• Partner with CEO and senior leadership to align people strategy with business growth • Lead and elevate the Human Resources function, including Talent Acquisition and HR Operations • Build and execute talent development and succession planning strategies • Serve as a trusted advisor and objective voice of counsel for leadership

Role Description The HR Operations Associate provides administrative and operational support to the Recruitment and Leave Administration departments by coordinating employment documentation, onboarding administration, personnel records management, pre-employment compliance, reporting, and recruitment operations. This position serves as the central administrative resource responsible for ensuring employment records are accurate, complete, and maintained in accordance with organizational policies and regulatory requirements. The HR Operations Associate performs highly confidential administrative work with minimal direct interaction with applicants or employees. The position is responsible for processing employment documentation, coordinating background screening activities, managing the Recruitment inbox, establishing personnel files, supporting leave administration processes, and maintaining compliance documentation, allowing Recruiters and Leave Administrators to focus on candidate engagement, employee support, and specialized case management. Essential Job Functions - Recruitment Operations Support - Manage the centralized Recruitment inbox and ensure timely routing and processing of recruitment-related communications. - Coordinate recruitment administrative processes. - Prepare and organize onboarding documentation. - Monitor hiring workflows to ensure all required employment documentation is received timely. - Maintain recruitment tracking logs and administrative reports. - Coordinate pre-employment documentation requirements. - Assist with onboarding preparation and employment record creation. - Personnel Records Management - Establish and maintain employee personnel files upon candidate submission. - Create electronic personnel files by organizing and saving recruitment and onboarding documents into the appropriate employee record. - Review employment documentation for completeness and notify appropriate staff of missing documentation. - Maintain personnel records in accordance with organizational policy and applicable federal and state regulations. - Ensure confidential records are securely maintained. - Process personnel file updates and document maintenance as required. - Pre-Employment Compliance - Monitor completion of drug screenings, TB testing, fingerprinting, physical examinations, and other pre-employment requirements. - Track I-9 completion and employment eligibility documentation. - Verification of professional licenses, certifications, and other required employment documentation. - Prepare compliance reports and tracking logs as requested. - Complete missing compliance reporting data (i.e. EEO1 Data, etc). - Assist with audit preparation and compliance documentation as requested. - Leave Administration Support - Provide administrative support to the Leave Administration department. - Prepare leave documentation packets. - Maintain leave tracking logs and supporting documentation, as requested. - Monitor deadlines for required documentation. - Organize and maintain confidential leave files. - Assist with correspondence and administrative processing related to leave administration including ADA Accommodations. - Generate leave administration reports as requested. - Embrace and embody the mission, vision, guiding principles, clinical vision, and goals of WestCare Foundation. - Perform other duties as assigned. Qualifications - Two (2) years of administrative experience in Human Resources, Recruitment, Leave Administration, Compliance, or Business Administration preferred. - Experience working with confidential documentation required. - Experience with HRIS and Applicant Tracking Systems preferred. - Experience in document management and records administration preferred. - Ability to obtain and maintain a successful background clearance, where applicable. - During your tenure with WestCare there may be new requirements, including, but not limited to vaccinations that are issued by local, State, Federal, and/or Funders that WestCare may have to comply with. Should this occur Human Resources or appropriate personnel will inform you. Requirements - High School diploma or equivalent. Working Conditions - Work is performed in a remote office location. - Travel may be required to HR Retreat and trainings as requested.

Role Description The HR Assistant / Case Manager provides comprehensive case management for all types of leave of absence and disability life events. In this role, you serve as a trusted point of contact for employees, guiding them through the full lifecycle of their leave or disability event, ensuring they receive appropriate benefits, support, and clear communication. This position offers the opportunity to gain corporate-level experience in a fast-paced, high-volume environment while applying state and federal laws and best practices in leave and disability case management. Responsibilities - Initiate and respond to employee inquiries regarding leave of absence and disability events, benefits, and available options. - Serve as the primary point of contact for an assigned caseload of approximately 150–200 employee cases, providing holistic case management services. - Review medical documentation to adjudicate leave requests in compliance with applicable leave plans, federal and state laws, and benefit plans. - Apply duration guidelines, best practice tools, and company resources to oversee and monitor leave events from beginning to end. - Critically assess and adjust case management plans to accommodate changing employee needs throughout the leave or disability event. - Address and respond to sensitive situations, troubleshooting issues and removing barriers before, during, and after leave events. - Ensure effective communication of employee-impacting issues during the leave event to employees and relevant stakeholders. - Facilitate smooth return-to-work and ramp-back plans for employees transitioning back into the workplace. - Educate managers and business partners about employee concerns, needs, and processes related to leave and return-to-work. - Provide regular updates to employees and stakeholders verbally and in writing, maintaining a strong customer service focus. - Ensure compliance with standard work practices, federal and state regulations, and company policies in all case management activities. - Maintain accurate and timely system records and documentation for all leave and disability cases. - Consult, coordinate, and partner with third-party administrators, HR, Safety, Legal, Payroll, Benefits, team members, and other departments and systems as appropriate. - Apply knowledge of state and federal laws, including ADA/ADAAA and FMLA, when adjudicating and managing leave and disability cases. - Handle confidential information with discretion and in accordance with applicable policies and regulations. - Provide guidance to employees and managers on leave of absence, disability plans, accommodations, human resources matters, benefits, and related employee issues. Qualifications - At least 1 year of experience as a case manager using case management systems, reviewing cases for eligibility, determining appropriate benefits, and establishing and executing a case management plan. - 6 or more years of relevant experience may qualify in lieu of a Bachelor’s degree. - 2 or more years of experience in Human Resources or customer service in a leave and/or disability field may be substituted for 1 or more years as a case manager. - Proficiency in MS Word, Excel, Access, Outlook, and PowerPoint. - Strong customer service focus with a commitment to high standards and continuous improvement. - Ability to be adaptable and flexible in response to changes and new scope of work. - Excellent verbal and written communication skills. - Excellent organizational and time management skills. - Strong technical skills and computer aptitude, including the ability to quickly learn new systems and navigate multiple systems or windows simultaneously. - Ability to prioritize, manage, and complete work and projects under tight deadlines. - Experience with end-to-end case management, including adjudication and application of state and federal laws. Additional Skills & Qualifications - Knowledge of federal and state leave and disability regulations, specifically ADA/ADAAA and FMLA. - Experience working with confidential information in a professional setting. - Experience providing case management services for a large, multi-state employer or on behalf of a carrier or third-party administrator. - Experience providing guidance to employees or managers on leave of absence, disability plans, accommodations, human resources, benefits, or employee matters. - Experience in high-volume, fast-paced corporate environments. - Ability to interpret and apply state and federal laws when adjudicating leave and disability cases. Work Environment This role is 100% remote and requires a dedicated, professional work-from-home setup. You work within a fast-paced, high-volume corporate environment, managing a large caseload while adhering to a virtual work-from-home policy. You will use multiple technology platforms and case management systems, along with standard office software such as MS Word, Excel, Access, Outlook, and PowerPoint. The position involves regular collaboration with cross-functional teams, including HR, Safety, Legal, Payroll, Benefits, and third-party administrators, and requires the ability to manage tight deadlines and shifting priorities from a home-based office setting. Job Type & Location This is a Contract position based out of Atlanta, GA. Pay and Benefits The pay range for this position is $23.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Application Deadline This position is anticipated to close on Aug 11, 2026.

Role Description Would you like to join CVS Health as part of our dynamic Human Resources team? As an Employee Relations (ER) Investigator, you are responsible for the execution and ownership of investigating Employee Relations concerns and providing expert consultant and guidance to managers and employees. As directed by the Lead Director of Investigations, you will be responsible for conducting thorough and impartial investigations into employee complaints and allegations of workplace misconduct, including but not limited to: - Discrimination - Harassment - Retaliation - Workplace violence - Other policy violations This role ensures that all investigations are conducted in accordance with company policies, ethical standards, and legal requirements. Key Responsibilities: - Plan, conduct, and document detailed and unbiased investigations into employee complaints and allegations. - Gather relevant information, interview involved parties, and review pertinent documents and records. - Ensure investigations comply with federal, state, and local employment laws, as well as company policies. - Stay updated on relevant legal developments and industry best practices. - Maintain accurate and confidential records of all investigations and employee relations matters. - Ensure documentation is complete, secure, and in compliance with legal and company requirements. - Interpret and apply company policies, procedures, and practices to ensure consistent and fair handling of employee relations matters. - Provide guidance and advice to managers and employees on policy-related issues. - Prepare clear, concise, and accurate investigative reports that summarize findings and provide recommendations for resolution. - Present findings to senior management and other stakeholders as needed. - Assist with training on employee relations topics, including workplace harassment, discrimination, and conflict resolution. - Educate employees and managers on policies and procedures to prevent future issues. Qualifications - At least 7 years of relevant overall experience - At least 5 years of Employee Relations Investigations experience - Willingness to travel up to 10% (including plane travel) Requirements - 5-10 years of Employee Relations experience - Certification in HR (e.g., SHRM-CP, SHRM-SCP, PHR, SPHR) - Strong analytical, problem-solving, and decision-making skills - Detail-oriented with excellent interpersonal and communication skills - Ability to remain calm under pressure and manage multiple investigations simultaneously - Ability to handle sensitive and confidential information with integrity - Strong organizational and project management skills - Master’s degree preferred Benefits - Comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. - Medical, dental, and vision coverage - Paid time off - Retirement savings options - Wellness programs - Other resources, based on eligibility Company Description We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.