Role Description We’re looking for a backend engineer passionate about building robust and scalable systems, excited about working with modern cloud technologies and distributed systems to power our Document Engine and SaaS products. You find satisfaction in architecting high-performance solutions, optimising system reliability, caring for the cloud infrastructure our products run on, and creating efficient backend services that handle complex document processing workflows at scale. What You'll Work On - Execute on the design and implementation of high-performance Elixir/Phoenix-based systems such as Nutrient's Document Engine and Web Services API. - Design and build declarative infrastructure, robust, scalable and easy to observe and maintain (we are currently using Terraform, Terramate and FluxCD on Kubernetes, with Helm charts powering both our managed cloud and customer self-hosted deployments). - Operate and evolve our managed cloud platform: cluster lifecycle and upgrades, GitOps workflows, observability, and database operations, keeping it reliable, secure, and cost-efficient. - Share ownership for architecture, tools and services, contribute to product development and customer success. - Collaborate closely with a small, remote-first engineering team to ship features, debug hard problems, and continuously improve reliability. - Meet in person with the team periodically to align and reflect. What You'll Bring - Experience in backend services and distributed systems. - A track record running production workloads on Kubernetes and public cloud (we use AWS), ideally with infrastructure-as-code and GitOps practices. - Strong coding skills: Elixir experience isn't required, we'll help you learn. - A pragmatic approach to code: you appreciate clean architecture but know when good enough is the right call. - A culture of direct feedback: you speak up when something isn't right and take feedback just as well. Who Thrives Here - Collaborators: You collaborate openly, listen actively, and prioritize team success over ego. - Hungry Learners: Rapid learning fuels progress and career growth. - Curious Thinkers: You dig deep to uncover the “why,” valuing understanding over simply being right. - Self-Starters: You take action without waiting for direction, turning obstacles into opportunities with creativity and persistence. - Owners: You take responsibility for solutions and outcomes, always looking for ways to improve what’s within your control. - Doers: You’re energized by progress, motivated to create meaningful impact, and eager to tackle challenges. Why You'll Love Working Here - Real platform ownership: You’ll help run and evolve the managed cloud behind Document Engine (cluster lifecycle, GitOps, and observability), not just ship services on top of it. - Modern stack end to end: Elixir and Phoenix for the product, Kubernetes with Terraform, Helm, and FluxCD for the infrastructure it runs on. - Fully remote and async-first: Minimal meetings, strong writing culture, and the independence to manage your own work. - Mission-critical product: Nutrient's platform is trusted by 15%+ of the Global 500 across 80+ countries. - Strong growth trajectory: ARR grown from $28M to $49M over the past two years, backed by Insight Partners, with a $100M+ investment fuelling further growth. - Competitive comp and an annual global retreat. Past retreats held in Croatia, Spain, and Greece.