Role Description As an Account Manager within our Agency team, you will support the growth of existing client partnerships and agency revenue by evangelizing MRI‑Simmons solutions and delivering white‑glove client service. You will serve as a trusted advisor to clients—leveraging strong relationship‑building, consultative selling, and analytical skills to help clients solve business challenges using our industry‑leading data and activation products. Starting with an established book of business, you will develop deep client relationships, identify expansion opportunities, and drive incremental revenue through upselling and cross‑selling MRI‑Simmons solutions. This role will carry a quota. We’re looking for a motivated, proactive, and solutions‑oriented individual who thrives in a collaborative, team‑based environment and is eager to grow existing client business while elevating MRI‑Simmons’ profile as a strategic partner. Responsibilities - Develop deep expertise across the full suite of MRI‑Simmons products in order to deliver best‑in‑class client support - Build and maintain positive, trusting, and collaborative relationships with assigned clients - Serve as the day‑to‑day client contact, coordinating ongoing support and account needs - Lead and coordinate account reviews, including Quarterly Business Reviews (QBRs) - Drive revenue growth through upselling and expansion of MRI‑Simmons solutions and building/expanding relationships with key agency departments: Strategy, Research, Media, Planning, Investment - Coordinate and deliver client training on MRI‑Simmons software, data, and activation products - Communicate effectively with clients in both written and verbal formats, delivering a consistently high level of service - Collaborate closely with Sales Leadership and internal teams to identify and execute revenue-generating opportunities - Stay current on client initiatives to ensure successful delivery, follow‑up, and development of case studies - Leverage MRI‑Simmons data to align with client strategies, identify new business opportunities, participate in client meetings, and deliver actionable insights - Develop a deep understanding of each client’s business, customers, and objectives—and how MRI‑Simmons solutions can support them - Create insightful presentations that educate clients on MRI‑Simmons capabilities, data assets, and resources - Prepare integrated, research‑based presentations and proposals that position MRI‑Simmons as a strategic consultant and partner - Partner with Sales Account Directors to identify strategic opportunities using a combination of industry insights and MRI‑Simmons data Qualifications - 3-5 years of sales/account management experience within market research, advanced advertising, media, or a related industry (syndicated and/or custom research experience preferred) - Strong organizational skills and exceptional attention to detail - Excellent written and verbal communication skills - Proven ability to build relationships and apply consultative selling techniques - Ability to present, synthesize, and tell a compelling story with data - Working knowledge of syndicated consumer data and the programmatic space (preferred) - Strong PowerPoint and Excel skills - Solid business acumen, problem‑solving ability, and analytical mindset - Demonstrated project management skills and ability to manage multiple priorities - Bachelor’s degree in Communications, Marketing, Media, or a related field Benefits - Comprehensive healthcare plan (medical, Rx, dental, and vision) - Flexible spending accounts and a Health Savings Account (including company contributions) - Life and AD&D insurance - 401(k) retirement plan including company matching contributions - Disability insurance - Tuition Reimbursement - Discretionary paid time off program and 11 paid holidays - Flexible working environment - Volunteer time off - LinkedIn Learning - Employee-Assistance-Program (EAP)

• Serve as the dedicated relationship owner for DoiT's TSD partner portfolio, acting as their primary point of contact across commercial, technical, and operational matters. • Build and maintain deep, trusted relationships with key stakeholders at TSD partners — including partner principals, channel managers, sales teams, and technical leads. • Conduct regular business reviews with TSD partners to assess performance, align on pipeline, and identify growth opportunities. • Represent DoiT at partner events, industry conferences, and TSD-hosted summits to strengthen brand presence and deepen relationships. • Identify and target prospective sub-agent partners within the TSD ecosystem, building a robust recruitment pipeline of high-potential agents. • Lead outbound prospecting efforts through direct outreach, TSD partner events, industry networks, and hyperscaler referrals. • Own the full activation journey from first contact through signed agreement, onboarding, and first deal — ensuring new sub-agents are set up for early success. • Maintain accurate tracking of all prospecting activity, partner status, and activation milestones in CRM. • Lead compelling, confident introductory pitches of DoiT’s solutions to prospective sub-agents without requiring technical support in the room. • Work with the sub-agent on executing customer deal registration for DoiT’s solutions. • Work alongside the Channel Account Executive to track all customer deal registrations and opportunities from qualification through close. • Develop and execute joint business plans with TSD partners, setting clear revenue targets, milestones, and co-sell activities. • Influence TSD partner roadmaps and go-to-market strategies to increase DoiT's share of wallet within their customer base. • Collaborate with DoiT's Marketing team on TSD-specific campaigns, events and initiatives. • Monitor and report on channel market trends, competitive dynamics, and partner ecosystem developments to inform DoiT's channel strategy. • Work alongside DoiT’s Partner Success Team to design and deliver enablement programs equipping TSD partner sales and technical teams to effectively position and sell DoiT solutions. • Support sub-agent partners with the tools, materials, and knowledge they need to confidently position DoiT products in end-customer conversations. • Partner with Product and Marketing to develop channel-ready collateral, playbooks, and co-branded materials tailored to TSD and sub-agent audiences. • Act as an advocate internally for both TSD partners and sub-agents — communicating partner needs, deal context, and escalation requests across the organization. • Provide structured feedback to leadership, Product, and GTM Strategy teams on partner performance, competitive intelligence, and market signals from the field. • Ensure clean deal registration, CRM accuracy, and pipeline hygiene across all partner-sourced opportunities.

• Build and manage relationships with key security VARs, GSIs, and technology alliance partners in EMEA. • Develop joint business plans to drive pipeline and revenue growth through partners. • Enable partners with the knowledge, tools, and resources to sell Doppel effectively. • Collaborate closely with Enterprise and Mid-Market sellers to co-sell and accelerate deals. • Manage partner onboarding, training, and performance tracking through systems like SFDC, Impartner, and Clari. • Represent Doppel at partner and industry events; travel approximately 33–50% of the time. • Share partner and field insights to influence go-to-market strategy, pricing, and product direction.

Role Description As an Enterprise Account Manager, you will own and grow a portfolio of existing customers (250-300 accounts), focusing on retention, expansion, and long-term account development. This role is centered on building strong relationships, identifying growth opportunities, and ensuring customers realize ongoing value from Summit’s solutions. This is a role for individuals who are energized by account ownership and long-term growth, where maintaining and expanding recurring revenue directly impacts both customer success and earning potential. You’ll partner closely with customers to understand their evolving needs, identify opportunities for expansion, and guide them through solution enhancements over time. Success in this role comes from proactive engagement, strong account planning, and the ability to balance retention with growth. What You’ll Do: - Manage and grow a portfolio of enterprise accounts across infrastructure, cloud, and managed services - Maintain regular, proactive engagement with customers to understand evolving needs and identify growth opportunities - Identify and drive upsell, cross-sell, and service expansion opportunities within existing accounts - Own renewal strategy and execution, ensuring retention and long-term account stability - Partner with internal teams to align solutions with customer needs and priorities - Monitor account health, usage trends, and risk signals to proactively address churn and contraction - Maintain accurate forecasting and pipeline visibility for expansion opportunities What You’ll Deliver: - Strong net revenue retention and growth across your portfolio - Expansion of recurring revenue through upgrades, add-ons, and new services - High customer satisfaction and long-term account stability - Clear account plans with visibility into risks, opportunities, and next steps - Consistent achievement of retention and growth targets You’ll Thrive in This Role If You: - Are comfortable owning long-term customer relationships and revenue outcomes - Are motivated by performance tied to both retention and expansion of revenue - Take a proactive, structured approach to account planning and growth - Can identify expansion opportunities and confidently position additional solutions - Balance strong relationship management with a focus on revenue outcomes - Stay organized and disciplined across multiple accounts and priorities Bonus Points: - Experience in account management within infrastructure, cloud, or managed services - Strong understanding of recurring revenue models - Experience driving expansion within existing customer bases - Ability to navigate technical conversations and solution positioning Benefits - Flexible Time Off (yes, really) – take what you need, we trust you to manage it - Medical, Dental & Vision – comprehensive coverage with HSA/HRA options - 401(k) with 4% match – we invest alongside you - Parental Leave – paid time for the moments that matter most - Life & Disability Insurance – built-in peace of mind - Wellness Support – resources for your mental and physical health - Free Colocation & Cloud Access – build and experiment in real environments - Work From Anywhere – remote-friendly by design - A low-ego, get-it-done culture – come as you are, do great work Compensation & Earnings Potential This role is designed for individuals who are motivated by both retaining and growing revenue within an existing customer base. Compensation includes a performance-based component tied to net revenue retention and account growth, rewarding both stability and expansion. With clear targets and accelerator opportunities tied to performance, strong account management and expansion efforts directly translate into increased earnings. Earn a base salary of $85,000–$105,000 annually. Combined with the commission plan, you have the opportunity to double your base salary through strong performance. We aim to make offers that feel fair, forward-looking, and reflective of what you bring to the table, and where you want to grow. Internal candidates may see variations based on current role, compensation, and progression at Summit. Same thoughtful approach, just with additional context. Commitment to Diversity Summit is committed to a diverse and inclusive workplace. Summit is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. As part of this commitment, Summit will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email hr@summithq.com.