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AI Transformation Owner, CRO

Conversion Rate OptimizerConversion Rate OptimizerFull TimeRemoteSeniorTeam 1,001-5,000Since 2014H1B No SponsorCompany SiteLinkedIn

Location

United States

Posted

12 days ago

Salary

$139.2K - $235.2K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

AI Transformation Owner, CRO

GitLab

• Own and continuously evolve the roadmap for AI-driven enablement initiatives, prioritizing based on field impact, feasibility, and alignment with broader Enterprise AI team and strategy. • Identify, scope, and execute on high-value AI use cases for the field (e.g., deal support, prospecting, content generation, guided selling, skills, change management), working with stakeholders to define success criteria and measure impact. • Build relationships with champions in the field organization to activate power-usage and drive peer-led adoption; track this adoption with our AI Ops Specialist and Enablement Analyst. • Design and drive the operational plan that turns AI pilots into scaled, repeatable processes, coordinating across enablement, ops, and technical teams to remove execution bottlenecks. • Influence and lead governance standards for AI tool adoption in the field, including data usage, risk review, tool vetting, and alignment with company-wide AI policy.

Job Requirements

  • Several years of experience in enablement, sales operations, or a related GTM function, with a track record of owning initiatives end-to-end.
  • Direct experience evaluating, piloting, or deploying AI tools or solutions in a business context, with a solid technical understanding of how they work and where they add value. Act as the field's primary advocate for AI tools (e.g., AI-assisted prospecting, call intelligence, forecasting copilots, RFP/proposal generation).
  • Proven ability to work closely with product and engineering teams, translating field needs into technical requirements and vice versa.
  • Comfortable operating with significant autonomy — able to define scope, structure ambiguous problems, and drive work forward without needing detailed direction.
  • Strong project management instincts; able to manage multiple workstreams (roadmap, use cases, ops transformation, governance) in parallel without dropping details.
  • A builder's orientation toward new technology — curious about what's possible, willing to experiment, and able to separate genuine opportunity from hype.
  • Familiarity with field or sales enablement motions (onboarding, tool adoption, content, coaching) and how AI can realistically augment them.
  • Ability to work in an all-remote, asynchronous environment, leaning heavily on transparency and collaboration as defined in the GitLab Handbook.

Benefits

  • Benefits to support your health, finances, and well-being
  • Flexible Paid Time Off
  • Team Member Resource Groups
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and Development Fund
  • Parental leave
  • Home office support

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