• Understand and perform all processes from lead generation and prospecting to qualifying and closing new accounts • Conduct consultative sales discussions to assess client needs and present tailored RTS fuel card solutions • Identify cross-selling opportunities with other RTS and Shamrock divisions to maximize account value • Build and maintain strong, long-term relationships with both new and existing customers • Assist with high-severity requests or issue escalations as needed • Use all required processes to maximize yield according to strategies established by senior management • Participate in strategic planning, including market analysis, customer segmentation and penetration strategies • Monitor industry trends, competitor activity and market potential to inform and develop documentation for new sales strategies and product positioning • Collaborate with product marketing to support launches, create sales tools and deliver compelling presentations • Track and analyze key metrics to measure performance and refine sales approaches • Other duties as assigned

• Own the deployment workflow end-to-end • Travel to customer sites (~6 weeks per quarter) to observe live deployments • Build strong relationships with hospital-side business and project owners • Partner closely with Professional Services to ensure deployment quality • Work with Customer Success to catch early signals of deployment drift • Collaborate with mobile (iOS/Android), firmware, and hardware teams • Feed structured feedback to the product team to influence the roadmap • Use AI tools independently to build dashboards and tracking tools

• Own proactive relationship management with Colorado's highest-volume agency accounts • Conduct regular, value-reinforcing conversations with agency procurement leads • Monitor agency solicitation activity as a leading health indicator • Maintain a structured engagement map of the Colorado agency network • Serve as SOVRA's active participant in the Rocky Mountain Governmental Purchasing Association (RMGPA) • Identify and cultivate advocates within the membership • Develop working knowledge of the Rocky Mountain supplier community • Drive digital adoption among agencies • Serve as the primary relationship owner for SOVRA's paid agency accounts in Colorado • Maintain a rolling view of Rocky Mountain marketplace health

• Drive concurrent MNO onboardings through the full lifecycle — Commercial Alignment → IR.21 / RAEX exchange → IREG / TADIG testing → IPX interconnect bring-up → Commercial Launch — each at a different stage. • Maintain a portfolio view: a single dashboard showing every active partner, their current phase, blockers, owners, and forecast launch date • Run cadenced program rituals — weekly per-partner stand-ups, a portfolio-level review, and monthly executive readouts — and make sure the right people show up to the right ones. • Maintain and evolve the master onboarding runbook ( RACI swimlanes); turn each launch into a marginally better runbook for the next one. • Be the single point of contact for each partner MNO's program team — translating between their roaming, technical, and commercial stakeholders and Skylo's Network Integration, Core, Product, Legal, and Commercial teams. • Translate partner requirements into Jira epics and tickets; track engineering deliverables, chase owners, and escalate cleanly when timelines are at risk. • Coordinate cutover windows, maintenance windows, and BGP / signalling route changes with IPX carriers and partner MNOs — across multiple time zones. • Maintain a live risk register across the portfolio — flag dependencies between partners (shared engineering effort, shared IPX windows) so leadership can sequence intelligently. • Run post-launch retrospectives for every onboarded partner; capture what worked, what slipped, and feed it back into the runbook and automation backlog. • Surface systemic blockers — recurring engineering bottlenecks, ambiguous internal handoffs, partner-side patterns — and drive structural fixes, not just per-launch firefighting.