Defining what it means to build and deliver the most extraordinary sports & entertainment experiences.The Crown is Yours
Player Development Executive
Location
United States
Posted
3 days ago
Salary
$88.4K - $110.5K / year
Seniority
Senior
Job Description
Player Development Executive
DraftKings Inc.
• Play a crucial role in the growth and development of our VIP player base. • Drive net revenue through proactive sales tactics and promote outstanding services to new and existing VIP customers. • Work closely with other internal teams and stakeholders to manage and deliver our signature VIP experience. • Develop and maintain strong relationships with premier players through providing services and building player loyalty. • Drive key VIP sales metrics, contributing to customer engagement, market share, and net revenue. • Execute against all VIP policies and guidelines, including responsible gaming policies. • Compile and analyze data to identify trends to maximize player performance. • Proactively offers solution-based suggestions to help enhance the customer experience. • Participate in the escalation process and work with customers and other internal teams to provide a timely resolution.
Job Requirements
- Must live within 45 minutes of downtown Indianapolis.
- Bachelor's Degree in Business, Marketing or related field and 5 years related experience in the Gaming, Hospitality, Sales, and/or Marketing industry.
- Passion for improving the player experience, problem-solving, and promoting positivity amongst the team.
- Demonstrated success in identifying and implementing strategies that improve operational efficiency.
- Knowledge and ability to increase revenues and control expenses.
- Thorough understanding of Sports Betting markets and other related products.
- Must be able to obtain and maintain required State Gaming Licenses.
Benefits
- bonus
- equity
- benefits as applicable
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