• Assist in Production of Low Voltage System (ICT, Security, A/V) Engineering Deliverables (75%) • Support the production of BIM / CAD deliverables including Revit models and AutoCAD drawings to meet the design requirements of the project • Perform intermediate design tasks under a senior engineer’s supervision • Provide project delivery support to the project team, including electronic document and BIM model management as required to facilitate project submissions and completion of deliverables • Work collaboratively with other technical trade leads (MEP, BAS, EPMS, ICT) to ensure multi-discipline coordination • Successfully complete assigned BIM / CAD production work within the budget and deadlines as outlined by the project team • Assist in Pre-Construction Activities (10%) • Survey existing building conditions and prepare technical reports of findings • Collect data and other information for construction documents • Prepare project design and construction documents • Basic editing and writing of project specifications • Assist in Construction Activities (15%) • Work as part of the engineering team and interact closely with the project management team • Review shop drawings and submittals • Review and respond to RFIs • Review and complete punch lists and project close out documents • Prepare project progress reports for internal and external stakeholders • Update and maintain shop drawing and RFI log • Leverage AI-enabled and digital tools to enhance efficiency, reduce manual effort, and support consistent, high-quality work output • Identify opportunities to improve processes and demonstrate a continuous learning mindset, seeking out new technologies, skills, and methods that elevate individual and team performance • Adapt to emerging technologies and evolving digital workflows, actively supporting the integration and adoption of innovative tools across the organization • Completion of Assigned Tasks and Deliverables on Time and on Budget • Performs Other Related Duties as Assigned

• Directly engaging with our clients, shipping features that move the business. • From AI case notes to advanced behavioral trackers. • Develop web experiences in NextJS, from UI, to client integrations, to backend and databases • Make enhancements to our existing processes • Explore native SDKs in Swift and Kotlin

• Provide energy efficiency advice and assistance in participating energy efficiency or energy conservation programs • Identify and provide documentation of on-site opportunities for energy efficiency in buildings under design and construction; provide follow-up as required to the customers • Participate in QA/QC and internal audit activities • Analyze building utility bills to determine energy usage trends • Promote, sell and influence property managers, owners and maintenance staff to install energy efficiency measures in multifamily dwellings • Prepare and present reports and presentations • Discuss technical elements of energy consuming equipment in a facility and how it affects utility consumption and demand • Enter data into spreadsheets and databases to determine energy savings and manage current projects • Develop a comprehensive understanding of the program’s strategic direction regarding energy efficiency and the business activities of its customers • Keep current on the latest energy-saving technology and incorporate them into products • Collaborate with other Energy Advisors and Energy Engineers to maximize client technical support • Serve as a technical resource for Energy Advisors • Ensure compliance with all quality and safety policies as well as all OSHA regulations

Company Description Veza is the pioneer in identity security, purpose-built to answer the fundamental question enterprises face: who can and should take what action on what data. Veza's Access Graph platform maps an organization's entire identity ecosystem across users, groups, roles, policies, permissions, and resources—providing deep visibility and control over human, non-human, and agentic identities across SaaS, cloud, on-prem, and custom applications. With over 30 billion access permissions under management, global enterprises including Blackstone, Expedia, and Wynn Resorts trust Veza to manage privileged access monitoring, non-human identity security, access entitlement management, and next-generation identity governance. Founded in 2020 and headquartered in Redwood City, California, Veza is now part of the ServiceNow family, with the acquisition closing in March 2026. The combination brings together Veza's AI-native Access Graph with ServiceNow's AI Control Tower and agentic workflows, enabling organizations to enforce end-to-end identity security rooted in the principle of least privilege across applications, data, cloud environments, and AI agents. For engineers joining Veza today, this means the scale and resources of an enterprise platform company, with the product velocity and mission-driven focus of a security innovator at a pivotal moment in the industry. Job Description We are seeking an exceptional Staff Site Reliability Engineer to lead critical infrastructure initiatives and drive innovation across our organization. You'll architect scalable solutions, navigate complex technical challenges independently, and deliver results under tight deadlines in a fast-paced environment. You'll work cross-functionally alongside builders who have helped shape the success of companies such as Google, Okta, AWS, and Snowflake. We are building the next generation identity security platform for the multi-cloud era - will you join us? You will: Strategic Leadership & Technical Execution - Lead enterprise-wide reliability and infrastructure projects across multiple teams with high autonomy - Navigate ambiguous problem spaces and deliver innovative solutions under tight deadlines - Architect and deploy solutions for Cloud Prem and SaaS customers at scale - Drive technical innovation and establish SRE best practices across the organization - Respond to critical incidents, lead root cause analysis, and implement long-term resolutions - Develop automation solutions to streamline operations and reduce manual workload - Participate in on-call rotation and ensure effective incident handoff and documentation - Lead compliance-focused infrastructure initiatives and partner with Security teams on control implementation across cloud environments Cross-Functional Collaboration & Communication - Partner with Engineering, Product, and Customer Success teams to align reliability goals with business objectives - Communicate complex technical concepts effectively to technical and non-technical audiences, including executives - Influence technical decisions across teams through thought leadership and demonstrated expertise - Build consensus and drive adoption of new tools, processes, and architectural patterns Customer-Facing Technical Leadership - Provide tier 2/3 technical support to enterprise customers for complex troubleshooting - Work directly with customer technical teams to resolve deployment, configuration, and integration challenges - Conduct technical onboarding and provide expert guidance on platform architecture and best practices - Create customer-facing documentation, troubleshooting guides, and run-books - Lead customer calls and technical discussions as a trusted advisor Team Development - Mentor SRE and engineering team members, elevating technical capabilities - Foster a culture of reliability, operational excellence, and continuous improvement Qualifications Required Experience - US Citizenship Required — role requires or may require federal security clearance - BS degree in Computer Science or related field (or equivalent practical experience) - 7+ years in Site Reliability Engineering, DevOps, or Infrastructure Engineering - Proven track record leading large-scale, cross-team infrastructure projects from conception to production - Demonstrated ability to work autonomously on ambiguous projects with tight deadlines - Hands-on experience with major compliance frameworks (SOC 1/2, ISO 27001, FedRAMP Moderate/High) including infrastructure automation for control implementation and continuous audit evidence collection Technical Expertise - 5+ years with AWS (VPC, EC2, RDS, EKS, CloudFormation) and cloud automation - Expert-level experience with Kubernetes, Helm, Linux, and Terraform - Strong experience with GitOps model, distributed version control, and CI/CD pipelines - Proficiency with monitoring tools (Prometheus, Grafana, DataDog) - Strong programming/scripting skills (Python, Go, Bash) for automation and reading codes - Deep understanding of distributed systems, microservices, and reliability patterns - Experience with Bazel and CueLang a plus - Experience implementing compliance-as-code patterns and automated compliance scanning/remediation Leadership & Communication - Exceptional ability to articulate complex technical concepts to diverse audiences - Track record of driving technical change across organizational boundaries - Successfully delivered multiple complex projects under tight deadlines - Strong customer service orientation with patience and empathy Work Style - Thrives in ambiguous environments and makes progress without perfect information - Hands-on, "can do" attitude with bias for action - Low ego and high intellectual curiosity - Comfortable working across time zones - Self-motivated with strong ownership mentality - Comfortable managing ambiguity in regulatory environments and compliance requirements What Sets You Apart You don't wait for perfect information—you make calculated decisions and drive progress even when requirements are unclear. You've successfully navigated organizational complexity to deliver critical projects on aggressive timelines while building strong relationships across teams and with customers. You view incidents as learning opportunities and naturally raise the bar for technical excellence wherever you go For positions in this location, we offer a base pay of $148,900 - $260,600, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location. Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.  Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. 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