• Own the commercial relationship: Serve as the primary executive point of contact across the C-suite—CEO, CFO, CSCO, COO, CIO—building relationships that transcend any individual deal cycle and anchor Celonis to the customer’s long-term strategic agenda. • Drive ARR and NRR growth: Develop and execute a structured expansion roadmap—identifying new business units, geographies, use cases, and platform capabilities that compound ARR over time. Lead commercial negotiations for expansions, renewals, and multi-year enterprise agreements in partnership with Deal Desk and Legal. • Translate adoption into commercial momentum: Partner with the CVP and Value Engineering teams to convert adoption milestones and realized value into renewal confidence and expansion urgency. Own executive business reviews that are forward-looking and commercially anchored. • Embed Celonis as a strategic platform: Position Celonis within the customer's AI strategy—connecting Process Intelligence to their LLM, automation, and agentic AI investments so the platform becomes a foundational data and orchestration layer, not a point solution. • Protect through transformation: Proactively identify and mitigate commercial risk: sponsor departures, competitive displacement, implementation fatigue, and budget consolidation. Ensure multi-threaded executive relationships and a documented value story that survives the leadership transitions common in large enterprise accounts. • Scale the practice: Codify account strategies, expansion motions, and transformation navigation approaches into reusable assets for the broader Strategic Accounts practice. Maintain disciplined account plan, pipeline strategy and coverage to any growth targets, and forecast accuracy across a small, complex account set.

Role Description Trans Ova Genetics is seeking a relationship-driven professional who thrives on delivering exceptional service and strategic solutions. In this Client Services Representative role, you’ll build long-term client partnerships, provide personalized consultation, and collaborate with internal teams to ensure success. If you have a background in animal science or agriculture, enjoy solving complex challenges, and are passionate about supporting client goals, we’d love to hear from you! This role acts as a strategic partner and advocate for Trans Ova Genetics clients by delivering personalized consultation, operational support, and proactive communication. This role balances a commitment to exceptional client service with collaboration across internal teams to ensure timely, effective, and customized solutions that drive client success and long-term loyalty. This position is a remote role. Key Responsibilities: - Serve as a trusted client advocate by responding promptly (within 24 hours), communicating clearly, resolving issues proactively, and maintaining strong, professional relationships. - Consult with clients to understand objectives and provide tailored guidance on production planning, genetic services, and animal movement. - Coordinate cross-functionally to deliver timely, efficient solutions, adjust services as goals evolve, and support contracts, agreements, and inventory management. - Communicate technical results and service outcomes effectively to support confident, informed client decision-making. - Build long-term partnerships that drive client retention, represent Trans Ova Genetics with integrity, and contribute to continuous improvement initiatives. - Support domestic shipping of embryos and semen through accurate documentation, organization, and shipping/receiving coordination. Qualifications - Bachelor’s Degree required; emphasis in Animal Science, Agribusiness, or related field preferred. - 1 - 3 years of experience in a client-facing, consultative role within the agricultural or animal science sectors. - Experience in bovine genetics, dairy, or beef production is highly desirable. Requirements - Excellent interpersonal communication, problem-solving, and time management skills. - Comfortable with technology, including Microsoft Excel, Word, PowerPoint, and CRM tools. - Ability to manage competing demands independently while maintaining attention to detail. - Professional demeanor with a strong commitment to customer service and ethical standards. - Proven ability to maintain balance between responsiveness and personal boundaries in a flexible work environment. Company Description Trans Ova Genetics, a member of the URUS Group, provides industry-leading reproductive technologies and expertise to cattle breeders through a unique professional services team that works closely with clients to understand their breeding goals and ultimately help clients advance and extend superior genetics. Trans Ova Genetics understands the process that will help multiply a herd’s genetic success. - Reproductive technologies such as embryo transfer, in-vitro fertilization (IVF), sexed-semen, genetic preservation, and cloning are considered the reproductive “tools” available for breeders looking to achieve specific breeding and reproductive goals. - Internationally recognized as a source of superior animal husbandry and reproductive expertise, Trans Ova Genetics offers an integrated system of regional centers, satellite stations, and on-farm application of reproductive technologies. - Trans Ova's headquarters are in Sioux Center, Iowa, but we have many offices and satellite centers across the country. - On-going research and applied science allow Trans Ova Genetics to develop and implement new technologies to help move the science of bovine genetic improvement forward. - Trans Ova is dedicated to meeting the requirements of their customers and to continual improvement. - TOG has deep roots in the industry through its origin within the URUS family of companies. - As a holding company with cooperative and private ownership, URUS is a family of businesses at the heart of the dairy and beef industry – Alta Genetics, GENEX, Genetics Australia, Leachman Cattle, Jetstream, PEAK, SCCL, Trans Ova Genetics and VAS. - Each organization has its unique identity, products, and services. - These companies work globally to provide cutting-edge dairy and beef genetics, customized reproductive services to maximize conceptions, dairy management information to take producers to the frontline of progressive dairy farming, and an array of products and services to help bovines reach their full genetic potential. - URUS has 9 brands in 17 retail countries and employs nearly 2,800 people globally.

Role Description The Intake Representative is responsible for verifying detailed benefits and authorizations requirements for a high volume of patients. The position requires attention to detail, the ability to multitask, and a sense of urgency. Essential Duties and Responsibilities - Verifying correct patient information, including insurance benefits and authorization requirements for permanent and transient patients. - Submitting required authorizations timely and following up on determinations when needed. - Updating patient information in a timely manner to avoid delays in billing cycles. - Contacting the admissions team and/or clinical personnel to obtain missing or incorrect information during initial verification. - Verifying accuracy of data and updating accounts based off weekly audits. - Updating patient accounts with newly acquired information and notifying appropriate personnel if claims require rebilling or require voiding and regenerating. - Keeping up to date on COB rules according to insurance guidelines and requirements. - Maintaining a professional work relationship with all facility and office staff; developing effective relationships at all levels of the organization. Qualifications - High school diploma or equivalent. - Knowledge of various health insurance programs and the medical insurance industry preferred. - Previous experience verifying detailed insurance benefits and authorization requirements preferred. - Knowledge of medical terminology and government/private insurer rules and regulations. - Must have intermediate computer skills, including Microsoft Office (Word, Excel, Outlook); working knowledge of Internet for business use. - Requires research and exceptional organization skills to manage a large patient load. - Ability to work in a fast-paced, deadline-driven environment.

Role Description We are seeking a Healthcare Strategic Partner Relationship Manager to establish, maintain, and enhance relationships with healthcare trading partners, including providers, payers, and vendors. This role ensures smooth electronic data interchange (EDI) transactions, facilitates onboarding, and resolves technical and operational issues. The ideal candidate has expertise in healthcare EDI transactions (837, 835, 270/271), regulatory compliance (HIPAA, HITECH), and a solid ability to manage partnerships effectively. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities: - Strategic Partnership Development: - Develop and maintain solid relationships with healthcare providers, payers, and third-party vendors to facilitate seamless data exchange. - Develop and execute partnership strategies to maximize the value of partnerships and drive mutual success. - Negotiate and structure partnership agreements, ensuring alignment with organizational goals and objectives. - Relationship Management: - Serve as the primary point of contact for all partner relationships, ensuring ongoing communication, satisfaction, and alignment of interests. - Regularly meet with partners to assess the health of the partnership, gather feedback, and identify areas for improvement. - Monitor partnership performance, track key performance indicators (KPIs), and implement actions to enhance outcomes. - Collaboration and Cross-Functional Alignment: - Work closely with internal teams, including sales, marketing, product development, and customer service, to ensure alignment on strategic initiatives and deliverables. - Collaborate with business leaders to align partner strategies with the organization’s overall business goals and objectives. - Support internal teams with partner-specific knowledge, industry insights, and market intelligence to foster effective decision-making. - Market Analysis and Trend Monitoring: - Stay up-to-date with industry trends, emerging technologies, and regulatory changes in healthcare to provide informed advice to partners. - Conduct competitive analysis to identify new opportunities for partnerships and growth within the healthcare space. - Problem Solving and Issue Resolution: - Proactively identify and resolve issues or challenges that may arise within partner relationships, working quickly to address concerns and maintain solid, trust-based partnerships. - Escalate critical issues when necessary and ensure that they are resolved in a timely manner. - Reporting and Performance Tracking: - Prepare and deliver regular reports on partnership performance, including key metrics, growth opportunities, and outcomes to senior management. - Ensure effective tracking of partnership milestones and deadlines, providing visibility on progress. Qualifications - 5+ years of experience in healthcare management, strategic partnerships, or business development, with a proven track record of managing complex healthcare relationships. - Proven solid understanding of the healthcare ecosystem, including providers, payers, technology, and regulatory aspects. - Proven excellent communication, negotiation, and interpersonal skills. - Ability to think strategically and work collaboratively across various teams. - Experience in managing large, multi-stakeholder projects and partnerships. - Proven solid problem-solving skills and ability to manage conflict effectively. - Ability to analyze data, generate reports, and drive process improvements. - Ability to travel 10%25. Preferred Qualifications - Experience in healthcare, IT, digital health, or value-based care. - Familiarity with healthcare regulations, compliance, and standards such as HIPAA. - Knowledge of CRM software, project management tools, and other partnership management platforms. - Experience with healthcare clearinghouses, TPAs, or claim processing systems. - Knowledge of claim adjudication workflows and payer-provider interactions. - Project management experience in a healthcare IT environment. - Solid interpersonal skills, including verbal and non-verbal communication skills, active listening skills and the ability to work with others towards a common goal. - Understands how businesses operate, how they create strategies and how to manage a business' operation effectively. - Ability to analyze data, company expectations and goals and other factors that contribute to the partnership. This requires solid analytical and critical thinking skills to translate complex data into viable insights. - Understands the market each business operates in, how to market to the target audience and have advanced knowledge of modern marketing tactics. - Solid organizational skills, being able to organize information, strategic insights, documents and time to do their job effectively. Benefits - Comprehensive benefits package. - Incentive and recognition programs. - Equity stock purchase. - 401k contribution (all benefits are subject to eligibility requirements).