• Product Roadmap Influence • Global Delivery Governance • Services Portfolio Pricing & Packaging • Executive Customer Engagement • Functional Policy Formulation

• Present Snowflake technology and vision to executives and technical contributors to customers. • Position yourself as a Trusted Advisor to key customer stakeholders with a focus on achieving their desired Business Outcomes. • Partner with Professional Services Practice Directors and Practice Managers to identify, iterate and scope proposals and Statements of Work, both for packaged services as well as custom Time and Materials projects • Collaborate with Snowflake sales executives and account teams on opportunity development and overall account strategy • Build trust and confidence in Snowflake Professional Services through the delivery of on-site technical/use-case workshops, leadership of video conference meetings, assistance with deep-dive technical issues or questions and public-facing evangelism (LinkedIn, Medium, etc.) of Snowflake • Collect and communicate common themes and questions from customer meetings to inform delivery teams on the evolving services landscape, identifying opportunities to build new and/or evolve existing packaged service offerings • Drive project teams towards common goals of accelerating the adoption of Snowflake solutions. • Demonstrate and communicate the value of Snowflake technology throughout paid engagements, from demo to proof of concept to running workshops, design sessions and implementation with customers and stakeholders. • Create repeatable processes and documentation as a result of customer engagement. • Create and collaborate on Industry based solutions that are relevant to other customers in order to drive more value out of Snowflake. • Follow best practices, including ensuring knowledge transfer so that customers are correctly enabled and can extend the capabilities of Snowflake on their own. • Maintain a deep understanding of competitive and complementary technologies and vendors and how to position Snowflake in relation to them.

• Provide the confidence to challenge unrealistic customer requests and offer strategic trade-off options to protect project health and customer success. • Lead deep technical discovery pre-signature and implement formal, auditable change management processes for all scope modifications. • Own the accuracy of bookings forecasts and financial milestones in SFDC, ensuring the commercial health of the practice. • Translate complex business challenges into milestone-driven roadmaps, ensuring SOW alignment with customer Use Cases. • Network with senior internal and external personnel in your area of expertise to drive alignment on the 'Unified Front.'

• Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors. • Own the services lifecycle for high-stakes, complex engagements. • Implement formal Scope Governance and maintain practice margin health through meticulous SFDC rigor. • Provide the confidence to challenge unrealistic customer requests and offer strategic trade-off options. • Lead deep technical discovery pre-signature and implement formal change management processes. • Own the accuracy of bookings forecasts and financial milestones in SFDC. • Translate complex business challenges into milestone-driven roadmaps and ensure SOW alignment.