The World Needs More Touch
Southeastern Territory Sales Manager
Location
Alabama + 7 moreAll locations: Alabama | District Of Columbia | Florida | North Carolina | Maryland | South Carolina | Virginia | West Virginia
Posted
4 days ago
Salary
$60K - $125K / year
Seniority
Senior
Job Description
Southeastern Territory Sales Manager
TSI Touch
• Build and maintain trusted, enduring customer relationships. • Develop a deep understanding of each customer's business and deployment needs. • Create a feedback loop from customers to inform internal teams and improve outcomes. • Foster urgency around customer issue resolution and serve as the customer advocate as appropriate. • Protect and grow the customer base through retention, expansion, refresh cycles, and multi-site opportunities. • Develop and execute a territory plan aligned to quarterly and annual goals. • Prospect, qualify, and close net-new opportunities for digital signage hardware solutions. • Lead consultative discovery; coordinate demos, technical validation, and presentations as needed. • Partner with internal teams to ensure strong handoffs and customer outcomes. • Support regional sales leadership with sales activities as needed. • Serve as a TSI Touch product solutions subject matter expert for customers and partners. • Maintain awareness of competitor offerings and expand industry knowledge. • Represent TSI Touch professionally at customer meetings, partner engagements, and events. • Become proficient in TSI Touch processes and systems (NetSuite, HubSpot). • Maintain accurate pipeline activity, forecasting, and documentation in the CRM. • Collaborate cross-functionally and contribute positively to a small-team, owner-minded culture. • Perform other duties as assigned.
Job Requirements
- Associate degree in Business or equivalent relevant experience.
- 3+ years of B2B sales experience with a record of meeting or exceeding goals (territory-based sales preferred).
- Excellent oral and written communication skills.
- Exceptional customer service and communication skills with a desire to provide the highest level of support to all stakeholders.
- Proficiency with Microsoft Office and Office 365 applications.
- Excellent time management and punctuality; regular and reliable attendance is an essential function of this position.
- Ability to solve problems by thinking analytically and creatively.
- Ability to respond to customer queries via chat, email, or phone.
- Ability to travel frequently throughout the territory and to company headquarters once per quarter.
Benefits
- medical insurance
- generous paid time off policies
- Employee Stock Ownership Program (ESOP)
- 401(k) plan with a generous company contribution
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Role Description We are seeking an experienced District Sales Manager who will build and lead our sales team in the French and BeNeLux regions. This role will be responsible for leading the execution of Element Biosciences’ commercial strategies, ensuring budgeted annual sales are met within designated territories and the district. This is an incredible opportunity for someone who has a strong desire to “win” and build customer relationships. - Develop, implement, and monitor the district business plan to meet assigned revenue and strategic objectives. - Responsible for the direction, support, and motivation of the district sales team to meet agreed targets and objectives. - Establish territory quotas and achieve the quarterly and annual sales and profit plan as assigned. - Routinely forecast, monitor, and control selling and other expenses for the district within assigned expense budgets. - Routinely and accurately forecast customer demand (i.e., product quantities and dollars, orders, shipments). - Ensure that sales staff achieves their forecasts, follows company guidelines/practices/policies, and provide timely development plans to correct for underperformance. - Possesses a deep understanding of the NGS and Multiomics landscape. - Coordinates and communicates strategic business plans effectively to the team. - Develops and manages the strategic sales plans and activities in the district. - Responsible for ensuring that Element Biosciences’ commitment to customer satisfaction is performed, delivered, and constantly improved. - Drive a high level of interaction and engagement between other departments (e.g., Marketing, Customer Services) and local sales team & staff to ensure coordination of activities and alignment on common goals. - Responsible for the recruitment, development, retention, and management of the district sales team. - Create a sense of urgency and drive accountability within the regional team to meet both financial and strategic goals. - Coordinate and/or supervise technical/sales/administrative training for the district sales team. - Monitor, assist, set standards, and evaluate the district sales team performance utilizing Element Biosciences’ performance management tools. - Responsible for ensuring Salesforce.com (SFDC) is completely utilized, updated, and compliant with company policies and practices. Qualifications - Bachelor's degree is required, preferably in Biology / Genetics or Master’s degree or Ph.D. in Biology / Genetics preferred. - 7+ years of experience in a Life Science laboratory, Sales role, or a related field with customer-facing experience. - Strong leadership and team development experience. - Strong Genetics and Molecular Biology foundation. - Experience with strategic sales skills with proven ability to develop and grow key accounts is preferred. - Conducts presentations effectively, professionally and comfortably to customers/peers/management. - Preferred knowledge of Next Generation Sequencing and Genotyping method. - A demonstrated desire to be an effective collaborator within a team selling environment. - Strong desire to “win” and build customer relationships. - French and English speaking and third language is preferable. Requirements - Frequently moves boxes weighing up to 20 pounds. - Must be flexible in working hours as this position may require customer support during non-regular business hours. - Remote – France required. - Domestic and International travel up to 50%. Benefits - In addition to base compensation noted above, you will be eligible for stock options, sales commission and other competitive factors in the overall total rewards package. - Please note: Base compensation will depend on multiple factors, including geographic location, qualifications, and experience.
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