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EPIC Brokers logo
EPIC Brokers

EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results.

Claims Specialist

Claims SpecialistClaims SpecialistOtherRemoteTeam 1,001-5,000

Location

United States

Posted

110 days ago

Salary

0

No structured requirement data.

Job Description

Claims Specialist

EPIC Brokers

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description JWF Specialty is a division of EPIC. JWF is a best-in-class Third Party Administrator (TPA) and the TPA of choice for EPIC. They're a successful and rapidly growing division with a strong reputation for innovation and customer satisfaction. The Claims Specialist handles a caseload of approximately 130 auto and general liability claims for primarily public-sector clients. The position requires: - Establishing facts of loss - Coverage analysis - Investigation - Liability/negligence determination - Damage assessment - Settlement negotiations - Identifying potential fraud - Appropriate use of authorized vendors - Completing timely and appropriate reserve analysis All file handling must be within state statutes, client claims handling guidelines and JWF Best Practices. Qualifications - At least 5+ years of experience handling auto property and/or general liability claims - Professional communication skills – both written and verbal - High attention to detail - Strong relationship-building skills - Positive and outgoing disposition Requirements - 5+ years auto property damage claim experience preferred - Excellent interpersonal, communication, organizational and presentation skills - Computer proficiency, working knowledge of Microsoft Office products - Advanced level of interpersonal skills to handle sensitive and confidential situations - Advanced ability to negotiate claims - Advanced ability to work independently - Advanced level of organization and time management skills - Must possess advanced level written and verbal communication skills - Must be able to explain and appropriately respond to auditors, clients, and potential clients during in-person presentations - Must be able to pass all training courses within 12 months with a score of 80% or above - High School Diploma or GED required; Bachelor's degree from an accredited college or university preferred - Must possess required jurisdictional licensing (or be willing to obtain one within 30 days of start date) Benefits - Generous Paid Time off - Managed PTO for salaried/exempt employees; 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days - Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave - Generous employee referral bonus program of $1,500 per hired referral - Employee recognition programs for demonstrating EPIC’s values - Employee Resource Groups: Women’s Coalition, EPIC Veterans Group - Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development - Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support - Additional benefits include 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs - 50/50 Work Culture supporting collaboration, teamwork, and an inclusive work environment - EPIC Gives Back – charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation

Job Requirements

  • At least 5+ years of experience handling auto property and/or general liability claims
  • Professional communication skills – both written and verbal
  • High attention to detail
  • Strong relationship-building skills
  • Positive and outgoing disposition
  • 5+ years auto property damage claim experience preferred
  • Excellent interpersonal, communication, organizational and presentation skills
  • Computer proficiency, working knowledge of Microsoft Office products
  • Advanced level of interpersonal skills to handle sensitive and confidential situations
  • Advanced ability to negotiate claims
  • Advanced ability to work independently
  • Advanced level of organization and time management skills
  • Must possess advanced level written and verbal communication skills
  • Must be able to explain and appropriately respond to auditors, clients, and potential clients during in-person presentations
  • Must be able to pass all training courses within 12 months with a score of 80% or above
  • High School Diploma or GED required; Bachelor's degree from an accredited college or university preferred
  • Must possess required jurisdictional licensing (or be willing to obtain one within 30 days of start date)

Benefits

  • Generous Paid Time off
  • Managed PTO for salaried/exempt employees; 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days
  • Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave
  • Generous employee referral bonus program of $1,500 per hired referral
  • Employee recognition programs for demonstrating EPIC’s values
  • Employee Resource Groups: Women’s Coalition, EPIC Veterans Group
  • Professional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership Development
  • Unique benefits such as Pet Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife Support
  • Additional benefits include 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs
  • 50/50 Work Culture supporting collaboration, teamwork, and an inclusive work environment
  • EPIC Gives Back – charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation

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