Your low-code automation tool for connecting anything to everything.
IT Systems – Automation Engineer
Location
Germany
Posted
3 days ago
Salary
0
Seniority
Mid Level
Job Description
IT Systems – Automation Engineer
n8n
• Your main goal will be to make n8n’s IT operations reliable, secure, and scalable while reducing manual work through thoughtful, maintainable automation. • You’ll combine hands-on IT operations with continuous process improvement across the following areas: • IDENTITY, ACCESS, AND SAAS OPERATIONS • Own day-to-day identity and access management across Okta, Google Workspace, GitHub, and connected SaaS applications. • Manage employee and application lifecycle workflows, including provisioning, access changes, group assignments, troubleshooting, and deprovisioning. • Maintain an accurate SaaS inventory and support application administration, lifecycle management, access governance, and account reconciliation. • EMPLOYEE AND ENDPOINT LIFECYCLE • Deliver reliable and timely onboarding and offboarding experiences in close partnership with People, Finance, managers, and application owners. • Manage and troubleshoot n8n’s primarily macOS device fleet through our endpoint management tooling. • Support hardware procurement, device lifecycle workflows, and secure endpoint operations for a growing distributed team. • AUTOMATION AND CONTINUOUS IMPROVEMENT • Design and build secure automations for recurring IT processes using n8n, APIs, scripting, and AI-assisted tooling where appropriate. • Redesign manual workflows so they become observable, documented, reliable, and easier to operate at scale. • Build automations with appropriate logging, error handling, monitoring, ownership, and human approval steps for sensitive decisions. • SUPPORT, DOCUMENTATION, AND COMPLIANCE • Provide responsive L1/L2 IT support while using recurring issues to identify opportunities for systemic improvement. • Create and maintain clear runbooks, process documentation, escalation paths, and operational controls. • Support security and compliance activities, including access reviews, audit evidence collection, SOC 2, and ISO 27001-related processes.
Job Requirements
- 🧰 Modern IT operations experience: You have 2–4 years of experience in IT systems administration, SaaS administration, IAM, workplace engineering, or a similar role within a SaaS, cloud-first, or distributed company.
- 🔐 Identity and access management: You have hands-on experience with Google Workspace and an identity provider such as Okta or Microsoft Entra ID.
- 🔄 Employee lifecycle management: You have managed onboarding, offboarding, groups, roles, access changes, application assignments, and secure deprovisioning.
- 💻 macOS endpoint management: You have administered macOS devices through an MDM platform such as Kandji, Jamf, JumpCloud, Workspace ONE, or a comparable tool.
- ⚙️ Workflow automation: You can demonstrate how you have improved or automated an operational process using APIs, scripting, workflow automation platforms, or AI-assisted tooling.
- 🔌 Integration fundamentals: You have working knowledge of REST APIs, webhooks, JSON, authentication concepts, and integration troubleshooting.
- 🔍 Technical troubleshooting: You can diagnose workflow and systems issues using logs, API responses, system events, and other operational data.
- 🧭 Ownership and judgment: You’re known for strong ownership, sound judgment, rigor, and a thoughtful approach to privileged access, sensitive data, and high-impact changes.
- 🤝 Service mindset: You communicate clearly, document your work thoroughly, and care about delivering a reliable experience for internal users.
- 🌍 Autonomous working style: You’re comfortable prioritising and making progress independently in an evolving, distributed environment without relying on highly defined procedures for every task.
- Nice-to-haves**
- 🔗 Workflow automation platforms: You have experience with n8n or another workflow automation platform such as Zapier or Make.
- ⌨️ Scripting: You have basic scripting experience using Python, JavaScript, or Bash.
- 🪪 Identity protocols: You have worked with SAML, OIDC, SSO, and SCIM.
- 🐙 GitHub administration: You have experience managing GitHub organisations, teams, repositories, and permissions.
- 🤖 Reliable AI workflows: You have designed AI-assisted workflows that include validation, human approvals, monitoring, error handling, and fallback paths.
- 🛡️ Automation reliability: You understand concepts such as retries, idempotency, secrets management, auditability, and failure handling.
- 📋 Security and compliance: You’re familiar with SOC 2, ISO 27001, access reviews, or audit evidence collection.
- 🚀 Scaling environments: You have worked in an early-stage or rapidly growing IT function where processes and systems were still being established.
Benefits
- Competitive compensation 💸 – We offer fair and attractive pay.
- Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
- Work/life balance 🏖️ – We work hard but ensure you have time to recharge:
- Europe: 30 days of vacation, plus public holidays wherever you are.
- US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
- Health & wellness 🩺 –
- Europe: We provide benefits according to local country norms.*
- US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
- Future planning 💰 –
- Europe: We provide pension contributions according to local country norms.*
- US: 401(k) retirement plan with a 4% employer match.
- Financial security 🛡️ –
- Europe: We provide benefits according to local country norms.*
- US: **Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
- Career growth 📈 – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
- A passionate team 🤩 – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
- Remote-first 🌏 – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
- Giving back 🤝 – We're big fans of open source, and you'll get $100 per month to support projects you care about.
- AI enablement 🤖 – We believe in working smarter—everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity.
- Transparency 🙏 – We all know what everyone’s working on, how the company is doing—the whole shebang.
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