• Entwicklung von Backend-Services • Integration mit Microsoft 365 und SharePoint • Entwicklung von Systemen, die große Mengen an Dateien effizient verwalten • Verbesserung von Zuverlässigkeit und Performance • Umgang mit großen SharePoint-Dokumentbibliotheken, Metadaten und Versionshistorien • Analyse und Behebung komplexer Fehlerbilder, die nicht immer direkt reproduzierbar sind • Arbeiten mit Azure-Infrastruktur

• Analysis, design, programming, implementation, maintenance, and enhancement of system that supports Point-of-Sale and Batch processes using Microfocus Cobol, CICS, Oracle and JCL. • Analyze RFP documentation, meet with appropriate team members or clients, analyze software factors, assist with proposal work, and complete design documentation and estimates that meet the business requirements. • Accurately and completely develop and unit test software solutions to meet client requirements. • Develop testing recommendations for more in-depth testing for modifications. • Provide on-call support on need basis. • Resolve any issues that present themselves in a timely manner to prevent system outages. • Investigate, resolve and document assigned issues and propose / implement solutions. • Assist in discussions with clients and/or in the explanations of the issues, and recommended solutions. • Assist in preparation of functional specifications for application systems, presentation of system requirements and designs to client personnel. • Develop status reports of development activities weekly, to appropriate management. • Assist with update of report documentation and system exhibits.

• Design, develop, configure, document, test, and debug new and existing EDI systems and applications • Support and maintain EDIFECS-based healthcare clearinghouse platforms • Perform CAQH CORE validation and compliance activities • Configure and validate firewall rules • Apply recurring ECL releases (quarterly and annual) across multiple environments • Translate business requirements into system definitions and technical solutions • Create detailed technical specifications based on conceptual designs and stated requirements • Participate in the full Software Development Life Cycle (SDLC) aligned with CMMI Level 3 practices • Analyze system configuration and end-to-end transactional mappings to identify and resolve issues • Maintain configuration and version control using Azure DevOps • Support and maintain ETL platforms across multiple Medicaid state implementations • Review and respond to critical and non-critical system alerts • Configure and map ANSI X12N 5010 transaction sets • Participate in CMMI audits and quality reviews • Ensure compliance with organizational policies, security standards, and regulatory requirements

• Design, develop, and customized Microsoft Dynamics 365 Customer Engagement (CE) applications to meet complex business requirements across Sales, Customer Service, Marketing, Field Service, and Project Service modules. • Develop custom Plug-ins, Custom Workflow Activities, Custom APIs, JavaScript, HTML Web Resources, Business Rules, Ribbon Customizations, and Command Bar extensions using C# and .NET. • Build and customize Model-Driven Apps, Canvas Apps, Power Pages, and Custom Pages using Microsoft Power Platform. • Develop reusable Power Automate flows to automate business processes, approvals, notifications, and integrations with external systems. • Implement PCF (PowerApps Component Framework) controls to enhance user experience and extend Dynamics 365 functionality. • Design and implement integrations between Dynamics 365 CE and external applications using REST APIs, Web API, Azure Functions, Azure Logic Apps, Azure API Management, and Custom APIs. • Develop Azure-based integration services to support real-time and asynchronous communication between enterprise applications. • Create and maintain Dataverse tables, relationships, security roles, business process flows, and system configurations. • Customize forms, views, dashboards, site maps, and security models to improve usability and support business operations. • Configure and implement Omnichannel for Customer Service, Unified Routing, and customer engagement solutions. • Integrate Genesys Cloud and other third-party applications with Dynamics 365 to enable omnichannel customer interactions. • Implement AI-powered capabilities using Microsoft Copilot, Power Virtual Agents, and Azure AI to improve productivity, automate customer interactions, and enhance user experience. • Develop and consumed Custom APIs, Web APIs, and external services for seamless enterprise integrations. • Create SSRS reports and FetchXML reports to support operational and business reporting requirements. • Manage solution deployments, version control, and release activities using Azure DevOps and Power Platform Pipelines. • Participate in Agile/Scrum ceremonies, including sprint planning, backlog refinement, daily stand-ups, sprint reviews, and retrospectives. • Analyze business requirements and prepared technical design documents, effort estimates, and implementation plans. • Develop proof-of-concept (POC) solutions to evaluate new Microsoft technologies, Power Platform features, and AI capabilities. • Perform code reviews, unit testing, integration testing, and production support while ensuring adherence to coding standards and best practices. • Investigate and resolved production issues by performing root cause analysis and implementing long-term solutions. • Optimize application performance through efficient plugin design, query optimization, and best practices for Dataverse development. • Collaborate with business analysts, QA teams, solution architects, and stakeholders to deliver scalable, high-quality CRM solutions. • Mentor junior developers by providing technical guidance, conducting code reviews, and sharing Dynamics 365 and Power Platform best practices. • Prepare technical documentation, deployment guides, knowledge transfer documents, and support documentation for ongoing maintenance and future enhancements.