This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description We’re seeking a talented and experienced Product Training Specialist to join our growing team. The Product Training Specialist is responsible for delivering high-quality client and internal training that combines deep MAP product expertise, strong understanding of credit union core processing environments, and clear, engaging storytelling. This role ensures credit unions can confidently adopt and optimize MAP products including MAP Defense, MAP Data, card processing tools, and supporting DPS platforms by creating and facilitating training experiences that are accurate, relevant, and easy to follow. This position serves as a cross-functional partner to Client Services, Fraud Services, Implementations, and Product, ensuring training supports operational excellence and client satisfaction. Qualifications - 3–5+ years in financial services, card payments, fraud operations, or credit union operations - Strong working knowledge of Credit Union Core Systems - Experience training end users, clients, or internal teams - Excellent storytelling, facilitation, and communication skills - Ability to simplify complex technical or operational concepts - Familiarity with Visa DPS systems (VDM, VROL, RSM, MRT, etc.) - Bonus: Familiarity with credit/debit card payment processing or emerging payment technologies Requirements - Maintain expert-level knowledge of MAP’s product suite, including MAP Defense, MAP Data, card programs, Visa DPS systems, and related tools. - Understand how MAP products integrate with Credit Union Core Systems (Symitar, Fiserv, Keystone, etc.) and translate that into practical training guidance. - Conduct documentation research across Visa, Visa DPS, and MAP systems as needed. - Deliver training to established clients on core processing topics, MAP Defense, and MAP Data capabilities. - Conduct new client onboarding sessions, including scoping, pre-training, and follow-up training. - Facilitate MAP employee new-hire onboarding as needed, focusing on product, systems, and operational workflows. - Present training content using strong storytelling techniques that clarify concepts and connect systems, use cases, and workflows. - Develop and update training programs, curricula, tutorials, job aids, and Membership.io hub content. - Customize training materials to match client processing environments and core-system nuances. - Create training decks, exercises, and practical scenarios that reinforce product value. - Collaborate with internal teams—including Client Services, Implementations, Fraud Services, and Product—to understand training needs and surface system issues. - Track and report client setup issues uncovered during training. - Support product testing activities and document testing results. - Ensure high client satisfaction with MAP training delivery and post-training support. - Serve as a knowledgeable resource for client questions and troubleshooting during training-related discussions. - Maintain MAP & core-client training hubs; ensure Membership.io content is accurate and updated. - Support the development and continuous improvement of the Learning Management System (LMS). - Engage in training department product/process improvement initiatives. Benefits - Deliver engaging, high-quality product and systems training that enables clients and internal teams to confidently use MAP solutions. - Maintain deep expertise in MAP products, card processing environments, and credit union core systems to ensure training accuracy and credibility. - Lead client onboarding and ongoing training that accelerates adoption, surfaces issues early, and drives long-term success. - Develop, update, and scale training content (curricula, job aids, etc.) tailored to client environments and learning needs. - Partner cross-functionally with Client Services, Implementations, Fraud, and Product to align training with operational realities and improve client experience.

Welcome! We’re excited you’re considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you’ll find other important information about this position. This position assists the CDI team, providers, and other key stakeholders in meeting revenue, quality, and productivity goals and objectives by identifying opportunities for continuous quality improvement and knowledge advancement. Involved with testing and education on system upgrades and new system implementations. Conducts regular quality audits within the CDI Specialists group to ensure consistency and compliance with state and national standards. This role emphasizes denial management, educational program development, and provider education. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Must have one of the following Education and Certification Qualifications: - Graduate of Health Information Technology (HIT) or equivalent program with RHIT (Registered Health Information Technician) or RHIA (Registered Health Information Administrator) OR; - Current Registered Nurse license issued by the state in which services will be provided or current multi-state Registered Nurse license through the enhanced Nurse Licensure Compact (eNLC). OR; - Current Licensed Practical Nurse license issued by the state in which services will be provided or current multi-state Licensed Practical Nurse license through the enhanced Nurse Licensure Compact (eNLC). 2. Must have the CDIP (Certified Documentation Improvement Practitioner) through American Health Information Management Associate (AHIMA) OR CCDS (Certified Clinical Documentation Specialist) through the Association of Clinical Documentation Integrity Specialists (ACDIS) within One (1) year of hire. EXPERIENCE: 1. Experience required according to license type: - If Licensed Registered RN (RN)Seven (7) years of experience in inpatient acute care setting. - If Licensed Practical Nurse (LPN), eight (8) years of clinical experience in acute care setting. - If Graduate of Health Information Technology (HIT) or equivalent program with RHIT or RHIA, Seven (7) years’ experience in inpatient acute care hospital coding. PREFERRED QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. Bachelor’s Degree in Health Information Management, or Nursing, or other related healthcare field. 2. Certified Clinical Documentation Specialist Outpatient (CCDS-O). EXPERIENCE: 1. Previous supervisory or project management experience preferred. CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. Responsible for planning, development, and implementation of clinical documentation education program for providers, APPs, and clinical staff. Assists individual and group education sessions on documentation improvement initiatives to department chairs, providers, APPs, and other clinical staff. Assists with new provider onboarding sessions to provide education and training resources related to Inpatient and Outpatient CDI. 2. Provides ongoing education to the CDI Specialists team on documentation guidelines, regulations, and chart review functions in order to meet and maintain organizational goals and objectives, regulatory compliance, policies and procedures, and personnel management. 3. Serves as mentor and key educator for CDI Specialists team and develops CDI apprenticeship/orientation program to include auditing, mentoring and education modules. 4. Responsible analyzing data to ascertain where stronger education for providers and staff. 5. Serves as expert CDI resource to clinical documentation improvement specialists, coders,, revenue cycle, and other specialty groups and meetings. 6. Promotes compliance with CMS, Medicare documentation, third party payers, LCDs, NCDs and coding and billing regulations. 7. Participates in the processes to assess and improve the services provided and compliance with regulatory requirements. Reports results assessment and improvement processes to the appropriate administrative levels. 8. Conducts facilitation of quarterly quality assurance audits to ensure CDI workflow meets quality performance, improvement standards. Works closely with CDI Manager on education opportunities in areas of need. 7. Acts as Super user for all CDI-related EHR Systems necessary for complete an accurate documentation and EMR Data Governance. Updates policies and procedures for those areas of responsibility. In-services appropriate staff regarding changes in these areas. 8. Continually communicates with CDI Staff, CDI leadership, Coding leadership team, Medical Staff, Medical Director, Physician Advisors, Department Chairman, Department Administrators, and Population Health. 9. Works closely with CDI specialists to identify areas of non-specific documentation and improve documentation templates in support of clinical protocols. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Must be able to sit for long periods of time. 2. Must have visual and hearing acuity within the normal range. 3. Must have manual dexterity needed to operate computer and office equipment. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Standard office environment. 2. May be exposed to standard patient care environment. 3. Visual strain may be encountered in viewing computer screens, spreadsheets, and other written material. 4. May require travel. SKILLS AND ABILITIES: 1. Must possess excellent written and verbal communication skills, as well as interpersonal skills necessary to communicate effectively. 2. Must possess the knowledge of related provider healthcare compliance, revenue cycle operations, and auditing techniques required. 3. Must possess the ability to mentor, educate and train others. 4. Must meet quality and productivity standards. 5. Must be able to handle high stress and critical situations in a calm and professional manner. 6. Must be able to concentrate and maintain accuracy during constant interruptions. 7. Must possess independent decision-making ability. 8. Must possess the ability to prioritize job duties. 9. Must be able to adapt to changes in the workplace and work assignments. 10. Must possess organizational and time management skills. 11. Must possess the knowledge of anatomy, physiology and medical terminology. 12. Must possess analytical and problem solving skills. 13. Must be proficient in office software programs. 14. Must possess the ability to analyze complex data and reports. Additional Job Description: Scheduled Weekly Hours: 40 Shift: Exempt/Non-Exempt: United States of America (Exempt) Company: SYSTEM West Virginia University Health System Cost Center: 538 SYSTEM HIM CDI

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Dwight Global Online School is seeking an experienced and innovative French acquisition teacher to design and teach virtual classes. - Teach French to middle school aged students - Flexible and innovative team player - Available to teach synchronous classes during Eastern Time hours - Course preparation beginning in June 2026 - Classes will start in September 2026 Qualifications - Undergraduate and/or Graduate degree in French Education, French, or a related field preferred - At least three years of experience teaching middle and/or high school level learners - Experience working, teaching, and collaborating online preferred Community and Belonging At Dwight Global, we strive to ensure that our environment is welcoming — a place in which everyone can thrive — and an organization we are proud of. - Encourage diversity in all respects, including diversity of thought - Embrace innovation and foster collaboration and growth - Aim to achieve and maintain equal employment opportunities - Maintain a work environment free from discrimination based on various protected statuses

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description CHAI’s Global Markets Team is seeking an Associate to support CHAI’s supply side strategy across programmatic areas. The position will collaborate with internal and external stakeholders to design and execute market analyses, including: - Supplier landscaping - Market sizing - Demand forecasting - Costing analysis - Impact modelling The Associate will develop recommendations and investment cases for suppliers, donors, and country governments. The position may require domestic and international travel for supplier and partner meetings, as well as to CHAI program countries. We are seeking a highly motivated, entrepreneurial individual with outstanding analytical capabilities, problem-solving ability, and communication skills. The Associate must be able to function independently and have a strong commitment to excellence. Through this role, the Associate will develop collaborative relationships with multiple teams within CHAI as well as with pharmaceutical suppliers and other key leaders within the SRMNH space. This position is flexible to be based in relevant program countries, subject to country leadership approval and the availability of work authorization. Responsibilities - Landscape and analyze supplier dynamics in low- and middle-income countries for priority products, including market share of suppliers, pricing, timelines for product development, regulatory approvals, and manufacturing, and suppliers’ development and access strategies - Develop demand forecasts and uptake models for new and existing technologies - Execute costing and impact analysis for new models of financing, procurement, and distribution, including all-inclusive pricing, equipment leasing, pooled procurement, and tender optimization - Develop market analytic frameworks, tools, and templates and serve as a market analytics resource across GMT projects - Cultivate relationships with existing and potential manufacturers and distributors of priority products in low- and middle-income markets - Perform company due diligence and develop business cases to support supplier negotiations and pricing agreements - Prepare presentations, reports, and other analyses to inform global policy and increase the evidence base for high-impact interventions. Present findings of analyses to internal and external audiences - Support business development efforts by contributing to proposal writing and donor engagement - Stakeholder engagement, both internal and external, is quite critical to our role. We work hand in hand with WNH almost on a daily basis Qualifications - Bachelor's degree and 3–4 years of relevant experience in a fast-paced, results-oriented environment (e.g., management consulting, public health, pharmaceuticals) - Strong analytical, problem-solving, and quantitative modeling skills - Excellent written and verbal communication skills - Ability to handle multiple tasks simultaneously, set priorities, and work independently - Ability to drive forward assigned workstreams effectively (e.g., through thoughtful work planning, priority setting, stakeholder engagement, etc.) - Ability to build collaborative relationships with internal and external stakeholders, including more senior-level individuals - High level of proficiency in Microsoft Office, particularly Excel and PowerPoint - Willingness to travel up to 25% of the time Advantages - Experience in global health, vector-borne diseases, or climate change adaptation - Knowledge of market dynamics in low- and middle-income countries - Familiarity with innovative financing mechanisms and public-private partnerships - Experience working remotely with decentralized teams - Additional language skills