Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large.
Senior OpenText Content Developer
Location
United States
Posted
5 days ago
Salary
$78.4K - $107.8K / year
Seniority
Senior
Job Description
Senior OpenText Content Developer
Humana
• Compose and configure operational and regulatory communications using approved templates and content within designated platforms • Execute communications across multiple channels (print and digital) with a focus on accuracy, compliance, and timeliness • Develop and deploy personalized, dynamic communications using OpenText Communications (Thin Client) • Collaborate with strategy teams and business partners to interpret requirements and translate them into template development • Troubleshoot implementation challenges and provide guidance on composition and development processes • Perform unit testing to ensure requirements are met and data is accurately rendered in communications • Conduct defect analysis, identify root causes, and implement appropriate resolutions • Maintain documentation, version control, and audit trails for all communication builds and updates • Participate in quality assurance reviews and contribute to process improvements that enhance efficiency and accuracy • Serve as a subject matter expert in OpenText Communications and promote scalable best practices
Job Requirements
- 7+ years of hands-on experience with dynamic document creation using OpenText Communications
- Strong knowledge of document composition, including layouts, style sheets, variables, repeating data tables, and document flow
- Experience with logical coding concepts (e.g., IF/THEN/ELSE, loops)
- Understanding of driver file mapping and variable mapping for logic and document creation
- Proven ability to manage multiple priorities, track progress, and meet deadlines
- Experience with defect analysis, root cause identification, and resolution
- Ability to work both independently and collaboratively across cross-functional teams
- Bachelor’s degree in communications, Marketing, Information Systems, or a related field (preferred)
- Experience with Adobe InDesign, Illustrator, Photoshop, and Acrobat (preferred)
- Content Developer experience in Smart Communications (preferred)
- Background in heavily regulated industries (e.g., healthcare or financial services) (preferred)
- Knowledge of CMS Medicare, and Medicaid requirements (preferred)
- Experience with marketing operations, fulfillment processes, and Agile methodologies (preferred)
Benefits
- medical, dental and vision benefits
- 401(k) retirement savings plan
- time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
- short-term and long-term disability
- life insurance
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