Brinqa logo
Brinqa

Easily Visualize, Prioritize & Remediate Cyber Risk across Your Attack Surface

Strategic Account Manager

Location

United States

Posted

3 days ago

Salary

0

Seniority

Senior

Bachelor Degree5 yrs expExperience acceptedEnglishCyber Security

Job Description

Strategic Account Manager

Brinqa

• Own the commercial relationship with assigned strategic accounts, acting as the primary business point of contact post-sale. • Work closely with the Customer Success team to drive customer satisfaction by ensuring effective adoption and utilization of Brinqa solutions. • Identify opportunities for upsell, cross-sell, and expansion of Brinqa offerings within existing accounts. • Support the Customer Renewals team to ensure 100%+ net revenue retention and long-term customer value. • Build executive-level relationships and become a trusted advisor to customer stakeholders, including CISOs, security leaders, and risk executives. • Partner with Customer Success, Product, and Sales Engineering to ensure customer outcomes are achieved and any issues are quickly resolved. • Develop account plans to align Brinqa's roadmap with customer needs and strategic priorities. • Track customer health metrics, usage data, and feedback to identify growth opportunities and mitigate churn risks. • Advocate for customer needs internally and bring insights back to the Brinqa team to inform product and go-to-market strategy

Job Requirements

  • 5+ years of experience in account management, customer success, or enterprise sales in a SaaS environment.
  • Experience working with large, complex enterprise customers in cybersecurity, IT risk, or compliance domains.
  • Strong understanding of cybersecurity concepts such as vulnerability management, risk prioritization, and threat exposure is highly desired.
  • Proven track record of exceeding retention, upsell, and expansion goals.
  • Ability to navigate complex organizations and build strong relationships with technical and executive stakeholders.
  • Excellent communication, presentation, and consultative selling skills.
  • Highly organized with strong account planning and forecasting capabilities.
  • Experience using Salesforce and other customer engagement tools.
  • Prior experience in a cybersecurity software company.
  • Experience working cross-functionally with Customer Success, Renewals, and Product Management.

Benefits

  • Significant Market Opportunity
  • Impact & Ownership
  • High-Earning Potential
  • Elite Sales & Channel Culture
  • Fast Career Growth

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