Eastern Bank logo
Eastern Bank

Based in Boston, we're a community-minded bank serving customers for over 200 years. #JoinUsForGood

AI Engineer

AI EngineerMachine Learning EngineerFull TimeRemoteJuniorTeam 1,001-5,000Since 1818H1B No SponsorCompany SiteLinkedIn

Location

Massachusetts

Posted

3 days ago

Salary

$72.2K - $110K / year

Seniority

Junior

Bachelor Degree1 yr expEnglishAzureCloud

Job Description

AI Engineer

Eastern Bank

• Build, deploy, and maintain AI agents and automated workflows using platforms such as Claude, Microsoft Copilot, Azure AI Services, Power Platform, and SharePoint. • Create scalable retrieval-augmented generation (RAG) pipelines and prompt-engineering frameworks. • Prototype and productionize AI solutions that improve day-to-day operations across the bank. • Collaborate with cross-functional teams to understand business processes, pain points, and opportunities for automation. • Translate non-technical requirements into clear technical specifications and solution designs. • Serve as a trusted technical advisor supporting embedded AI initiatives across business divisions. • Develop and optimize retrieval systems, prompt architectures, and agent workflows to improve accuracy and effectiveness. • Evaluate and refine AI solutions based on user feedback, performance metrics, and business outcomes. • Assist in establishing governance processes for enterprise AI tools, including access management, usage policies, and documentation. • Promote responsible AI practices, ensuring compliance with data privacy, security, and regulatory requirements. • Support administration and enablement of AI platforms across the organization.

Job Requirements

  • Bachelor's degree in Computer Science, Data Science, Information Systems, or a related field
  • 1-4 years of experience in software engineering, data engineering, machine learning, or a related technical role
  • Experience working with large language models (LLMs) and enterprise cloud or collaboration platforms
  • Hands-on experience with AI and LLM platforms such as Claude, OpenAI, Gemini, or similar technologies
  • Experience with prompt engineering, AI agents, and agent frameworks
  • Familiarity with Microsoft technologies including Azure, Microsoft Copilot, Power Platform, and Microsoft 365 development or administration tools
  • Experience working with APIs, MCPs (Model Context Protocol), integrations, and data pipelines
  • Understanding of AI governance, responsible AI practices, and enterprise AI administration
  • Strong analytical and problem-solving abilities
  • Excellent verbal and written communication skills
  • Ability to translate complex technical concepts into understandable business solutions
  • Comfortable working independently while collaborating across multiple teams
  • Experience within financial services or another regulated industry is a plus.

Benefits

  • comprehensive compensation plans
  • Total Rewards benefits program that includes medical, dental, vision, life and disability insurance
  • retirement plan
  • vacation
  • tuition reimbursement

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