Role Description We are looking for a Product Manager to work in our global operation! This is a cross-cutting product role. You will own capabilities that multiple squads and tribes depend on (think shared infrastructure, reusable components, platform services, and the data that connects them). Your success is measured by how well other teams can build, ship, and learn on top of what you enable, not by one product's roadmap alone. Because of that horizontal scope, data fluency is core to the job. You'll be the person who defines what we measure, makes sure it's instrumented, reads the signal honestly, and turns it into decisions the rest of product can act on. What you'll be doing: - Own and evolve product capabilities that many teams build on. Setting direction, standards, and priorities across squads; - Treat data as a first-class input: define the metrics that matter, ensure products are properly instrumented, run the analysis, and turn adoption, engagement, churn, and NPS into concrete decisions; - Deep-dive into the daily routines of our clients and internal teams to uncover real pains and opportunities; - Partner closely with engineers, designers, and other PMs across the organization to align on shared roadmaps and standards, and to bring ideas to life quickly and effectively; - Balance two modes of work: enabling other teams to move faster and shipping directly when a capability needs a dedicated owner; - Be a product person who influences decisions across the company, often without direct authority over the teams you're aligning. - Drive data decentralization across the company: enable other teams to own their own metrics and reporting through self-service; Qualifications - 3+ years in product management, with a track record of end-to-end delivery; - Strong data skills. Comfortable defining metrics, working with analytics tools, digging into data yourself (SQL and experimentation a strong plus), and making the case with evidence rather than opinion; - Experience in SaaS, B2B2C platforms, marketplaces, or other digital products; - Solid grasp of frameworks like JTBD, Lean Product, Outcomes, and OKRs; - Proven ability to drive alignment across multiple teams and stakeholders without owning them; - We expect you to present structured thinking, high ownership, and clear storytelling; - Advanced English (we work in a global environment). Requirements - Experience owning horizontal, platform, or data products that other teams consume; - Technical background or close collaboration with engineering. Familiarity with platform architecture, design systems, or APIs; - Desire to build, grow fast, and leave a lasting impact; - Experience with AI-assisted projects. Benefits - A clear purpose: simplify and connect through technology; - A role with unusual breadth. You'll shape how the whole product organization builds, not just one corner of it; - Culture of ownership, transparency, and continuous learning; - Cross-functional work, real challenges, and room to break the mold; Company Description - Values: Be bold, Strive for Excellence, Do the Right Thing, Focus on the Customer and Build Together.

• Own the backlog for the Admin platform, ensuring each epic has a clear problem, measurable impact, and alignment with OKRs before entering the development cycle. • Participate in live technical calls with clients (often in English), translating business needs into clear requirements for the development team. • Identify improvement opportunities in the Admin product: approval flows, user registration, travel policies, and cost center management. • Collaborate on the development of AI features integrated into the platform, aligning expectations between business, design, and engineering. • Manage the monthly release cycle: prioritization, acceptance criteria, QA testing, and delivery communications to the team and stakeholders. • Work closely with Customer Success, Relationship Management, and Support as the product focal point for client feedback and opportunities. • Produce technical documentation and product materials.

Role Description The Delivery Manager – Design provides leadership and oversight of Building Automation (BAS) and Electrical Power Monitoring System (EPMS) design projects (as an MEP consultant) supporting mission-critical facilities. This role leads a team of Project Managers, ensuring consistent delivery across multiple MEP design programs ranging from 20 MW to 200 MW+, covering BAS and EPMS design from concept through construction of the buildings. This role will interact closely with Smart Tech BAS engineers and our consultant partners handling the other portions of MEP design. The Delivery Manager – Design will be self-directed on day-to-day work and receive high level instruction on new projects, tasks or assignments. Will execute and lead teams and projects, tasks or assignments of complex scope. May coordinate activities of other personnel. This person will communicate and operate in line with organizational goals and values, as well as departmental objectives. Qualifications - Knowledge of MEP design and general requirements - Knowledge of materials, methods, and tools involved in the construction of mission critical buildings - Skilled at using construction management software such as Procore or Autodesk Forma - Skilled in managing P&L responsibilities, reviewing change orders, and approving vendor/subcontractor agreements - Skilled in applying industry standards (Uptime Institute, NFPA, IEEE) to ensure compliance, reliability, and performance - Skilled in workforce planning, performance management, and succession readiness - Skilled in leading portfolio review meetings, resolving escalations, and aligning delivery with client objectives - Skilled at using MS Office Suite (Excel, Word, Outlook, PowerPoint, Teams), along with exceptional organizational skills for file management - Skilled in completing assignments accurately and with attention to detail - Ability to lead, coordinate, and monitor multiple concurrent projects - Ability to optimize financial performance while maintaining client satisfaction and quality standards - Ability to develop and implement effective mitigation strategies to safeguard delivery performance - Ability to foster a high-performance culture built on accountability, collaboration, and continuous improvement - Ability to build long-term partnerships that drive repeat business and strengthen market position - Ability to leverage AI and emerging technologies to streamline workflows, optimize operational processes, and contribute to company-wide innovation - Ability to work successfully in a remote environment through effective communication and organizational skills, self-motivation, proactiveness and resourcefulness in a distraction free workspace - Ability to interpret AE construction drawings, standards documentation, submittals and product data sheets - Ability to analyze and prepare documents, reports and correspondence - Ability to communicate effectively in both oral and written form (technical and non-technical information) - Ability to communicate effectively directly with clients and at times serve as primary point of client contact - Ability to work under pressure and meet close deadlines - Ability to effectively plan and delegate the work of others Requirements - Minimum of 8 years of project management experience, with at least 4 years managing multiple Project Managers or large delivery teams - MEP (Mechanical, Electrical, and Plumbing) project management experience - Organizational skills Benefits - Choice of comprehensive medical plans (including two PPO-style plans and a HDHP w/ HSA option) - Dental and vision plans - Comprehensive medical, dental and vision benefits extended to spouse / domestic partner and dependent children up to age 26 - 401k with company match and self-directed brokerage account option - PTO including additional paid time off during the last week of the year - Company paid life insurance coverage for employees and their eligible dependents - Short and long-term disability, AD&D coverage - Professional development opportunities, tuition reimbursement and professional licensing assistance - Paid parental leave after one year of employment

• Define and lead the long-term strategy for LaunchPad & Product Research , ensuring product investments align with business objectives, educational outcomes, and customer needs. • Champion a research-driven culture where customer insights, analytics, and evidence-based decision-making guide product strategy and innovation. • Translate research findings, market intelligence, and product performance into strategic recommendations that shape portfolio direction and long-term investment decisions. • Monitor industry trends in EdTech, SaaS, AI, and learning science to anticipate opportunities and guide future product strategy. • Provide executive oversight for the LaunchPad & Product Research portfolio, ensuring product management practices, research methodologies, and analytics capabilities support high-quality product development. • Lead cross-functional product planning and delivery, ensuring products are prioritized and developed based on customer insights, business value, and measurable outcomes. • Define and monitor key performance indicators that measure product effectiveness, customer engagement, adoption, and educational outcomes. • Establish scalable product management and research processes that improve consistency, efficiency, and organizational effectiveness while enabling flexibility where appropriate. • Manage budgets, resources, timelines, and portfolio priorities to maximize organizational value and successful product delivery. • Drive continuous improvement through operational metrics, customer insights, AI-enabled analysis, and ongoing refinement of product development practices. • Partner with Product Management, Engineering, UX, QA, Customer Success, Sales, Marketing, and executive leadership to ensure alignment across the product lifecycle.