• Responsible for activities related to the construction, building and commissioning on customer site, from site mobilization, through civil, erection and commissioning work, as well as management activities related to this scope • Supervisory roles (i.e. site manager) that are responsible for ENTIRE scope of site activities during ITO and/or OTR phase, acting under the direction and on behalf of the overall project leader • Leads site team and manages execution of the project scope of work • Ensures schedule, quality and cost are in compliance with contractual obligations, company policy and local regulations • Developing specialized knowledge in their discipline • Serves as best practice/quality resource • Contributes towards strategy and policy development, and ensure delivery within area of responsibility • Uses judgement to make decisions or solve moderately complex tasks or problems in areas of operational/product management, manufacturing, technology or engineering.

• Support invoice tracking, processing, and documentation • Maintain organized contract and vendor records • Support vendor onboarding by collecting required documentation and completing contract data entry • Help maintain data for financial management • Coordinate logistics for recruiting processes, including maintaining Asana projects • Support onboarding logistics for new hires (equipment coordination, documentation tracking, systems access) • Maintain internal documentation and records in partnership with Operations Manager • Ensure staff have access to necessary systems, hardware, and supplies • Support the maintenance and organization of operational procedures and documentation • Assist with CRM data entry and system upkeep • Assist in tracking deadlines for recurring reporting and internal processes • Track inventory of hardware and supplies • Support occasional physical space needs (e.g., team gatherings, storage, hoteling) • Support preparation of materials and logistics for team meetings and retreats • Assist with vendor coordination for events and internal initiatives • Contribute to special projects and emerging operational needs • Support initiatives that promote inclusion, belonging, and team culture

• The CLUB Field Operations Partner serves as a designated operational and compliance controls resource for assigned division. • Analyzes the current business environment and drives change that results in enhanced operations and compliance with all relevant regulations. • Ensures integration with organization-wide compliance initiatives and lead all efforts related to ongoing testing, audits and reviews. • Provides technical assistance to the business unit and fosters a culture of operational controls and compliance. • Performs store walks to assess day-to-day operations and effectiveness. • Develops, documents and tracks trend reporting to ensure effective oversight of business processes, procedures and controls and resolution of implemented solutions. • Partners with business unit stakeholders to execute solutions and ensures appropriate processes and procedures are developed, documented and monitored. • Prioritizes operational controls and compliance-related efforts within the business unit based on risk, strategic priorities and business need. • Partners consistently with store and divisional leadership and CLUB leadership to understand compliance and regulatory risks, requirements or issues relevant to the assigned business unit. • Leads gathering and submission of information, response to findings and development of solutions. • Serves as the primary liaison for auditors, regulators and other stakeholders conducting formal audits and reviews. • Fosters a culture of compliance within the division and all key stakeholders at the store and divisional levels. • Influences leadership decision-making on operational control and compliance-related business practices.

• Lead and manage ACA operational teams responsible for 1094/1095 form processing, IRS submission, and employer compliance reporting. • Monitor team capacity, deliverables, and performance daily to ensure timely and accurate completion of work. • Conduct regular 1:1s to support development, address needs, and ensure successful task execution. • Serve as the primary client escalation point for ACA service delivery concerns, driving resolution and ensuring high-quality outcomes. • Provide operational performance reports to senior leadership weekly, identifying successes, risks, and resourcing needs. • Lead weekly team meetings to communicate business initiatives, review deliverables, and align on client and compliance timelines. • Hire, develop, and retain team members who reflect bswift’s values and commitment to service excellence. • Oversee ACA implementations, managing risks and communicating progress to senior leadership and clients. • Collaborate with internal teams (Product, QA, and Client Services) to ensure accuracy in ACA processing and system functionality. • Partner with the VP in remediation efforts and act as the point of contact for clients seeking engagement with senior management or subject matter experts. • Provide ongoing feedback, coaching, and mentorship to direct reports, fostering professional growth and accountability. • Manage performance against KPIs and service-level expectations. • Identify process improvement opportunities to streamline ACA operations and enhance efficiency.