Role Description Independent Insurance Services Agency is seeking an experienced Licensed Insurance Customer Service Representative to join our team in Troy, MI. This is an excellent opportunity for someone who thrives in a client-focused role, enjoys delivering outstanding service, and can identify opportunities to strengthen customer relationships through proactive account management. If you're looking for a stable career with a supportive agency that values professionalism, teamwork, and customer satisfaction, we'd love to hear from you. What You'll Do - Be the trusted point of contact for our existing clients, ensuring they receive exceptional service while helping them maintain the right coverage for their evolving needs. Responsibilities - Marketing accounts - Assist clients with policy changes, renewals, billing questions, claims support, and coverage inquiries. - Deliver outstanding customer service by phone, email, and in person. - Conduct proactive policy reviews to ensure customers have the appropriate protection. - Educate clients on available coverage options, discounts, and policy enhancements. - Identify opportunities for cross-selling and account rounding while maintaining a service-first approach. - Build strong, long-term relationships that promote customer retention and loyalty. - Process policy updates accurately and maintain organized client records. - Collaborate with agency team members to provide an exceptional customer experience. Qualifications - Active Property & Casualty Insurance License. - Previous insurance agency experience required. - Experience servicing commercial lines insurance policies. - Strong understanding of insurance products, coverages, and policy servicing. Requirements - Friendly, professional, and customer-focused. - Excellent communication and active listening skills. - Highly organized with strong attention to detail. - Proactive problem solver who enjoys helping others. - Comfortable using agency management systems, Microsoft Word, Excel, and PowerPoint. - Team-oriented while capable of working independently. - Able to identify customer needs and recommend appropriate coverage solutions when appropriate. Benefits - Flexible schedule - Opportunity for advancement - Training & development Company Description The ideal candidate enjoys creating positive customer experiences and takes pride in helping clients feel informed, protected, and valued. They understand that exceptional service builds lasting relationships and contributes to the long-term success of the agency. If you're an experienced, licensed insurance professional looking to join a respected independent agency where your knowledge and customer service skills will be valued, this is an outstanding opportunity. This is a remote position.

Role Description Join the CattleMax Team: Help fellow ranchers succeed with CattleMax. CattleMax is the leading cattle management software, trusted by ranchers around the world since 1999. As we continue to grow, we're looking for friendly, customer-focused individuals to join our Rancher Success Team and continue the tradition of knowledgeable, helpful, and rancher-focused support that CattleMax is known for. If you enjoy helping others, learning new technology, and making a difference for fellow ranchers every day, we'd love to hear from you. This is a customer-focused role. Every day you'll work directly with ranchers, helping them learn CattleMax, answer questions, solve problems, and gain confidence using the software to manage their operations. Qualifications - Enjoy helping customers and solving problems. - Communicate clearly and professionally, both in writing and verbally. - Are comfortable learning new technology. - Stay organized while managing multiple customer conversations. - Have experience in the cattle industry. - Have experience using CattleMax. Requirements - Title: Customer Service Representative - Type: Full-Time - Hours: Monday-Friday, 8:00 a.m. to 5:00 p.m. Central Time (40 hours per week), with a one-hour lunch break. - Starting Pay: $20 per hour Benefits - Paid time off - Medical, dental, and vision insurance - 401(k) plan with company matching How to Apply Think you're the right person to help fellow ranchers? We want to hear from you! Submit your application by Friday, August 15, 2026.

• Identify scientific experts from SciLine’s internal database or other sources, and vet their scientific expertise and communication skills for possible referral to journalists; • Reach out to scientific experts to recruit them to participate in interviews with same-day deadlines; • Add to SciLine’s database of experts.

Role Description As a Product Support Specialist, you'll play an important role behind the scenes, partnering with our Rancher Success Team, Product, and Development teams to: - Investigate complex customer issues and determine root causes. - Troubleshoot imports, reports, and data-related questions. - Work with customers to resolve challenging support requests. - Reproduce software issues and work with Product and Development to resolve them. - Test new features and verify bug fixes before release. - Improve documentation and internal support resources. Qualifications - Enjoy investigating problems and finding the root cause. - Have strong analytical and problem-solving skills. - Are comfortable working with spreadsheets, imports, and customer data. - Communicate clearly and professionally, both in writing and verbally. - Enjoy learning new technology and continuously improving processes. - Have experience in the cattle industry. - Have experience using CattleMax. Requirements - Full-Time position. - Hours: Monday-Friday, 8:00 a.m. to 5:00 p.m. Central Time (40 hours per week), with a one-hour lunch break. - Competitive pay based on experience and qualifications. Benefits - Paid time off. - Medical, dental, and vision insurance. - 401(k) plan with company matching. Company Description CattleMax is the leading cattle management software, trusted by ranchers around the world since 1999. As we continue to grow, we're looking for someone who enjoys solving complex problems, digging into technical details, and helping both customers and teammates succeed.