Ascent Developer Solutions logo
Ascent Developer Solutions

Custom financial solutions for developers of SFR & multifamily properties, homebuilders & manufactured housing projects.

Vice President – Loan Servicing

Location

United States

Posted

5 days ago

Salary

$160K - $175K / year

Seniority

Lead

Bachelor Degree10 yrs expEnglish

Job Description

Vice President – Loan Servicing

Ascent Developer Solutions

• Oversee the servicing of commercial real estate loans, including monitoring loan performance, managing payments, and ensuring accurate documentation. • Manage day-to-day operations such as payment processing, escrow management, investor reporting, and default management. • Review and approve loan advances, payments, payoffs, construction loan draw requests, inspection reports, and other loan servicing activities. • Build and maintain strong relationships with internal and external stakeholders, including investors, borrowers, regulators, and service providers. • Develop and implement strategic initiatives to optimize operations and enhance customer experience. • Lead the loan servicing department, providing guidance, coaching, and mentorship to drive performance and achieve departmental goals. • Collaborate with other departments, such as loan origination, underwriting, compliance, and asset management, to streamline processes and improve efficiency. • Monitor and update loan servicing practices in response to evolving federal, state, investor guidelines, as well as internal company policies. • Monitor key performance indicators (KPIs) to assess team performance and identify areas for improvement. • Identify opportunities and oversee implementation of technological solutions that enhance servicing operations. • Stay updated on industry trends, regulatory changes, and best practices in commercial and mortgage loan servicing, implementing changes as needed.

Job Requirements

  • Bachelor's degree in business, finance, related field or equivalent work experience.
  • 10+ years of experience in commercial mortgage loan servicing with a minimum of 3 years in a leadership role.
  • Expert level knowledge of mortgage servicing regulations and best practices.
  • Demonstrated leadership ability with a track record of successfully leading and developing high-performing and highly motivated teams.
  • Excellent communication skills, both verbal and written, with the ability to effectively interact with employees, customers, and senior management.
  • Proven analytical and problem-solving skills, with the ability to make sound decisions in a fast-paced environment.
  • Detail-oriented with a commitment to accuracy and quality.
  • Proficiency in loan servicing software and Microsoft Office suite.

Benefits

  • five health plans
  • two dental plans
  • health savings and flexible spending accounts
  • vision coverage
  • a 401(k) plan
  • other optional benefits

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