering recommendations and resources that increase efficiency, improve exam and capture rates, elevate sales, and reduce costs. • Advise member businesses on frame board allocation, eyewear assortment, price point strategy, and visual display to enhance the patient eyewear buying experience. • Work with member businesses on selling strategies and handoffs from doctor to optician. • Provide feedback and resources to improve workflow, elevate exam and capture rates, optimize sales, and reduce costs. • Conduct data analysis to assess optical business performance and collaborate with other advisors in discovering and understanding each member’s unique business objectives and needs. • Analyze data and underlying optical business processes to identify patterns, inefficiencies, and opportunities for improvement. • Present dashboards that visualize complex data sets; compare findings to industry benchmarks and work with business unit or practice on their strategy. • Research and develop unique resources and recommendations based on specific business unit and/or practice needs. • Identify business challenges and provide resources to address needs, partnering with external vendors to offer relevant solutions. • Deliver data-driven business insights by analyzing key metrics and customer trends to inform decision-making. • Advise members on business opportunities and determine relevant solutions that improve business operations, increase revenue, and contribute to growth and success. • Analyze business operations, requirements, needs, and goals; identify opportunities to enhance efficiency and improve operations. • Identify industry challenges and offer process or technical solutions to guide leaders to make informed transformation-driven decisions. • Provide recommendations on business process improvements and industry best practices, how to achieve long-term growth, reduce operational costs, etc. • Teach or facilitate training and educational sessions, present webinars, and create content articles.