EnergyHub empowers utilities and their customers to create a clean, distributed energy future.
Software Engineer, SupportHub
Location
New York
Posted
2 days ago
Salary
$90K - $110K / year
Seniority
Senior
Job Description
Software Engineer, SupportHub
EnergyHub
• Identify root causes of technical issues • Respond to production issues • Configure programs and data flows between EnergyHub and our OEM or Utility partners • Configure and update data attributes when no UI is available • Build dashboards on top of our data warehouse to answer questions or give the team insight into high-value opportunities • Identify and implement technical solutions to mitigate or correct known issues • Debug reported issues by looking at logs, data and code (most often in Java, sometimes in Python and occasionally TypeScript) • Contribute bug-fix PR’s to the codebase • Create, update, and maintain Python scripts for data migrations, data cleanup, or process improvements • Other duties as assigned
Job Requirements
- Ability to combine information gained from multiple sources to identify root causes
- Strong organizational skills and an eye for calling out areas for improvement
- Strong communication skills
- Comfort working with internal teams as well as external partners
- Comfort working across time zones and cultures
- An understanding of code versioning concepts and experience with tools like git
- Experience identifying and debugging issues using tools like AWS Cloudwatch, Sentry or Datadog
- Experience working with 3rd Party API’s using Postman
- Experience with a scripting language such as Python
- Experience or familiarity with Fullstack web development
- Experience with the AWS ecosystem (and/or other Azure/GCP/etc.)
Benefits
- 100% paid medical for employees
- 401(k) with employer match
- Casual environment
- Flexibility to set your own schedule
- Fully stocked fridge and pantry
- Free Citi Bike membership
- Secure bike rack
- Gym subsidy
- Paid parental leave
- Education assistance program
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